Atlassian Confluence vs. FileHold Document Management

Atlassian Confluence is a great tool for housing important information and resources across the organization, as it's very easy to search and find content across different teams and departments. The search function is mostly very accurate and the additional tagging with keywords also helps in the search experience. It's also good at tagging other team members, which triggers an automated email to them. Atlassian Confluence also has an extensive template library for all kinds of purposes like project management, etc., which saves time overall.

Incentivized

FileHold is great for any size department or organization that is looking to "go paperless." It is a great tool for groups that need to have workflow management and tracking, especially with forms. It is well-suited for groups that are already familiar with Microsoft Office, and not so much for users of other Office Suites.

Incentivized

• Its integration with Jira for tracking development and the bugs and work linked to detailed Confluence documentation.
• We use it extensively for writing Software Product Requirement Documents, feature specs, architecture designs, and retrospectives.
• Our company follows compliance very seriously, so it helps in streamlining all documentation for ISO27001/27017 compliance and security-related information.
• Its integration with various tools allows us to create flow diagrams which are often required to make client and customer understand the overall flow of interactions across various modules of the design architecture

Incentivized

• Document management
• File storage
• File sharing through cloud

Incentivized

• You need to watch over the structure of the content yourself. if not you can get information added anywhere so nobody can find it.
• Top search field is hard to set to only search a section of pages.
• You really need to think your structure through before starting. a guide when setting up at the start could help in that perspective.

Incentivized

• We could not find a graphical representation of the Workflow designer with drag-and-drop fields.
• We also could not find any easy, efficient way to import or convert from other storage platforms.
• The only other comment that my team had was that the color scheme could be tweaked to be more pleasing.

Incentivized

I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.

It's very intuitive for most things, making it easy to jump in and start creating pages and collaborating. This makes it ideal for onboarding new members to the team. There are a few areas that could be a little smoother, but overall it's a great experience.

Incentivized

FileHold is the ideal solution if you are looking for an electronic library with workflow functionality. The ease of use and integration with other tools we already use was also a huge incentive. It also allows us to import and export data. The search features and the ability to accept electronic signatures further made our lives easier.

Incentivized

I do not recall having outages or applications error so far, very reliable and available.

Incentivized

We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.

Incentivized

FileHold was easy to implement as well as to configure to meet our organization's business requirements. We all found the search capabilities to be wonderful, reducing the time it takes to find a particular document. FileHold is easy even for the most novice of users to become productive in a very short amount of time.

Incentivized

This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.

Incentivized

Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).

This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!

Incentivized

Atlassian Confluence is a super handy hub for sharing ideas and keeping all your docs in one place. While Jira Service Management is more about handling tickets and support issues, Atlassian Confluence really makes teamwork easy. I feel Atlassian Confluence is user-friendly, integrates smoothly with other Atlassian tools, and helps everyone stay in sync. It's great for brainstorming, and project planning as well. Overall, it is a great way to boost collaboration and ensure all team members are on the same page.

Incentivized

I selected file storage document because it has better security feature and some employees are used to the software already. Also, I wanted to try out new software to see if there are better software out there than what I'm currently using. Google Drive doesn't offer too much security in term of their file storage feature.

Incentivized

This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.

Incentivized

• Merging instances has saved search time - We used to have several instances of Atlassian Confluence, which means they're separate and so can't communicate with each other. We've since merged into one instance and now with the help of the search feature can find the documents you're looking for in seconds rather than several minutes.
• Cross linking product assets streamlines following paper trails - Being able to click on a BitBucket link from a Confluence page which then links to a JIRA ticket means you can follow paper trails really easily; seconds rather than several minutes.

Incentivized

• Faster approval process
• Better relationships with our plant [locations]
• Improved employee efficiency by making the approval process faster
• Improved employee efficiency by allowing employees to find documents faster through the search function

Incentivized