Atlassian Jira vs. Bugzilla

Atlassian Jira

3,586 Reviews and Ratings

Bugzilla

81 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Atlassian Jira	Score8.3 out of 10	N/A	Atlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.	$9 per month per user
Bugzilla	Score8.5 out of 10	N/A	N/A	N/A

Pricing

Atlassian Jira

Bugzilla

Standard: $9
per month per user
Premium: $17
per month per user
Enterprise: Contact Sales
per year

No answers on this topic

Pricing Offerings
Atlassian Jira	Bugzilla
Free Trial
Yes	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

Higher volume teams may qualify buyers for a discount.

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Community Pulse
Key User Insights
	Atlassian Jira	Bugzilla
Considered Both Products	Atlassian Cristian Bodnarasec Senior Software Development Manager in Information Technology at eSilicon (Semiconductors, 501-1000 employees) Chose Atlassian Jira There are two advantages that Bugzilla has over JIRA: 1. Being open source (read free) 2. Having a feature that few of my users desperately need: clone a issue to multiple projects at once Incentivized Helpful? Amrinder Arora Co-founder and CEO in Corporate at BizMerlin (Computer Software, 11-50 employees) Chose Atlassian Jira I have used other tools like Trello, FogBugz, Bugzilla, Backlog, etc. Overall JIRA comes across as a clear winner. Perhaps the only close competitor is Bugzilla since it is open source and has a lot of other features that have been built for it, even if by many different teams. Incentivized Helpful? Sandip More CTO & Co Founder in Human Resources at Screen Magic Mobile Media Pvt. Ltd (Computer Software, 51-200 employees) Chose Atlassian Jira Bugzilla would be useful if you don't want to pay for bug tracking but maintenance is a bit painful. We are using Gitlab as our repo, The way Gitlab is progressing, I think We can replace Jira with that. Incentivized Helpful? Richard Chen Frontend Web Developer in Information Technology at Catch New York (Online Media, 11-50 employees) Chose Atlassian Jira Trac is as basic as the subversion with which it's often associated in feature set, requires signifiant time and patience to set up much less customize/configure, and is being abandoned by most industry folks. Bugzilla is a classic solution which holds up, but has an interface … Incentivized Helpful? Jennifer Bland Full Stack Developer in Information Technology at Community Impact Newspaper (Newspapers, 201-500 employees) Chose Atlassian Jira I've used Trello for managing tickets, it's possibly but provides no ability to have backlog features unless you use plug-ins. Plus, once you get a large backlog the page takes a long time to load. Jira is quick and has this all built in. Redmine is a mess, don't bother. The … Incentivized Helpful? Verified User Chose Atlassian Jira Jira Software is a much more robust solution that offers more features than the alternatives. Since our engineering department is also using BitBucket, it makes the choice easy to go with the whole Atlassian suite. Incentivized Helpful? Shoba Sharat Project Manager in Quality Assurance at Skava, an Infosys company (Computer Software, 201-500 employees) Chose Atlassian Jira With easy customization, JIRA was able to scale up to our varying organizational needs. We did not have to buy separate tools for Bug life cycle management, customer support, product delivery, or project management. Nor did we build any other in-house solution. It spans to all … Incentivized Helpful? Gaurav Manani Senior Associate Programmer in Information Technology at AccelTree Software (Information Technology and Services, 51-200 employees) Chose Atlassian Jira Flexibility. Our teams use JIRA in many ways and we've found it to be up to the challenge in nearly all cases. I would easily recommend JIRA to a company of the right size and complexity. It just may be overkill for teams that need only light project tracking and to-do lists. Incentivized Helpful? Verified User Chose Atlassian Jira JIRA is the best compromise between customizability and simplicity. Incentivized Helpful? Bob Cadieux Scrum Master in Information Technology at UniGroup, Inc (Transportation/Trucking/Railroad, 201-500 employees) Chose Atlassian Jira Jira provides the full agile model with a customization path. Moving from road-testing to driving it on the highway is a short learning curve. VersionOne is more complex. Incentivized Helpful? Verified User Chose Atlassian Jira JIRA is a more refined product with a better user experience and better tools to record and track data. Incentivized Helpful? Verified User Chose Atlassian Jira JIRA has the flexibility of being on the cloud and is much more user friendly than other cloud based tracking software used. Incentivized Helpful?	Open Source Isaiah Hayes QA Lead in Quality Assurance at Inhance Digital (Marketing and Advertising, 51-200 employees) Chose Bugzilla Bugzilla had many of the same common features necessary for bug tracking. However, the ease of use that JIRA provides while abroad is essential for many companies, and is the ultimate decision maker for those establishments. Additionally, while bugzilla includes a time setting … Incentivized Helpful? Verified User Chose Bugzilla We migrated away from the whole suite of Rational tools because of their massive complexity around administration and inflexibility regarding workflows. In addition, the suite was insanely expensive, and users hated the usability of the tools. We evaluated, and liked JIRA, but … Incentivized Helpful? Verified User Chose Bugzilla Bugzilla is very easy to use, very intuitive, and user friendly! For agile projects, the Kanban is very useful and you can drag and drop the defect to change his state. I work 10 times faster with Bugzilla. Incentivized Helpful? Verified User Chose Bugzilla Bugzilla is affordable and easier to use by newly forming team or group in our organization. As the team grows bigger we still continued to use Bugzilla as it is comfortable to use. We tried JIRA tool for bugtracking but it was expensive when compared to Bugzilla so switched … Incentivized Helpful? Sharmin Promi Quality Assurance Engineer in Quality Assurance at BlueLine Grid, Inc. (Health, Wellness and Fitness, 11-50 employees) Chose Bugzilla Bugzilla is open source and unlimited accounts access were possible. Incentivized Helpful? Anwar Mohammed, PMP Manager, Systems Analysis and Programming in Quality Assurance at RTI International (Research, 1001-5000 employees) Chose Bugzilla JIRA from Atlassian, Quality Center from HP, TRAC were a few other tools that we had considered. The core features are present in almost all the competing tools. Bugzilla may not have a user interface as good as other tools, but serves the purpose very well as a bug tracking … Incentivized Helpful? Josh Zapin Global Director of eCommerce Operations in Information Technology at Crocs, Inc (Consumer Goods, 1001-5000 employees) Chose Bugzilla For most bug tracking systems, it stacks up pretty well considering the cost (it's free). But for a little investment, you can license JIRA which is far superior. Incentivized Helpful? Anand Safi Agile QA Engineer in Engineering at Intent Media Inc. (Computer Software, 1001-5000 employees) Chose Bugzilla JIRA is a strong competitor. Since our product and team was small, we went for BugZilla instead of JIRA! Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Atlassian Jira

