Atlassian Confluence vs. Helpjuice
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Confluence | Score7.8 out of 10 | N/A | Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users. | $6.40 per month per user |
 Helpjuice | Score2.5 out of 10 | Enterprise companies (1,001+ employees) | Helpjuice is a web app that companies can use to keep their help pages up-to-date. Instead of answering the same question repeatedly, companies can use Helpjuice to keep track of content. This app includes analytics that enable businesses to see the content their users are searching for the most as well as content that needs improvement. The vendor says that companies that manage a support page full of FAQs and user guides can benefit from using Helpjuice. This app can be integrated… | $120 per month |
| Confluence | Helpjuice | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Prices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100. | Every Plan Comes With A 100% Money-Back Guarantee, No Questions Asked. Starting price includes up to 4 users. | ||||||||||||||
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| Project Management |
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| Communication |
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| File Sharing & Management |
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| Confluence | Helpjuice | |
|---|---|---|
| Likelihood to Recommend | 6.7 | 2.0 |
| Likelihood to Renew | 9.9 | - |
| Usability | 6.6 | - |
| Availability | 9.0 | - |
| Performance | 8.0 | - |
| Support Rating | 5.4 | - |
| Implementation Rating | 8.8 | - |
| Configurability | 6.0 | - |
| Ease of integration | 8.0 | - |
| Product Scalability | 8.0 | - |
| Vendor post-sale | 8.0 | - |
| Vendor pre-sale | 8.0 | - |