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Apple Remote Desktop vs. Remote Desktop Services

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Apple Remote Desktop

    Score6.4 out of 10
    N/AApple Remote Desktop (ARD), from Apple, is a remote administration tool for managing Apple computers running OS X across a network.

    $79.99

    one-time fee

    Remote Desktop Services

    Score8.8 out of 10
    N/ARemote Desktop Services from Microsoft is virtual desktop and remote user session technology.N/A
    Pricing
    Apple Remote DesktopRemote Desktop Services
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Apple Remote DesktopRemote Desktop Services
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Apple Remote DesktopRemote Desktop Services
    Considered Both Products
    Apple
    Chose Apple Remote Desktop
    Microsoft Remote desktop tends to perform better, especially over the internet and has multiple implementations, including open source.
    AnyDesk is multi platform (both server and client) and more suitable for ad-hoc remote sessions.
    Incentivized
    Chose Apple Remote Desktop
    Chrome Remote Desktop is cross-platform but lacks the cool features especially automation related features like Apple Remote Desktop does. For supporting Mac computers, Apple Remote Desktop was a clear choice.
    Incentivized
    Chose Apple Remote Desktop
    I have used the above two remote desktop services and have found it to be much harder than using the Apple Remote Desktop. They are slow to login with a lot of errors, time outs constantly, and interface its self moves incredibly slow. I felt a sense of relief when I started …
    Incentivized
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Apple Remote DesktopRemote Desktop Services
    Remote Administration
    Comparison of Remote Administration features of Apple Remote Desktop and Remote Desktop Services
    Feature
    Apple Remote Desktop
    8.0
    25 Ratings
    Remote Desktop Services
    8.9
    3 Ratings
    Screen sharing8.925 Ratings9.33 Ratings
    File transfer9.024 Ratings9.33 Ratings
    Instant message9.320 Ratings00 Ratings
    Secure remote access with Smart Card authentication8.53 Ratings8.01 Ratings
    Access to sleeping/powered-off computers7.219 Ratings8.01 Ratings
    Over-the-Internet remote session9.019 Ratings8.63 Ratings
    Initiate remote control from mobile7.06 Ratings10.02 Ratings
    Remote management of servers & workstations8.421 Ratings9.02 Ratings
    Remote Active Directory® management7.08 Ratings9.02 Ratings
    Centralized management dashboard8.516 Ratings9.02 Ratings
    Session record7.39 Ratings9.52 Ratings
    Annotations7.05 Ratings00 Ratings
    Monitoring and Alerts8.312 Ratings8.02 Ratings
    Multi-platform remote control6.37 Ratings00 Ratings
    User Ratings
    Apple Remote DesktopRemote Desktop Services
    Likelihood to Recommend
    8.4
    (25 ratings)
    9.3
    (17 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    6.0
    (1 ratings)
    Usability
    9.0
    (4 ratings)
    6.6
    (2 ratings)
    Performance
    -
    (0 ratings)
    5.0
    (1 ratings)
    Support Rating
    10.0
    (4 ratings)
    3.0
    (1 ratings)
    Implementation Rating
    10.0
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)