Atlassian Confluence vs. Azure DevOps Services

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Confluence
Score 7.8 out of 10
N/A
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$0
Free for 10 Users
Azure DevOps Services
Score 7.7 out of 10
N/A
Azure DevOps (formerly VSTS, Microsoft Visual Studio Team System) is an agile development product that is an extension of the Microsoft Visual Studio architecture. Azure DevOps includes software development, collaboration, and reporting capabilities.
$2
per GB (first 2GB free)
Pricing
Atlassian ConfluenceAzure DevOps Services
Editions & Modules
Free
$0
Free for 10 Users
Standard
$6.40
per month per user
Premium
$12.30
per month per user
Data Center
220,000.00
40,001+ Users - Annually
Enterprise
Contact Sales
Azure Artifacts
$2
per GB (first 2GB free)
Basic Plan
$6
per user per month (first 5 users free)
Azure Pipelines - Self-Hosted
$15
per extra parallel job (1 free parallel job with unlimited minutes)
Azure Pipelines - Microsoft Hosted
$40
per parallel job (1,800 minutes free with 1 free parallel job)
Basic + Test Plan
$52
per user per month
Offerings
Pricing Offerings
ConfluenceAzure DevOps Services
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.
More Pricing Information
Community Pulse
Atlassian ConfluenceAzure DevOps Services
Considered Both Products
Confluence
Chose Confluence
Atlassian Confluence has a more comprehensive and flexible set of capabilities that stand out and made the decision upfront more straightforward for our team. The tools we evaluated have knowledge management, task management and collaboration capabilities, however Atlassian …
Chose Confluence
Atlassian Confluence is way popular for a larger team and makes collaboration way easier. The community is strong and you get easier resolution against any request. It's integration with other Atlassian products like JIRA is an icing on the cake.
Chose Confluence
In my experience, Atlassian Confluence is at the top of these tools. I've had first hand experience with other tools and they are not at par with Atlassian Confluence. The versatility of the tool is very well recognized and utilized. Being a new user is not a probably as all …
Chose Confluence
Atlassian Confluence is a super handy hub for sharing ideas and keeping all your docs in one place. While Jira Service Management is more about handling tickets and support issues, Atlassian Confluence really makes teamwork easy. I feel Atlassian Confluence is user-friendly, …
Chose Confluence
We choose Atlassian Confluence because it is the reference for managing a SAAS wiki service. And having such a solution in our company to manage the knowledge and especially the knowledge transfer is crucial.
Chose Confluence
Confluence has a more robust set of capabilities compared to Dovetail and Trello and also was already approved by our legal and compliance teams, so it tends to keep its stickiness due to that. It's also widely known in the market as a knowledge management tool. I would say it …
Chose Confluence
It's good if you're using Atlassian products, the other ones provide different connections and better UX for documentation in different ways.
Chose Confluence
Overall, Atlassian Confluence is a user-friendly tool and offers such a vast array of capabilities for project and knowledge management purposes and beyond. Other tools listed above have much more limited capabilities, although they are great tools for very specific needs and …
Chose Confluence
Confluence, since it is part of the overall infrastructure of Atlassian, makes it immensely powerful internally, to build an internal knowledgebase, and is far ahead of its counterparts in Zendesk and Hubspot, which is more centered towards their customers. Confluence is just …
Chose Confluence
Sharepoint in out organisation was mostly used for collaborating on documents, which to some degree has been moved to Confluence, where the Confluence pages have replaced the specific documents.
Chose Confluence
Being a company which uses other Atlassian tools, Atlassian Confluence was a great fit; the natural and automatic linking of assets from other platforms made following paper trails seamless. Though the editing options aren't as advanced as some other options out there, it does …
Chose Confluence
We find Atlassian better for its ease of use, real time editing, integration with Jira for bug tracking, stores our security compliance documents in structured way, it is feature rich and have lots of capabilities.
Chose Confluence
In the past, I have used MediaWiki hosted locally as well as Microsoft Team Foundation Server. Wiki was simply a nightmare so all the money saved from paying for Atlassian subscriptions was lost in time while trying to use Wiki and format something properly. I haven't used …
Chose Confluence
We use Jira for the IT tickets, so the step to use Atlassian Confluence was the logical decisson.
Chose Confluence
Atlassian Confluence is better suited for documenting and acting as a repository for information than the more immediate what is currently being worked on things that are better suited for in Jira. In my opinion, Atlassian Confluence certainly has it's short comings but it is …
Chose Confluence
We still use Atlassian Confluence only for its integration with Jira and Bitbucket. For everything else, we moved away from it and are using more modern solutions.
Chose Confluence
We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and …
Chose Confluence
Freshdesk is basically for support teams, while Confluence is better for internal communication and collaborations.