Bugzilla

Comparison of Project Management features of Atlassian Jira and Bugzilla
Feature	Atlassian Jira 9.5 3 Ratings	Bugzilla - Ratings
Task Management	9.73 Ratings	00 Ratings
Resource Management	9.43 Ratings	00 Ratings
Gantt Charts	9.32 Ratings	00 Ratings
Scheduling	10.02 Ratings	00 Ratings
Workflow Automation	10.02 Ratings	00 Ratings
Team Collaboration	10.03 Ratings	00 Ratings
Support for Agile Methodology	8.73 Ratings	00 Ratings
Support for Waterfall Methodology	9.02 Ratings	00 Ratings
Document Management	8.93 Ratings	00 Ratings
Email integration	9.53 Ratings	00 Ratings
Mobile Access	9.03 Ratings	00 Ratings
Timesheet Tracking	10.03 Ratings	00 Ratings
Change request and Case Management	10.03 Ratings	00 Ratings
Budget and Expense Management	9.32 Ratings	00 Ratings

Comparison of Professional Services Automation features of Atlassian Jira and Bugzilla
Feature	Atlassian Jira 9.9 2 Ratings	Bugzilla - Ratings
Quotes/estimates	9.72 Ratings	00 Ratings
Invoicing	9.72 Ratings	00 Ratings
Project & financial reporting	10.02 Ratings	00 Ratings
Integration with accounting software	10.02 Ratings	00 Ratings

User Ratings
	Atlassian Jira	Bugzilla
Likelihood to Recommend	9.6 (190 ratings)	7.7 (18 ratings)
Likelihood to Renew	9.0 (35 ratings)	6.0 (10 ratings)
Usability	9.4 (31 ratings)	9.0 (3 ratings)
Availability	5.3 (3 ratings)	9.0 (3 ratings)
Performance	8.0 (1 ratings)	8.0 (2 ratings)
Support Rating	8.8 (23 ratings)	5.1 (3 ratings)
In-Person Training	- (0 ratings)	9.0 (1 ratings)
Online Training	8.0 (1 ratings)	- (0 ratings)
Implementation Rating	9.0 (1 ratings)	8.0 (2 ratings)
Configurability	- (0 ratings)	9.0 (1 ratings)
Ease of integration	7.7 (8 ratings)	9.0 (1 ratings)
Product Scalability	- (0 ratings)	9.0 (1 ratings)
Vendor post-sale	- (0 ratings)	7.0 (1 ratings)
Vendor pre-sale	- (0 ratings)	8.0 (1 ratings)