Ameyo by Exotel vs. HipChat (discontinued)
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Ameyo by Exotel | Score8 out of 10 | Mid-Size Companies (51-1,000 employees) | Ameyo by Exotel is an AI-first cloud contact center solution that manages all customer communication channels, including inbound and outbound calls, chatbot interactions, text messages, social media engagement, and video communications through IP-based connection. Unlike traditional on-premise PBX systems, Ameyo eliminates the need for telecom hardware, reducing deployment time and upfront costs while increasing scalability. Leveraging… | N/A |
 HipChat (discontinued) | Score9.7 out of 10 | N/A | Hipchat was discontinued by Atlassian. Users are being migrated to Slack. | $0 per user |
| Ameyo by Exotel | HipChat (discontinued) | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | — | For Server pricing info please visit https://www.hipchat.com/server (Only $1.20/user/month at the highest user tier!) | ||||||||||||||
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| Ameyo by Exotel | HipChat (discontinued) | |||||||||||||||||||||||||||||||||||||||||||
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| Contact Center Software |
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| Workforce Optimization (WFO) |
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| Project Management |
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| Communication |
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| File Sharing & Management |
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| Ameyo by Exotel | HipChat (discontinued) | |
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| Likelihood to Recommend | 9.0 | 6.8 |
| Likelihood to Renew | - | 9.8 |
| Usability | 9.0 | 7.2 |
| Support Rating | 6.0 | 7.1 |
| Implementation Rating | - | 8.4 |
| Ease of integration | - | 7.6 |
| Product Scalability | - | 7.2 |