Chose Confluence
The alternatives tested are based only on the whiteboarding functionality added by Confluence Whiteboard, and not the core Confluence functionality (documentation).

Chose Confluence
Again, Atlassian Confluence is efficient when paired with Jira and can do most of what a company needs it to do. But, I thi Spekit is better for "just-in-time" learning, Sharepoint is better for file hosting and organization, Asana is much better for project/task management, …
Chose Confluence
We were inclined to use Atlassian Confluence for its easy collaboration with Jira which is used for tracking project development tasks and issues. Using Atlassian Confluence, content creation became easy and even applying access control to the created content was possible. It …
Chose Confluence
Atlassian Confluence integrates completely with Jira, which is what we use as a company, so it made sense to use Atlassian Confluence as well.
Chose Confluence
We used to use a Wiki site, but that was locally hosted, and when the server was powered off, you could not access it. Moving to Confluence in the cloud is much easier. Also, the interface is much easier to use and expand.
Azure DevOps Services
Chose Azure DevOps Services
Jira is fantastic for project management and customer facing portal. It is not good for pure development (no integration with Git, pipeline management, automated testing features). If DevOps were to integrate and adopt the project features of Jira as well as the customer facing …
Chose Azure DevOps Services
Azure DevOps provides integrated environment vs Jira is dependent on third party for couple of features
Chose Azure DevOps Services
The moment I have been working with this tool everything has benn operating efficiently. The software development process has borne positive results under scalable environment. The cost of running Azure DevOps Services us much lower as compared to other tools in the market. It …
Chose Azure DevOps Services
ADO has better linking than Confluence and is adaptable for a specific need, whereas Confluence might be a bit more rigid, but it's also sort of along the same lines as to what can be done with both tools. ADO also had an ease of use to it and can do a bunch of stuff with it, …
Chose Azure DevOps Services
Jira is super clunky and doesn't behave in a modern fashion. monday.com is too flexible and doesn't provide enough feature set. AWS is the most competitive, but it's hard to wrap your brain around all of the features and offerings provided by amazon. ADO does a better job of …
Chose Azure DevOps Services
Azure DevOps has a drag and drop editor so that you can quickly drag build steps into a build or release pipeline. This is much faster than looking up the correct yaml syntax. Additionally, its support for Microsoft and Azure is great. If you're on the .net stack or you use …
Chose Azure DevOps Services
As a cloud services user of Azure, using Azure DevOps made sense because it has the most support tailored for Azure ecosystem.
Chose Azure DevOps Services
Microsoft Planner is used by project managers and IT service managers across our organization for task tracking and running their team meetings. Azure DevOps works better than Planner for software development teams but might possibly be too complex for non-software teams or …
Chose Azure DevOps Services
Graphically it overtakes the grade of traceability of artifacts delivered to environments More user-friendly to orchestrate the deliveries.
Chose Azure DevOps Services
Trello is simple to use, but it's only for a Kanban board. Jira might be the same, but I don't really have enough experience with Jira to fully compare them. When I used it, it missed certain functionalities that I was used to in Azure DevOps. Visually it's a lot different too.
Chose Azure DevOps Services
Azure DevOps Services have huge functionality and are well supported by Microsoft as well. You will get plenty of features in the marketplace and learning documentation.
Chose Azure DevOps Services
Writing the Docker Images, Storing them in Azure Container Registry and then Deploying onto Azure Kubernetes Services is an Easier process which no other software/product is currently providing in the market. Best till date in terms of End to End deployment and maintaining …
Chose Azure DevOps Services
Azure DevOps is widely used because of its collaboration and integration with various other tools. Here the assign of the sub task is quite easy compare to Jira. Also Azure Devops can we integrate easily with Git for better code representation and versioning. It reporting is …
Chose Azure DevOps Services
Azure DevOps is a completed product and ecosystem. It offers a robust ecosystem that does everything that is needed. The above products do lack features like pipelines tasks, third-party integrations. Besides all cloud benefits, the main advantage of Azure DevOps Services …
Chose Azure DevOps Services
Currently, we use both products, however, we use more the Atlassian suite. We have started recently using Azure DevOps for specific implementations and projects. We don't have any plan yet to migrate all our projects to Azure DevOps, we may in the next couple of years. …
Chose Azure DevOps Services
We tested alternatives for Azure DevOps over time. We tested GitHub a while ago and back then lack of some features that now hast, like the project boards and private repositories. We will check GitHub next year.

We also tested AWS CodeCommit and found it very cryptic, …
Chose Azure DevOps Services
Beside all cloud benefits, the main advantage Azure DevOps Services compared to Azure DevOps Server is the easier remote access for third party team members, and always up to date software.
