Amperity vs. Tealium Customer Data Hub

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amperity
Score 9.9 out of 10
N/A
Amperity, headquartered in Seattle, offers their customer data platform, supporting raw data ingestion from all sources of customer data, identity resolution driven by AI, and delivery of enriched customer data to the marketing tools that need them.N/A
Tealium Customer Data Hub
Score 8.2 out of 10
Enterprise companies (1,001+ employees)
The Tealium Customer Data Hub powers capabilities across the data supply chain. Tealium universally collects customer data from any source including; websites, mobile applications, devices, kiosks, servers, and files. Data collected is then standardized in the data layer, which drives usage of data for customer engagement and analysis.N/A
Pricing
AmperityTealium Customer Data Hub
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AmperityTealium Customer Data Hub
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AmperityTealium Customer Data Hub
Features
AmperityTealium Customer Data Hub
Tag Management
Comparison of Tag Management features of Product A and Product B
Amperity
9.1
Ratings
10% above category average
Tealium Customer Data Hub
8.2
Ratings
1% below category average
Tag library10.00 Ratings9.00 Ratings
Tag variable mapping9.00 Ratings8.00 Ratings
Ease of writing custom tags9.00 Ratings8.00 Ratings
Rules-driven tag execution9.00 Ratings9.10 Ratings
Tag performance monitoring9.00 Ratings4.30 Ratings
Page load times10.00 Ratings8.90 Ratings
Mobile app tagging9.00 Ratings8.00 Ratings
Library of JavaScript extensions8.00 Ratings9.90 Ratings
Audience Segmentation & Targeting
Comparison of Audience Segmentation & Targeting features of Product A and Product B
Amperity
9.0
Ratings
9% above category average
Tealium Customer Data Hub
-
Ratings
Standard visitor segmentation9.00 Ratings00 Ratings
Behavioral visitor segmentation10.00 Ratings00 Ratings
Traffic allocation control9.00 Ratings00 Ratings
Website personalization8.00 Ratings00 Ratings
Customer Data Management
Comparison of Customer Data Management features of Product A and Product B
Amperity
9.7
Ratings
14% above category average
Tealium Customer Data Hub
-
Ratings
Account Scoring9.00 Ratings00 Ratings
Customer Data Governance10.00 Ratings00 Ratings
Data Connectors9.00 Ratings00 Ratings
Data Enhancement10.00 Ratings00 Ratings
Data Ingestion10.00 Ratings00 Ratings
Data Storage10.00 Ratings00 Ratings
Data Visibility10.00 Ratings00 Ratings
Event Data9.00 Ratings00 Ratings
Identity Resolution10.00 Ratings00 Ratings
User Ratings
AmperityTealium Customer Data Hub
Likelihood to Recommend
9.0
(0 ratings)
8.3
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.2
(0 ratings)
Usability
-
(0 ratings)
9.0
(0 ratings)
Availability
-
(0 ratings)
9.0
(0 ratings)
Performance
-
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
8.6
(0 ratings)
Online Training
-
(0 ratings)
8.0
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
Configurability
-
(0 ratings)
10.0
(0 ratings)
Ease of integration
-
(0 ratings)
10.0
(0 ratings)
Product Scalability
-
(0 ratings)
9.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
AmperityTealium Customer Data Hub
Likelihood to Recommend
Amperity is best suited for enterprises looking for refined analytics CDPs. It does not have campaign or delivery capabilities but makes up for that through the plethora of third-party integration it offers. The pricing is very attractive and it offers various usage-based tiers which are ideal for even small and mid-sized enterprises. Lastly, the software itself is very easy to use and marketers will enjoy the dashboard UI/UX and various reporting features it has.
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Definitely in highly regulatory verticals. Tealium Customer Data Hub has the edge compared to its competitors when it comes to working in those spaces. I would also recommend it for marketing teams who have some IT support, but not a huge tech team that is able to support them in some sort of custom integrations. But are looking to quickly stand up a tool and start seeing returns quickly.
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Pros
  • Real-time insights are spot on with minimal millisecond differences
  • Customer profile creation is on point with very good data unification capabilities
  • Data ingestion from multiple sources and cleaning of PII data
  • The insights engine is highly refined even having behavioural insights capability
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  • Simple tag management that is tough to beat. So many solutions that are incredibly simple to setup and gather data for.
  • Security around the data is key and Tealium excels in this area.
  • The speed impact of the tag setup is key to optimizing and allowing our web properties to run more effectively, which is a better experience for the end user.
