AudioCodes Live CX vs. Hearsay, now part of Yext
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 AudioCodes Live CX | N/A | N/A | AudioCodes' Live CX service encompasses voice solutions that support the digital transformation of contact centers, whether on-premises or in the cloud, to connect to customers – no matter where they are – on any voice channel, including click-to-call from web and mobile applications. Some of their solutions include: Conversational AI frameworks to enable voice-bots, conversational IVR and Virtual Agent Assistance Work and connect from anywhere Agent end… | N/A |
 Hearsay, now part of Yext | Score8.9 out of 10 | N/A | After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools. | N/A |
| AudioCodes Live CX | Hearsay, now part of Yext | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| AudioCodes Live CX | Hearsay, now part of Yext | |
|---|---|---|
| Likelihood to Recommend | - | 9.0 |
| Usability | - | 9.0 |
| Support Rating | - | 9.0 |