On the other hand, on prem deployment (Azure DevOps Server) makes complex access or …
Chose Azure DevOps Services
The greatest strength of Azure DevOps Services (formerly VSTS) is that it's a one-stop solution for all agile project management instead of setting up bits of different software put together for each and every need. Azure DevOps Services (formerly VSTS) has a great ecosystem …
Chose Azure DevOps Services
I prefer Azure Devops over all other code repository / ci/cd systems that I've used in the past. All features are integrated into a single service (back log, repo mgmt, deployment pipelines, artifacts, etc.). The tools are easy to use and super powerful.
Chose Azure DevOps Services
Our company is already using a lot of Azure services and it makes more sense to start using Azure DevOps Services (formerly VSTS) when we needed a CI/CD tool. We tested different features of Azure DevOps Services (formerly VSTS) and found out that the build and release …
Chose Azure DevOps Services
One of the foremost reasons that acted in favor of Azure DevOps was its all-in-one packed web portal which enabled easy access to all the CI/CD tools and kits. Customizable screens, notifications via Teams/mails, project views, etc. Most other tools/products offer only part of …
Chose Azure DevOps Services
While GitLab has the same features as Azure DevOps, and a potentially more competitive price, its project management features are a bit more primitive. It could be helpful for small projects, but ultimately for our larger projects we went with Azure DevOps. Bitbucket has good …
Chose Azure DevOps Services
Azure DevOps provides a full workflow from planning through to development through to production. After the acquisition of GitHub by Microsoft, GitHub is becoming more fully-featured with the features being ported becoming more polished in the transition. Both are great …
Chose Azure DevOps Services
DevOps is more full-featured than its on-prem predecessor or any of the above with the possible exception of the Atlassian suite. I would say those two are roughly comparable. However, the ease of integration is much better with DevOps and other Microsoft products (although …
Chose Azure DevOps Services
They are really close. Azure DevOps is better because of the deep integration with Microsoft technologies. Jira is better on the customization side. However, Azure DevOps is really improving on that front. They are releasing new features every other week now. Azure DevOps also …
Features
Atlassian ConfluenceAzure DevOps Services
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Confluence
5.3
Ratings
37% below category average
Azure DevOps Services
-
Ratings
Task Management6.30 Ratings00 Ratings
Gantt Charts7.90 Ratings00 Ratings
Scheduling7.20 Ratings00 Ratings
Workflow Automation4.00 Ratings00 Ratings
Mobile Access3.90 Ratings00 Ratings
Search5.70 Ratings00 Ratings
Visual planning tools2.50 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Atlassian Confluence
6.9
Ratings
14% below category average
Azure DevOps Services
-
Ratings
Chat6.40 Ratings00 Ratings
Notifications5.20 Ratings00 Ratings
Discussions3.90 Ratings00 Ratings
Surveys7.00 Ratings00 Ratings
Internal knowledgebase7.70 Ratings00 Ratings
Integrates with GoToMeeting6.00 Ratings00 Ratings
Integrates with Gmail and Google Hangouts9.30 Ratings00 Ratings
Integrates with Outlook9.60 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Atlassian Confluence
5.9
Ratings
29% below category average
Azure DevOps Services
-
Ratings
Versioning6.40 Ratings00 Ratings
Video files4.20 Ratings00 Ratings
Audio files3.70 Ratings00 Ratings
Document collaboration6.50 Ratings00 Ratings
Access control8.00 Ratings00 Ratings
Advanced security features7.10 Ratings00 Ratings
Integrates with Google Drive5.90 Ratings00 Ratings
Device sync5.60 Ratings00 Ratings
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Atlassian ConfluenceAzure DevOps Services
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User Ratings
Atlassian ConfluenceAzure DevOps Services
Likelihood to Recommend
6.7
(0 ratings)
8.1
(0 ratings)
Likelihood to Renew
9.9
(0 ratings)
10.0
(0 ratings)
Usability
6.6
(0 ratings)
6.6
(0 ratings)
Availability
9.0
(0 ratings)
-
(0 ratings)
Performance
8.0
(0 ratings)
-
(0 ratings)
Support Rating
5.4
(0 ratings)
8.1
(0 ratings)
Implementation Rating
8.8
(0 ratings)
10.0
(0 ratings)
Configurability
6.0
(0 ratings)
-
(0 ratings)
Ease of integration
8.0
(0 ratings)
-
(0 ratings)
Product Scalability
8.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
Atlassian ConfluenceAzure DevOps Services
Likelihood to Recommend
Atlassian Confluence is a great tool for housing important information and resources across the organization, as it's very easy to search and find content across different teams and departments. The search function is mostly very accurate and the additional tagging with keywords also helps in the search experience. It's also good at tagging other team members, which triggers an automated email to them. Atlassian Confluence also has an extensive template library for all kinds of purposes like project management, etc., which saves time overall.
Read full review
ADO is well suited for the visibility of day-to-day tasks and responsibilities as well as things such as Features, user stories, etc. Off the top of my head, I can't think of any scenario where it might not be well suited, as you can customize ADO to your liking to a degree.
