Amdocs CES vs. Vtiger

Amdocs CES

3 Reviews and Ratings

Vtiger

31 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Amdocs CES	Score9.4 out of 10	N/A	N/A	N/A
Vtiger	Score8.2 out of 10	N/A	Vtiger is a customer relationship management (CRM) solution with sales and marketing automation, project management, and inventory management capabilities.	$28 per month per user

Pricing

Amdocs CES

Vtiger

No answers on this topic

One Professional - Single App: $28
per month per user
One Professional - Standard: $42
per month per user
One Enterprise - Single App: $42
per month per user
One Enterprise - Standard: $58
per month per user

Pricing Offerings
Amdocs CES	Vtiger
Free Trial
No	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	Yes

No setup fee

$10 / user / month

—

Discounts are provided for both annual subscriptions, and for high volume users.

Features

Amdocs CES

Vtiger

Comparison of Sales Force Automation features of Amdocs CES and Vtiger
Feature	Amdocs CES 8.1 1 Ratings	Vtiger 10.0 8 Ratings
Customer data management / contact management	10.01 Ratings	10.08 Ratings
Workflow management	3.01 Ratings	10.08 Ratings
Territory management	7.01 Ratings	00 Ratings
Opportunity management	7.01 Ratings	10.08 Ratings
Integration with email client (e.g., Outlook or Gmail)	10.01 Ratings	10.08 Ratings
Contract management	10.01 Ratings	10.06 Ratings
Quote & order management	8.01 Ratings	10.06 Ratings
Interaction tracking	8.01 Ratings	10.06 Ratings
Channel / partner relationship management	10.01 Ratings	00 Ratings

Comparison of Customer Service & Support features of Amdocs CES and Vtiger
Feature	Amdocs CES 7.5 1 Ratings	Vtiger 9.5 6 Ratings
Case management	10.01 Ratings	10.06 Ratings
Help desk management	5.01 Ratings	9.06 Ratings

Comparison of Marketing Automation features of Amdocs CES and Vtiger
Feature	Amdocs CES 10.0 1 Ratings	Vtiger 10.0 6 Ratings
Lead management	10.01 Ratings	10.06 Ratings
Email marketing	10.01 Ratings	10.06 Ratings

Comparison of CRM Project Management features of Amdocs CES and Vtiger
Feature	Amdocs CES 7.0 1 Ratings	Vtiger 10.0 8 Ratings
Task management	7.01 Ratings	10.06 Ratings
Billing and invoicing management	7.01 Ratings	10.07 Ratings
Reporting	7.01 Ratings	10.07 Ratings

Comparison of CRM Reporting & Analytics features of Amdocs CES and Vtiger
Feature	Amdocs CES 9.3 1 Ratings	Vtiger 9.7 7 Ratings
Forecasting	10.01 Ratings	10.06 Ratings
Pipeline visualization	10.01 Ratings	10.06 Ratings
Customizable reports	8.01 Ratings	9.07 Ratings

Comparison of Customization features of Amdocs CES and Vtiger
Feature	Amdocs CES 7.0 1 Ratings	Vtiger 9.3 8 Ratings
Custom fields	6.01 Ratings	9.08 Ratings
Custom objects	6.01 Ratings	10.07 Ratings
Scripting environment	6.01 Ratings	00 Ratings
API for custom integration	10.01 Ratings	9.06 Ratings

Comparison of Security features of Amdocs CES and Vtiger
Feature	Amdocs CES 9.0 1 Ratings	Vtiger 9.0 8 Ratings
Single sign-on capability	9.01 Ratings	00 Ratings
Role-based user permissions	9.01 Ratings	9.08 Ratings

Comparison of Integrations with 3rd-party Software features of Amdocs CES and Vtiger
Feature	Amdocs CES 6.5 1 Ratings	Vtiger - Ratings
Marketing automation	6.01 Ratings	00 Ratings
Compensation management	7.01 Ratings	00 Ratings

Comparison of Platform features of Amdocs CES and Vtiger
Feature	Amdocs CES 10.0 1 Ratings	Vtiger 5.0 5 Ratings
Mobile access	10.01 Ratings	5.05 Ratings

User Ratings
	Amdocs CES	Vtiger
Likelihood to Recommend	8.0 (1 ratings)	10.0 (8 ratings)
Usability	8.0 (1 ratings)	10.0 (1 ratings)
Support Rating	5.0 (1 ratings)	10.0 (2 ratings)