TrustRadius: an HG Insights company

Atera vs. Dragon RMM (ITarian / Comodo ONE)

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atera

    Score8.7 out of 10
    N/AAtera is presented as an Agentic AI platform for IT management, that offers a digital workforce of AI agents that proactively and autonomously support entire IT operations. Atera’s all-in-one IT management platform consolidates RMM, helpdesk, ticketing, and automation, so IT teams and MSPs can manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Atera has shifted focus from automation to AI-powered autonomy in IT. With…

    $139

    per month per user

    Dragon RMM (ITarian / Comodo ONE)

    Score6.4 out of 10
    N/AComodo's RMM solution, Dragon RMM (or ITarian, also known as Comodo One) is a remote monitoring and management (RMM) tool suite supporting patch management, auto discovery, network assessment, ITSM, and payment management tool for ITSM service providers.N/A
    Pricing
    AteraDragon RMM (ITarian / Comodo ONE)
    Editions & Modules
    MSP - Pro
    $129
    per month (billed annually) per user
    IT Department - Professional
    $149
    per month (billed annually) per user
    MSP - Growth
    $179
    per month (billed annually) per user
    IT Department - Expert
    $189
    per month (billed annually) per user
    MSP - Power
    $209
    per month (billed annually) per user
    IT Department - Master
    $219
    per month (billed annually) per user
    No answers on this topic
    Offerings
    Pricing Offerings
    AteraDragon RMM (ITarian / Comodo ONE)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUnlimited devices.
    More Pricing Information
    Community Pulse
    AteraDragon RMM (ITarian / Comodo ONE)
    Considered Both Products
    Atera
    Chose Atera
    Any RMM that supports licensing around agents / technicians rather than devices is always a win in my mind. Primarily Atera was chosen due to the specific features it provides (we didn't need a lot of bells and whistles) and did what it needed to do, well. Remote access, patch …
    Incentivized
    Comodo
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    AteraDragon RMM (ITarian / Comodo ONE)
    Application Performance Management
    Comparison of Application Performance Management features of Atera and Dragon RMM (ITarian / Comodo ONE)
    Feature
    Atera
    10.0
    1 Ratings
    Dragon RMM (ITarian / Comodo ONE)
    -
    Ratings
    Virtualization monitoring10.01 Ratings00 Ratings
    IT Asset Discovery10.01 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Atera and Dragon RMM (ITarian / Comodo ONE)
    Feature
    Atera
    9.4
    112 Ratings
    Dragon RMM (ITarian / Comodo ONE)
    1.8
    1 Ratings
    Remote monitoring8.8111 Ratings2.01 Ratings
    Network device monitoring9.198 Ratings1.01 Ratings
    Activity Monitoring10.01 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of Atera and Dragon RMM (ITarian / Comodo ONE)
    Feature
    Atera
    8.9
    111 Ratings
    Dragon RMM (ITarian / Comodo ONE)
    2.0
    1 Ratings
    Patch Management8.1110 Ratings2.01 Ratings
    Policy-based automation7.696 Ratings2.01 Ratings
    Remote Access
    Comparison of Remote Access features of Atera and Dragon RMM (ITarian / Comodo ONE)
    Feature
    Atera
    7.8
    1 Ratings
    Dragon RMM (ITarian / Comodo ONE)
    -
    Ratings
    Attended device access10.01 Ratings00 Ratings
    Unattended device access10.01 Ratings00 Ratings
    Mobile device access1.01 Ratings00 Ratings
    Virtual device access10.01 Ratings00 Ratings
    Multiple-display support7.01 Ratings00 Ratings
    Multiple concurrent sessions9.01 Ratings00 Ratings
    User Ratings
    AteraDragon RMM (ITarian / Comodo ONE)
    Likelihood to Recommend
    8.5
    (113 ratings)
    4.0
    (1 ratings)
    Likelihood to Renew
    9.6
    (4 ratings)
    -
    (0 ratings)
    Usability
    8.8
    (61 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (5 ratings)
    3.0
    (1 ratings)