Atera vs. IBM MaaS360

Atera

195 Reviews and Ratings

IBM MaaS360

113 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Atera	Score8.6 out of 10	N/A	Atera is presented as an Agentic AI platform for IT management, that offers a digital workforce of AI agents that proactively and autonomously support entire IT operations. Atera’s all-in-one IT management platform consolidates RMM, helpdesk, ticketing, and automation, so IT teams and MSPs can manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Atera has shifted focus from automation to AI-powered autonomy in IT. With…	$139 per month per user
IBM MaaS360	Score8.5 out of 10	N/A	IBM MaaS360 is a mobile security offering developed by Fiberlink, acquired and owned by IBM since early 2014.	$4 Per Client

Pricing

Atera

IBM MaaS360

MSP - Pro: $129
per month (billed annually) per user
IT Department - Professional: $149
per month (billed annually) per user
MSP - Growth: $179
per month (billed annually) per user
IT Department - Expert: $189
per month (billed annually) per user
MSP - Power: $209
per month (billed annually) per user
IT Department - Master: $219
per month (billed annually) per user

Essentials: USD 4.00
Per Client
Deluxe: USD 5.00
Per Client
Premier: USD 6.25
Per Client
Enterprise: USD 9.00
Per Client

Pricing Offerings
Atera	IBM MaaS360
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

No setup fee

No setup fee

Unlimited devices.

—

Features

Atera

IBM MaaS360

Comparison of Application Performance Management features of Atera and IBM MaaS360
Feature	Atera 10.0 1 Ratings	IBM MaaS360 - Ratings
Virtualization monitoring	10.01 Ratings	00 Ratings
IT Asset Discovery	10.01 Ratings	00 Ratings

Comparison of Monitoring Tasks features of Atera and IBM MaaS360
Feature	Atera 9.4 112 Ratings	IBM MaaS360 - Ratings
Remote monitoring	8.8111 Ratings	00 Ratings
Network device monitoring	9.198 Ratings	00 Ratings
Activity Monitoring	10.01 Ratings	00 Ratings

Comparison of Management Tasks features of Atera and IBM MaaS360
Feature	Atera 8.8 111 Ratings	IBM MaaS360 - Ratings
Patch Management	8.1110 Ratings	00 Ratings
Policy-based automation	7.596 Ratings	00 Ratings

Comparison of Remote Access features of Atera and IBM MaaS360
Feature	Atera 7.8 1 Ratings	IBM MaaS360 - Ratings
Attended device access	10.01 Ratings	00 Ratings
Unattended device access	10.01 Ratings	00 Ratings
Mobile device access	1.01 Ratings	00 Ratings
Virtual device access	10.01 Ratings	00 Ratings
Multiple-display support	7.01 Ratings	00 Ratings
Multiple concurrent sessions	9.01 Ratings	00 Ratings

User Ratings
	Atera	IBM MaaS360
Likelihood to Recommend	8.5 (113 ratings)	8.0 (50 ratings)
Likelihood to Renew	9.6 (4 ratings)	9.6 (5 ratings)
Usability	8.8 (61 ratings)	9.4 (2 ratings)
Availability	- (0 ratings)	9.1 (1 ratings)
Performance	- (0 ratings)	8.2 (1 ratings)
Support Rating	9.0 (5 ratings)	9.0 (3 ratings)
Online Training	- (0 ratings)	9.1 (1 ratings)
Implementation Rating	- (0 ratings)	8.0 (37 ratings)
Configurability	- (0 ratings)	9.1 (2 ratings)
Contract Terms and Pricing Model	- (0 ratings)	9.1 (1 ratings)
Ease of integration	- (0 ratings)	8.8 (39 ratings)
Product Scalability	- (0 ratings)	9.1 (1 ratings)
Professional Services	- (0 ratings)	9.1 (1 ratings)
Vendor post-sale	- (0 ratings)	9.1 (1 ratings)
Vendor pre-sale	- (0 ratings)	9.1 (1 ratings)