ArcCRM vs. Less Annoying CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ArcCRM
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
ArcCRM is a CRM solution to help businesses build and manage lifelong customer relationships. Built to support customer lifecycles, ArcCRM offers insights and lead management to help business and customer relationships grow. Tracks the leads lifecycle: ArcCRM offers lead lifecycle management through a 360-degree view of each lead, and connecting every stage Keeps users in the know: ArcCRM monitors every lead, every minute, and keeps its users in the…N/A
Less Annoying CRM
Score 9.7 out of 10
N/A
Less Annoying CRM is a customer relationship management (CRM) solution built specifically for small businesses to help clients manage contacts and track leads.
$15
per month per user
Pricing
ArcCRMLess Annoying CRM
Editions & Modules
No answers on this topic
Always
$15
per month per user
Offerings
Pricing Offerings
ArcCRMLess Annoying CRM
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThe system is $15 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.
More Pricing Information
Community Pulse
ArcCRMLess Annoying CRM
Features
ArcCRMLess Annoying CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
ArcCRM
-
Ratings
Less Annoying CRM
9.2
Ratings
18% above category average
Customer data management / contact management00 Ratings10.00 Ratings
Workflow management00 Ratings8.70 Ratings
Territory management00 Ratings8.80 Ratings
Opportunity management00 Ratings9.90 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings8.80 Ratings
Contract management00 Ratings9.00 Ratings
Quote & order management00 Ratings8.80 Ratings
Interaction tracking00 Ratings10.00 Ratings
Channel / partner relationship management00 Ratings9.10 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
ArcCRM
-
Ratings
Less Annoying CRM
10.0
Ratings
28% above category average
Case management00 Ratings10.00 Ratings
Help desk management00 Ratings10.00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
ArcCRM
-
Ratings
Less Annoying CRM
8.7
Ratings
14% above category average
Lead management00 Ratings8.90 Ratings
Email marketing00 Ratings8.50 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
ArcCRM
-
Ratings
Less Annoying CRM
9.1
Ratings
18% above category average
Task management00 Ratings10.00 Ratings
Reporting00 Ratings8.20 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
ArcCRM
-
Ratings
Less Annoying CRM
9.1
Ratings
18% above category average
Forecasting00 Ratings9.20 Ratings
Pipeline visualization00 Ratings9.00 Ratings
Customizable reports00 Ratings9.00 Ratings
Customization
Comparison of Customization features of Product A and Product B
ArcCRM
-
Ratings
Less Annoying CRM
9.0
Ratings
18% above category average
Custom fields00 Ratings9.10 Ratings
Scripting environment00 Ratings8.90 Ratings
API for custom integration00 Ratings9.10 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
ArcCRM
-
Ratings
Less Annoying CRM
8.1
Ratings
10% above category average
Marketing automation00 Ratings8.10 Ratings
Platform
Comparison of Platform features of Product A and Product B
ArcCRM
-
Ratings
Less Annoying CRM
9.7
Ratings
28% above category average
Mobile access00 Ratings9.70 Ratings
Security
Comparison of Security features of Product A and Product B
ArcCRM
-
Ratings
Less Annoying CRM
9.9
Ratings
17% above category average
Role-based user permissions00 Ratings9.90 Ratings
User Ratings
ArcCRMLess Annoying CRM
Likelihood to Recommend
-
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
Support Rating
-
(0 ratings)
9.4
(0 ratings)
Implementation Rating
-
(0 ratings)
9.1
(0 ratings)
User Testimonials
ArcCRMLess Annoying CRM
Likelihood to Recommend
No answers on this topic
Less Annoying CRM is an excellent system for us as we log everything we do with a customer and has easy access to the imfromation later. May sound "of course" but this is by far the easiest CRM I've ever worked with during my 30 years in sales. Follow-up and scheduling is easy managable as well as designing forms and fields our selves. Less Annoying CRM has a good list of plug'ins to other software for integrational puposes. Most important to us is support when needed. Less Annoying CRM excels in its support. Don't hesitate, it doesn't do everything, but get started and get surprised
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Pros
No answers on this topic
  • Simple, intuitive usage
  • Daily agenda emails
  • Ease of moving calendar / action items around, closing out
  • Customer service is extremely responsive, they don't hide behind a "contact us" form on their website as so many companies seem to do. You can readily reach them by phone!
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Cons
No answers on this topic
  • The one thing I was looking for is a place to manage multiple businesses with one project. Like if I am selling a "summer camp guide," I would like to have info for sales in one place with multiple contacts and businesses. LACRM customer service provided a workaround for me by suggesting I set up a specific pipeline for each project and them put each business in there. It is working great and, actually, a much better way to manage the project than I have originally intended.
  • I really don't have anything else to add. LACRM is perfect for us.
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Likelihood to Renew
No answers on this topic
Excellent product which meets my needs of a complex industry
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Usability
No answers on this topic
I knew nothing about CRMs, and within a day of purchasing Less Annoying CRM, I was able to set up my contacts list with custom fields. After a brief call to Customer Service, I was able to set up my first pipelines and understand how to use them. This CRM is so simple to use, and extremely versatile.
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Support Rating
No answers on this topic
Customer support is fantastic with these guys, they’re always very prompt to answer, and the team is very personable and easy to work with. I can’t really say much more than that, my interactions have been fairly limited, but what interactions I had, I can see without a shadow of a doubt they were very enjoyable and swift in resolving my issues.
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Implementation Rating
No answers on this topic
After explaining that I was moving from Salesforce and the problems I was encountering, they took over and implemented the data in such a quick and efficient way, I was looking for the other shoe to drop but they did an amazing job so very impressed
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Alternatives Considered
No answers on this topic
Less Annoying CRM is so much easier to use and is at least as powerful if not more in the areas that matter to me as a small business owner. The way you do things in Less Annoying CRM are the ways that common sense would dictate you do them. It doesn't overcomplicate things to show how smart the engineers that designed it were.
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Return on Investment
No answers on this topic
  • Not just storage of information, but utilizing that information to build stronger relationships with clients
  • Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales!
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ScreenShots

ArcCRM Screenshots

Screenshot of Interface to track opportunitiesScreenshot of Tracks every opportunity. They can be tagged to a lead or processed as a fresh opportunity.

Less Annoying CRM Screenshots

Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Every contact and company has a profile that shows your entire history, along with any leads, files, events, to-dos, and more.Screenshot of Your Workspace is your homepage for your CRM. It give you a quick overview of everything that's going on.Screenshot of The full-customizable Lead Report keeps you updated on every opportunity in your pipeline.Screenshot of Our powerful web calendar allows you to stay on top of your events and to-dos and those of your co-workers.Screenshot of Our fully-featured mobile site means you can access your CRM from anywhere you have an internet connection.