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Get Amity (discontinued) vs. Cisco Webex Experience Management (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Get Amity (discontinued)

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    Amity was a customer success software designed to sense changes in customer health or rhythms, recommend the right actions and measure effectiveness. The software is discontinued.N/A

    Cisco Webex Experience Management (discontinued)

    Score8.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Cisco Webex Experience Management (CloudCherry, before being acquired by Cisco) was a real-time, omni-channel Customer Experience Analytics and Sentiment Mapping product that helps customer-facing brands track, measure and improve customer delight. The product has been discontinued and is no longer available.N/A
    Pricing
    Get Amity (discontinued)Cisco Webex Experience Management (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Get Amity (discontinued)Cisco Webex Experience Management (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Get Amity (discontinued)Cisco Webex Experience Management (discontinued)
    Security
    Comparison of Security features of Get Amity (discontinued) and Cisco Webex Experience Management (discontinued)
    Feature
    Get Amity (discontinued)
    8.0
    1 Ratings
    Cisco Webex Experience Management (discontinued)
    -
    Ratings
    Role-based user permissions8.01 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Get Amity (discontinued) and Cisco Webex Experience Management (discontinued)
    Feature
    Get Amity (discontinued)
    9.5
    1 Ratings
    Cisco Webex Experience Management (discontinued)
    -
    Ratings
    API10.01 Ratings00 Ratings
    Integration with Salesforce.com9.01 Ratings00 Ratings
    Customer Data Extraction / Integration
    Comparison of Customer Data Extraction / Integration features of Get Amity (discontinued) and Cisco Webex Experience Management (discontinued)
    Feature
    Get Amity (discontinued)
    9.0
    1 Ratings
    Cisco Webex Experience Management (discontinued)
    -
    Ratings
    Product usage9.01 Ratings00 Ratings
    Help desk / support tickets9.01 Ratings00 Ratings
    Customer Success Management
    Comparison of Customer Success Management features of Get Amity (discontinued) and Cisco Webex Experience Management (discontinued)
    Feature
    Get Amity (discontinued)
    9.0
    1 Ratings
    Cisco Webex Experience Management (discontinued)
    -
    Ratings
    Customer profiles10.01 Ratings00 Ratings
    Automated workflow9.01 Ratings00 Ratings
    Internal collaboration8.01 Ratings00 Ratings
    Customer health scoring10.01 Ratings00 Ratings
    Customer segmentation8.01 Ratings00 Ratings
    CSM Reporting & Analytics
    Comparison of CSM Reporting & Analytics features of Get Amity (discontinued) and Cisco Webex Experience Management (discontinued)
    Feature
    Get Amity (discontinued)
    8.0
    1 Ratings
    Cisco Webex Experience Management (discontinued)
    -
    Ratings
    Customer health trends6.01 Ratings00 Ratings
    Engagement analytics9.01 Ratings00 Ratings
    Revenue forecasting7.01 Ratings00 Ratings
    Dashboards10.01 Ratings00 Ratings
    User Ratings
    Get Amity (discontinued)Cisco Webex Experience Management (discontinued)
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.0
    (13 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.2
    (1 ratings)