Atera vs. Freshping (discontinued)
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Atera | Score8.7 out of 10 | N/A | Atera is presented as an Agentic AI platform for IT management, that offers a digital workforce of AI agents that proactively and autonomously support entire IT operations. Atera’s all-in-one IT management platform consolidates RMM, helpdesk, ticketing, and automation, so IT teams and MSPs can manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Atera has shifted focus from automation to AI-powered autonomy in IT. With… | $139 per month per user |
 Freshping (discontinued) | Score7.4 out of 10 | N/A | Freshping was a website uptime monitoring tool with free and enterprise editions, from Freshworks. The product is no longer available to new customers. | $11 per month, billed annually |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Unlimited devices. | Every additional 10 checks - $8/month billed annually | ||||||||||||||
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| Application Performance Management |
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| Monitoring Tasks |
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| Management Tasks |
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| Remote Access |
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| Reporting |
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| Atera | Freshping (discontinued) | |
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| Likelihood to Recommend | 8.5 | 7.5 |
| Likelihood to Renew | 9.6 | - |
| Usability | 8.8 | 9.0 |
| Support Rating | 9.0 | 10.0 |