Chartio (discontinued) vs. Epicor Grow

This product is well suited for end users that don't want to get too in depth with reporting. The interface is simple and the default filter options are sufficient for a general report.
Example: Total Sum of Net Sales for all products sold in X State between dates X and X. If the need is for a more complex query, then there is the Custom Query option. This would be something that an administrator would have to police as having users writing their own queries could get really messy really fast.
I suppose the key questions to ask would be:
Do you need a product that will... display all relevant charts/reports in one consistent place? ... be simple for an end user to navigate? ...be web-based and remotely accessed?

Grow.com is well suited if you have a lot of data or client data to manage. If you do not have tons of data, there are other options out there that are a bit more simple and easy to use and a better price.

Incentivized

• Constantly updating: many of the BI tools we looked at were slow to iterate on their product. This was a main selling point for us.
• Ease of Use: We have many users that are new to BIs tools and database management in general. BI software as a whole has a pretty steep learning curve for most people, but Chartio does a good job of making things easier all around.
• Database Support: It seems as though every department insists on storing their information using different databases. Chartio had support for everyone one we needed which was very helpful.

Incentivized

• I love the fact that you have a team of developers who can help me build metrics or fix metrics that I do not create properly. I had to learn SQL in order to really build the metrics that mattered, which was a lot of fun, but resulted in many broken metrics. The vendor's team was great in responding to me requests for help!
• Really, really appreciate the fact that Grow has SQL formulas to reference when building metrics. Again, as a novice, this accelerated my ability to learn and not have to leave your site and resources and stay within the Grow web properties.
• Great account managers who check in regularly and are willing to help out whenever needed.

Incentivized

• The sharing is descent but is a bit lacking. You can embed charts but they're not as nice as when displayed on Chartio dashboards.
• The pricing model is very competitive, but just to offer embedding puts you in a very high tier.
• They need a better pricing model for adding users. User licensing is a bit expensive.

Incentivized

• There are basic labeling issues with some of the graph types. Wish there was more customizability here, especially on complex graphs.
• Could help more with analysis of data and trends, but that's going into full-fledged BI territory.
• The functionality of being able to snapshot data isn't quite there.

Incentivized

It has become a core part of the business in terms of identifying the health of our network. If we grow and there are certain things that might not fit well with Chartio (e.g. we'd want to store snapshots of every single day's dash instead of seeing realtime data), it might make sense to move some of the data analysis tool in-house if resources are available.

I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.

This tool is definitely a little bit difficult to be able to figure out at first, but after some time of learning you can definitely pick it up. I do wish there were more resources online that would be able to help speed up the learning process

Incentivized

The support team is very helpful and in every situation we have needed help in, they have been able to assist. So I have had a good experience with them

Incentivized

I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)

Again, Chartio provides the best multi-user presentation ability for us. Other tools are great for slicing and dicing the data, but at the end, you still have to spend time trying to find a way to present it. Chartio has that built in.

Grow doesn't have as many advanced analytics features and other capabilities as some other 'dashboard' platforms on the market. Simply, if you want a tool for internal use only that has high-level analytics capabilities (regressions, completely custom visualizations, modeling), Grow probably isn't the platform for you. To put it another way, if you have a team of data engineers and scientists doing complex analysis, Grow might not make the most sense. However, if you understand the value of data/visualization/dashboards, but lack some of those skillsets in your company, Grow might be the perfect fit. Not only is it incredibly scalable and reasonably priced compared to other market solutions, but their transform capabilities really stand out. They have many native data transformations that mimic SQL coding of a dataset, without requiring any knowledge of SQL. They've converted these transformations to easy-to-use tools in the platform, which are perfect for the less-technical user.

Incentivized

Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.

• Made it so much easier and faster to access data across tools
• Lessened the time exporting and uploading data to excel/sheets for analysis
• Made data and metrics more easily accessible to others in our orgs

Incentivized