Aurea CRM is a comprehensive customer relationship management solution that is designed to enable companies to drive customer engagement tools deep into their sales organization. The vendor says with end-to-end capabilities for sales and marketing, this solution provides a one-stop-shop that delivers a compact overview of team activities, sales pipelines, and key performance indicators so companies can set priorities and make informed decisions. The vendor’s value proposition is that the…
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Nimble
Score 9.6 out of 10
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Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.
$15
per month
Pricing
Aurea CRM
Nimble
Editions & Modules
No answers on this topic
Business
$19.00
Per User Per Month
Offerings
Pricing Offerings
Aurea CRM
Nimble
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Aurea CRM
Nimble
Features
Aurea CRM
Nimble
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Aurea CRM
8.6
1 Ratings
11% above category average
Nimble
8.5
30 Ratings
10% above category average
Customer data management / contact management
9.01 Ratings
9.529 Ratings
Workflow management
8.01 Ratings
8.428 Ratings
Territory management
8.01 Ratings
8.724 Ratings
Opportunity management
9.01 Ratings
8.128 Ratings
Quote & order management
8.01 Ratings
6.621 Ratings
Interaction tracking
9.01 Ratings
9.227 Ratings
Channel / partner relationship management
9.01 Ratings
8.126 Ratings
Integration with email client (e.g., Outlook or Gmail)
00 Ratings
9.429 Ratings
Contract management
00 Ratings
8.523 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Aurea CRM
7.0
1 Ratings
8% below category average
Nimble
8.7
27 Ratings
14% above category average
Lead management
7.01 Ratings
8.426 Ratings
Email marketing
00 Ratings
9.026 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Aurea CRM
8.5
1 Ratings
11% above category average
Nimble
8.2
29 Ratings
8% above category average
Task management
8.01 Ratings
8.529 Ratings
Reporting
9.01 Ratings
7.725 Ratings
Billing and invoicing management
00 Ratings
8.418 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Aurea CRM
6.3
1 Ratings
18% below category average
Nimble
8.9
27 Ratings
16% above category average
Forecasting
6.01 Ratings
8.923 Ratings
Pipeline visualization
4.01 Ratings
8.827 Ratings
Customizable reports
9.01 Ratings
9.023 Ratings
Customization
Comparison of Customization features of Product A and Product B
Aurea CRM
8.5
1 Ratings
13% above category average
Nimble
8.6
29 Ratings
14% above category average
Custom fields
8.01 Ratings
9.029 Ratings
Custom objects
9.01 Ratings
8.322 Ratings
Scripting environment
00 Ratings
8.518 Ratings
API for custom integration
00 Ratings
8.820 Ratings
Platform
Comparison of Platform features of Product A and Product B
Aurea CRM
1.0
1 Ratings
152% below category average
Nimble
8.3
27 Ratings
12% above category average
Mobile access
1.01 Ratings
8.327 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Aurea CRM
-
Ratings
Nimble
8.1
22 Ratings
7% above category average
Case management
00 Ratings
7.922 Ratings
Call center management
00 Ratings
8.220 Ratings
Help desk management
00 Ratings
8.321 Ratings
Security
Comparison of Security features of Product A and Product B
Aurea CRM
-
Ratings
Nimble
9.3
26 Ratings
11% above category average
Single sign-on capability
00 Ratings
9.424 Ratings
Role-based user permissions
00 Ratings
9.324 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Aurea CRM
-
Ratings
Nimble
8.4
29 Ratings
14% above category average
Social data
00 Ratings
8.429 Ratings
Social engagement
00 Ratings
8.429 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
I have prepared deeply detailed customised queries to prepare detailed customer reports including markets, segments, classifications and potentials to present to our company management which have been highly appreciated. So, it was well suited in that case. Since I'm traveling a lot for customer visit activities, I frequently need to use it as mobile but it's slightly nightmarish to use its unfriendly search function as well as very slow loading speeds. So, it's less appropriate in that case.
This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
Since it's providing useful features, I like to use Aurea CRM on my company PC at the office for my daily activities. However, we are in highly digital age via mobile devices particularly smart phones and we need to use softwares even in mobility which is highly weak feature of Aurea CRM and needs to be improved as soon as possible.
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
I'm not getting in touch directly with Aurea CRM support team member because they have trained our company's IT team members that are in direct contact with Aurea CRM support channel. As far as I know, the overall support for Aurea CRM is quite good and highly prompt in a professional way.
It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
I didn't select Aurea CRM myself. Since our company is global, our headquarter has selected Aurea CRM after certain years of old Oracle based Crm use. As far as I know the old one was having some weaknesses about reporting, analysing via queries, lack of marketing activies etc. That's why our top management has selected Aurea CRM for a better solution which I highly agree with it except terrible mobile use.
Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.