Atera vs. HaloPSA
| Product | Rating | Most Used By | Product Summary | Starting Price |
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Atera | Score8.7 out of 10 | N/A | Atera is presented as an Agentic AI platform for IT management, that offers a digital workforce of AI agents that proactively and autonomously support entire IT operations. Atera’s all-in-one IT management platform consolidates RMM, helpdesk, ticketing, and automation, so IT teams and MSPs can manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Atera has shifted focus from automation to AI-powered autonomy in IT. With… | $139 per month per user |
HaloPSA | Score9.3 out of 10 | Enterprise companies (1,001+ employees) | HaloPSA is a solution designed for MSP's and service providers. With HaloPSA out-of-the-box functionality, the solution aims to provide businesses a Cloud platform that enables users to modernise customer experience and automate service. An integrated PSA platform, it includes features such as time-tracking and billing, advanced reporting, asset management, remote access, integrations, and automation tools. Aligned to the user's requirements and boasting an intuitive UI, users… | $35 per month per user |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | Unlimited devices. | 15% discount for all charities, educational institutions and non-profit organisations. | ||||||||||||||
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| Atera | HaloPSA | |
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| Likelihood to Recommend | 8.5 | 9.0 |
| Likelihood to Renew | 9.6 | - |
| Usability | 8.8 | - |
| Support Rating | 9.0 | - |