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Cons
  • Currently there are limitations with the number of personas that can be built in the instance, it would be great to have more flexibility here
  • We occasionally see issues with lists delivered to our ESP from the platform. Not a major problem, but could be an area of improvement
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  • Audiences—don't they technically exist in Tealium? They are just streamed—no count, no backfill, etc.
  • Working backward to identify issues involves lots of clicking in the UI, going from audience to audience attribute, badge to event attribute, and so on.
  • You have to wait for a Real-Time event to see the payload. There is no sample or other option.
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Likelihood to Renew
No answers on this topic
I already know that my company has no plans to discontinue use of Tealium. We are heavily reliant on it due to a huge number of product teams and developers we would have to work with to place tags across many pages. Tealium is already there on the pages, and our application/product teams are familiar with how to integrate it. It is just the simplest way to ensure that new data requirements are implemented in a timely manner.
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Usability
No answers on this topic
Tealium iQ Tag Management System does exactly what it is intended for, it manages vendortags. Changes can be made to websites and apps in minutes. The frontend is well structured, updates are easy to carry out, and Tealium support is available at all times.
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Reliability and Availability
No answers on this topic
It's been flawless as far as I am concerned.
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Performance
No answers on this topic
Great user interface. Easy to use. Very responsive.
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Support Rating
No answers on this topic
No vendor has ever delivered the level of support that we regularly get from Tealium. Whenever we run into an issue, we submit a ticket and always hear back within a few hours (or sooner based on the urgency noted in the ticket). Tealium support often helps me to customize the tags or pixels we set, they help to solve problems such as "Why did data suddenly stop being collected?" and more.
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Online Training
No answers on this topic
Did what we needed to onboard us onto the platform
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Implementation Rating
No answers on this topic
Implementation had some bumps in the road and it was new for all of us, but for the most part, it was easier than many other implementations we've done with other technologies.
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Alternatives Considered
Bluecore was a solid platform, but Custora is differentiated in that it provides individualized triggers for customers based on their past purchase history
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All of these products they have the final usage of these technologies is all of the times around using Insider. For example, you have a CDP capability, but in order to activate to their own digital channels like WhatsApp or SMS or personalization on site, and you have other technologies that do the same and Tealium what makes different, it's all about the data. They are very neutral and it's the main difference between Tealium and the other technologies.
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Scalability
No answers on this topic
Never had an issue, scales as we use it.
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Return on Investment
  • Overall we have been able to increase the mix of triggered related revenue in email from 20% to 50% of total revenue after implementing Custora's lifecycle triggers
  • We've also seen one off email tests with incremental conversion rates up to 75% when utilizing Custora personas to personal communications
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  • Return on investment is always questioned at our company across our Tealium Customer Data Hub suite. How can we trace back that ROAS has improved because we integrated a new connector through Tealium Customer Data Hub. I think knowing that would be helpful.
  • Since we have a small team with limited resources, Tealium Customer Data Hub has been really helpful in adding tags/connectors with ease. This in turn, has allowed us to have more time working on things outisde of tagging.
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ScreenShots

Tealium Customer Data Hub Screenshots

Screenshot of Data Supply ChainScreenshot of Data LayerScreenshot of Connector MarketplaceScreenshot of Live Event TrackingScreenshot of AudienceStream Dashboard