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Pros
  • Its integration with Jira for tracking development and the bugs and work linked to detailed Confluence documentation.
  • We use it extensively for writing Software Product Requirement Documents, feature specs, architecture designs, and retrospectives.
  • Our company follows compliance very seriously, so it helps in streamlining all documentation for ISO27001/27017 compliance and security-related information.
  • Its integration with various tools allows us to create flow diagrams which are often required to make client and customer understand the overall flow of interactions across various modules of the design architecture
Read full review
  • Flexible Requirements Hierarchy Management: AZDO makes it easy to track items such as features or epics as a flat list, or as a hierarchy in which you can track the parent-child relationship.
  • Fast Data Entry: AZDO was designed to facilitate quick data entry to capture work items quickly, while still enabling detailed capture of acceptance criteria and item properties.
  • Excel Integration: AZDO stands out for its integration with MS Excel, which enables quick updates for bulk items.
Read full review
Cons
  • You need to watch over the structure of the content yourself. if not you can get information added anywhere so nobody can find it.
  • Top search field is hard to set to only search a section of pages.
  • You really need to think your structure through before starting. a guide when setting up at the start could help in that perspective.
Read full review
  • Need to make the changes so that it doesn't occupy most of the CPU utilization and memory
  • Execution of Bulky SQl Queries leads to either the SQl being out of exception or the VS being unresponsive
  • Integration with Microsoft products is easy, but with non-Microsoft products it is more difficult, and you have to make a lot of configuration changes to integrate
  • With every upgrade of the Visual Studio, like from VS 2010 to VS 2013 , we need to upgrade our hardware/machine, as the VS hardware requirement also increases
  • If code is getting compiled in one visual studio, like in VS 2010, that the same code could possibly give an error when compiled in VS 2013, due to certain changes in keyword, data format, etc., with the VS upgrade
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Likelihood to Renew
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Read full review
I don't think our organization will stray from using VSTS/TFS as we are now looking to upgrade to the 2012 version. Since our business is software development and we want to meet the requirements of CMMI to deliver consistent and high quality software, this SDLC management tool is here to stay. In addition, our company uses a lot of Microsoft products, such as Office 365, Asp.net, etc, and since VSTS/TFS has proved itself invaluable to our own processes and is within the Microsoft family of products, we will continue to use VSTS/TFS for a long, long time.
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Usability
It's very intuitive for most things, making it easy to jump in and start creating pages and collaborating. This makes it ideal for onboarding new members to the team. There are a few areas that could be a little smoother, but overall it's a great experience.
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Azure DevOps is a powerful, complex cloud application. As such there are a number of things it does great and something where there is room for improvement. One of those areas would be in usability. In my opinion it relies too much on search. There is no easy way to view all projects or to group them in a logical way. You need to search for everything.
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Reliability and Availability
I do not recall having outages or applications error so far, very reliable and available.
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No answers on this topic
Performance
We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
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No answers on this topic
Support Rating
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
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When we've had issues, both Microsoft support and the user community have been very responsive. DevOps has an active developer community and frankly, you can find most of your questions already asked and answered there. Microsoft also does a better job than most software vendors I've worked with creating detailed and frequently updated documentation.
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Implementation Rating
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
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Was not part of the process.
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Alternatives Considered
Atlassian Confluence is a super handy hub for sharing ideas and keeping all your docs in one place. While Jira Service Management is more about handling tickets and support issues, Atlassian Confluence really makes teamwork easy. I feel Atlassian Confluence is user-friendly, integrates smoothly with other Atlassian tools, and helps everyone stay in sync. It's great for brainstorming, and project planning as well. Overall, it is a great way to boost collaboration and ensure all team members are on the same page.
Read full review
Jira is fantastic for project management and customer facing portal. It is not good for pure development (no integration with Git, pipeline management, automated testing features). If DevOps were to integrate and adopt the project features of Jira as well as the customer facing interfaces, I feel it would be a complete project management system.
Read full review
Scalability
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Read full review
No answers on this topic
Return on Investment
  • Merging instances has saved search time - We used to have several instances of Atlassian Confluence, which means they're separate and so can't communicate with each other. We've since merged into one instance and now with the help of the search feature can find the documents you're looking for in seconds rather than several minutes.
  • Cross linking product assets streamlines following paper trails - Being able to click on a BitBucket link from a Confluence page which then links to a JIRA ticket means you can follow paper trails really easily; seconds rather than several minutes.
Read full review
  • Increased dev team efficiency through more streamlined development processes and task automation.
  • Improved quality of software deployments due to better source control, automated testing, and release management options available in DevOps.
  • Better collaboration between the dev team, business analysts, and agile project managers.
Read full review
ScreenShots