| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Confluence | Score7.8 out of 10 | N/A | Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users. | $6.40 per month per user |
 Bloomfire | Score8.4 out of 10 | Enterprise companies (1,001+ employees) | Bloomfire provides knowledge engagement, aiming to deliver an experience that connects teams and individuals with the information they need to excel at their jobs. Their cloud-based knowledge engagement platform aims to give people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence. | $25 per month |
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| Entry-level Setup Fee | No setup fee | $25 | ||||||||||||||
| Additional Details | Prices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100. | — | ||||||||||||||
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| Confluence | Bloomfire | |
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| Considered Both Products | No answer on this topic | Chose Bloomfire Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Bloomfire More user-friendly and well-integrated with the IT environment. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Bloomfire Bloomfires user interface and visual representation of content whips Sharepoint off the map. Also the easy of the editor simplifies tasks that SharePoint makes difficult for the average user. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Bloomfire Bloomfire met all of our technical requirements, as well as a lot of the UI/interface requirements. The system is clean, elegantly simple, and not overly featured - it knows exactly what it does and doesn't do. (Ie: it's not a chat tool, it's not a substitute for email, it's … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Bloomfire This was really our first foray into the knowledge base and document management. We did review some other solutions like Zendesk and Confluence but ultimately the categorization and search of Bloomfire sold us on it. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Confluence | Bloomfire | ||||||||||||||||||||||||||||
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| Confluence | Bloomfire | |
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| Likelihood to Recommend | 6.7 | 9.2 |
| Likelihood to Renew | 9.9 | 8.0 |
| Usability | 6.6 | 9.0 |
| Availability | 9.0 | - |
| Performance | 8.0 | - |
| Support Rating | 5.4 | 9.0 |
| Implementation Rating | 8.8 | - |
| Configurability | 6.0 | - |
| Ease of integration | 8.0 | - |
| Product Scalability | 8.0 | - |
| Vendor post-sale | 8.0 | - |
| Vendor pre-sale | 8.0 | - |
