Atlassian Confluence vs. Gainsight Customer Communities
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Confluence | Score7.8 out of 10 | N/A | Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users. | $6.40 per month per user |
 Gainsight Customer Communities | Score9 out of 10 | Mid-Size Companies (51-1,000 employees) | Gainsight Customer Communities is a centralized destination that brings customers, resources, and products together. The hub helps users to engage, retain, and delight customers by unifying customer resources, leveraging dynamic search and AI capabilities, building an influential user community. | N/A |
| Confluence | Gainsight Customer Communities | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
| Additional Details | Prices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100. | — | ||||||||||||||
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| Project Management |
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| Communication |
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| File Sharing & Management |
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| Confluence | Gainsight Customer Communities | |
|---|---|---|
| Likelihood to Recommend | 6.7 | 9.0 |
| Likelihood to Renew | 9.9 | - |
| Usability | 6.6 | - |
| Availability | 9.0 | - |
| Performance | 8.0 | - |
| Support Rating | 5.4 | - |
| Implementation Rating | 8.8 | - |
| Configurability | 6.0 | - |
| Ease of integration | 8.0 | - |
| Product Scalability | 8.0 | - |
| Vendor post-sale | 8.0 | - |
| Vendor pre-sale | 8.0 | - |