TrustRadius: an HG Insights company

Atera vs. Symantec IT Management Suite

Save this comparison

Save this comparison

Atera

195 Reviews and Ratings

Symantec IT Management Suite

5 Reviews and Ratings

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atera

    Score8.6 out of 10
    		N/AAtera is presented as an Agentic AI platform for IT management, that offers a digital workforce of AI agents that proactively and autonomously support entire IT operations. Atera’s all-in-one IT management platform consolidates RMM, helpdesk, ticketing, and automation, so IT teams and MSPs can manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Atera has shifted focus from automation to AI-powered autonomy in IT. With…

    $139

    per month per user

    Symantec IT Management Suite

    Score8 out of 10
    		N/ASymantec IT Management Suite enables IT administrators to securely manage the entire lifecycle of desktops, laptops, and servers across Windows, Mac, Linux, Unix, and virtual environments including deployment, asset management, and patch management to reduce costs and increase productivity.N/A
    Pricing
    AteraSymantec IT Management Suite
    Editions & Modules
    MSP - Pro
    $129
    per month (billed annually) per user
    IT Department - Professional
    $149
    per month (billed annually) per user
    MSP - Growth
    $179
    per month (billed annually) per user
    IT Department - Expert
    $189
    per month (billed annually) per user
    MSP - Power
    $209
    per month (billed annually) per user
    IT Department - Master
    $219
    per month (billed annually) per user
    No answers on this topic
    Offerings
    Pricing Offerings
    AteraSymantec IT Management Suite
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsUnlimited devices.—
    More Pricing Information
    Features
    AteraSymantec IT Management Suite
    Application Performance Management
    Comparison of Application Performance Management features of Atera and Symantec IT Management Suite
    Feature
    Atera
    10.0
    1 Ratings
    Symantec IT Management Suite
    -
    Ratings
    Virtualization monitoring10.01 Ratings00 Ratings
    IT Asset Discovery10.01 Ratings00 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Atera and Symantec IT Management Suite
    Feature
    Atera
    9.4
    112 Ratings
    Symantec IT Management Suite
    -
    Ratings
    Remote monitoring8.8111 Ratings00 Ratings
    Network device monitoring9.198 Ratings00 Ratings
    Activity Monitoring10.01 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of Atera and Symantec IT Management Suite
    Feature
    Atera
    8.8
    111 Ratings
    Symantec IT Management Suite
    -
    Ratings
    Patch Management8.1110 Ratings00 Ratings
    Policy-based automation7.596 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of Atera and Symantec IT Management Suite
    Feature
    Atera
    7.8
    1 Ratings
    Symantec IT Management Suite
    -
    Ratings
    Attended device access10.01 Ratings00 Ratings
    Unattended device access10.01 Ratings00 Ratings
    Mobile device access1.01 Ratings00 Ratings
    Virtual device access10.01 Ratings00 Ratings
    Multiple-display support7.01 Ratings00 Ratings
    Multiple concurrent sessions9.01 Ratings00 Ratings
    IT Asset Management
    Comparison of IT Asset Management features of Atera and Symantec IT Management Suite
    Feature
    Atera
    -
    Ratings
    Symantec IT Management Suite
    8.6
    2 Ratings
    Software and hardware inventory tracking00 Ratings7.02 Ratings
    License management00 Ratings10.02 Ratings
    Asset lifecycle monitoring00 Ratings9.02 Ratings
    Contract management00 Ratings9.02 Ratings
    Asset relationship management00 Ratings8.02 Ratings
    User Ratings
    AteraSymantec IT Management Suite
    Likelihood to Recommend
    8.5
    (113 ratings)
    8.0
    (2 ratings)
    Likelihood to Renew
    9.6
    (4 ratings)
    -
    (0 ratings)
    Usability
    8.8
    (61 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.0
    (5 ratings)
    8.0
    (1 ratings)