TrustRadius: an HG Insights company

Apache Guacamole vs. Zoho Assist

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Apache Guacamole

    Score10 out of 10
    N/AApache Guacamole is a clientless remote desktop gateway. Once installed on a server, all that is needed to access remote desktops is a web browser. Apache Guacamole is free and open source software. It is licensed under the Apache License, Version 2.0, and is maintained by a community of developers that use Guacamole to access their own development environments.N/A

    Zoho Assist

    Score8.4 out of 10
    N/AZoho Assist from Zoho Corporation is a remote administration tool for SMBs and outsourced IT.

    $12

    per technician/per month

    Pricing
    Apache GuacamoleZoho Assist
    Editions & Modules
    No answers on this topic
    Remote Support - Standard
    $12
    per technician/per month
    Unattended Access - Standard
    $12
    25 unattended computers/per month
    Remote Support - Professional
    $18
    per technician/per month
    Unattended Access - Professional
    $18
    25 unattended computers/per month
    Remote Support - Enterprise
    $28
    per technician/per month
    Offerings
    Pricing Offerings
    Apache GuacamoleZoho Assist
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    Apache GuacamoleZoho Assist
    Remote Administration
    Comparison of Remote Administration features of Apache Guacamole and Zoho Assist
    Feature
    Apache Guacamole
    8.7
    2 Ratings
    Zoho Assist
    7.1
    12 Ratings
    Screen sharing9.52 Ratings6.611 Ratings
    File transfer9.12 Ratings6.811 Ratings
    Access to sleeping/powered-off computers9.12 Ratings2.210 Ratings
    Over-the-Internet remote session10.02 Ratings6.812 Ratings
    Initiate remote control from mobile7.02 Ratings6.87 Ratings
    Remote management of servers & workstations9.52 Ratings6.88 Ratings
    Centralized management dashboard8.01 Ratings8.98 Ratings
    Session record8.01 Ratings9.76 Ratings
    Monitoring and Alerts7.01 Ratings7.14 Ratings
    Multi-platform remote control9.52 Ratings9.06 Ratings
    Instant message00 Ratings3.712 Ratings
    Secure remote access with Smart Card authentication00 Ratings10.02 Ratings
    Remote Active Directory® management00 Ratings4.43 Ratings
    Annotations00 Ratings10.06 Ratings
    User Ratings
    Apache GuacamoleZoho Assist
    Likelihood to Recommend
    8.6
    (2 ratings)
    6.7
    (12 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    8.7
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.3
    (5 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)