TrustRadius

Appsero vs. IFS Assyst

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Appsero
Score 0.0 out of 10
N/A
Appsero is a SaaS platform for WordPress developers, that provides WordPress Analytics, and is a Licensing & Deployment Tool. Appsero enables WordPress developers to manage their plugins/themes in an optimized way. Appsero accelerates WordPress development by deploying code and showing key metrics in dashboards. The vendor states Appsero is offered to: 1. WordPress developers who want to save time and money on deployment and licensing, and who also want to…N/A
IFS Assyst
Score 10.0 out of 10
N/A
IFS Assyst (formerly Axios Assyst, acquired by IFS March, 2021) is an ITSM product in both SaaS and on-premise configurations - the SaaS version is called assystSaaS. This product competes with BMC Remedy, IBM SmartCloud, Cherwell Service Management, and FrontRange ITSM (now Heat Service Management).N/A
Pricing
AppseroIFS Assyst
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AppseroIFS Assyst
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
AppseroIFS Assyst
Considered Both Products
Appsero

No answer on this topic

IFS Assyst
Verified User
Anonymous
Chose IFS Assyst
Axios assyst outperforms JIRA in every aspect, JIRA is a good job system but when it comes to complex processes and configuration management then JIRA is simply not the right system.
Verified User
Anonymous
Chose IFS Assyst
We thought SDE was bad, we were looking for an alternative. Assyst is worse. We thought ServiceNow was too expensive. We were wrong. RightAnswers is a reaaly good tool but only for KM.
Features
AppseroIFS Assyst
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
Appsero
-
Ratings
IFS Assyst
8.9
Ratings
9% above category average
Organize and prioritize service tickets00 Ratings10.00 Ratings
Expert directory00 Ratings9.00 Ratings
Service restoration00 Ratings9.00 Ratings
Self-service tools00 Ratings9.00 Ratings
Subscription-based notifications00 Ratings9.00 Ratings
ITSM collaboration and documentation00 Ratings9.00 Ratings
ITSM reports and dashboards00 Ratings7.00 Ratings
ITSM asset management
Comparison of ITSM asset management features of Product A and Product B
Appsero
-
Ratings
IFS Assyst
9.0
Ratings
9% above category average
Configuration mangement00 Ratings10.00 Ratings
Asset management dashboard00 Ratings9.00 Ratings
Policy and contract enforcement00 Ratings8.00 Ratings
Change management
Comparison of Change management features of Product A and Product B
Appsero
-
Ratings
IFS Assyst
8.7
Ratings
4% above category average
Change requests repository00 Ratings10.00 Ratings
Change calendar00 Ratings7.00 Ratings
Service-level management00 Ratings9.00 Ratings
Best Alternatives
AppseroIFS Assyst
Small Businesses

No answers on this topic

Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
Medium-sized Companies
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
Enterprises
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AppseroIFS Assyst
Likelihood to Recommend
-
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
AppseroIFS Assyst
Likelihood to Recommend
No answers on this topic
Axios assyst is for organisations that want to improve and automate processes.
Verified User
Anonymous
Read full review
Pros
No answers on this topic
  • It was a low cost solution
  • The service catalog is an ITIL compatible format
Verified User
Anonymous
Read full review
Cons
No answers on this topic
  • Like many other ITSM tools, built-in reports are limited; third party reporting tool such as Microsoft SQL need to be used.
  • Axios service desk does not offer much help, our internal technical people know more than their support analysts.
Verified User
Anonymous
Read full review
Likelihood to Renew
No answers on this topic
At this point, we are stuck with it. We can't afford a change at this point.
Verified User
Anonymous
Read full review
Alternatives Considered
No answers on this topic
We thought SDE was bad, we were looking for an alternative. Assyst is worse. We thought ServiceNow was too expensive. We were wrong. RightAnswers is a reaaly good tool but only for KM.
Verified User
Anonymous
Read full review
Return on Investment
No answers on this topic
  • Replacement of 3 systems with Axios assyst
  • Integration with other enterprise systems
Verified User
Anonymous
Read full review
ScreenShots