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Aurea CRM vs. Zendesk Sell

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Aurea CRM

    Score6 out of 10
    N/AAurea CRM is a comprehensive customer relationship management solution that is designed to enable companies to drive customer engagement tools deep into their sales organization. The vendor says with end-to-end capabilities for sales and marketing, this solution provides a one-stop-shop that delivers a compact overview of team activities, sales pipelines, and key performance indicators so companies can set priorities and make informed decisions. The vendor’s value proposition is that the…N/A

    Zendesk Sell

    Score8.8 out of 10
    N/AZendesk Sell (formerly Base CRM) is a CRM that aims to give reps access to integrated tools that provide the full context of a customer account. This keeps them in the loop and allows them to capitalize on opportunities. Zendesk Sell can be extended with Reach, a lead generation and engagement tool that automates the process of finding and keeping leads interested, so reps can focus more on building relationships and crushing their quotas. Base CRM was founded in 2009, and acquired by Zendesk…

    $19

    per seat/month billed annually

    Pricing
    Aurea CRMZendesk Sell
    Editions & Modules
    No answers on this topic
    Sell Team
    $19.00
    per seat/month billed annually
    Reach prospecting enrichment add-on (requires a Sell Subscription)
    $27.00
    Per User Per Month (billed annually)
    Sell Professional
    $49.00
    per seat/month billed annually
    Sell Enterprise
    $99.00
    per seat/month billed annually
    Sell Elite
    $199.00
    per seat/month billed annually
    Offerings
    Pricing Offerings
    Aurea CRMZendesk Sell
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Aurea CRMZendesk Sell
    Sales Force Automation
    Comparison of Sales Force Automation features of Aurea CRM and Zendesk Sell
    Feature
    Aurea CRM
    8.6
    1 Ratings
    Zendesk Sell
    6.6
    15 Ratings
    Customer data management / contact management9.01 Ratings8.914 Ratings
    Workflow management8.01 Ratings6.115 Ratings
    Territory management8.01 Ratings4.98 Ratings
    Opportunity management9.01 Ratings7.913 Ratings
    Quote & order management8.01 Ratings3.97 Ratings
    Interaction tracking9.01 Ratings7.915 Ratings
    Channel / partner relationship management9.01 Ratings7.811 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings6.915 Ratings
    Contract management00 Ratings5.410 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Aurea CRM and Zendesk Sell
    Feature
    Aurea CRM
    7.0
    1 Ratings
    Zendesk Sell
    6.9
    12 Ratings
    Lead management7.01 Ratings6.012 Ratings
    Email marketing00 Ratings7.89 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Aurea CRM and Zendesk Sell
    Feature
    Aurea CRM
    8.5
    1 Ratings
    Zendesk Sell
    5.3
    13 Ratings
    Task management8.01 Ratings8.013 Ratings
    Reporting9.01 Ratings7.013 Ratings
    Billing and invoicing management00 Ratings1.05 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Aurea CRM and Zendesk Sell
    Feature
    Aurea CRM
    6.3
    1 Ratings
    Zendesk Sell
    8.2
    15 Ratings
    Forecasting6.01 Ratings7.812 Ratings
    Pipeline visualization4.01 Ratings7.914 Ratings
    Customizable reports9.01 Ratings9.014 Ratings
    Customization
    Comparison of Customization features of Aurea CRM and Zendesk Sell
    Feature
    Aurea CRM
    8.5
    1 Ratings
    Zendesk Sell
    4.2
    15 Ratings
    Custom fields8.01 Ratings7.815 Ratings
    Custom objects9.01 Ratings4.910 Ratings
    Scripting environment00 Ratings1.16 Ratings
    API for custom integration00 Ratings3.08 Ratings
    Platform
    Comparison of Platform features of Aurea CRM and Zendesk Sell
    Feature
    Aurea CRM
    1.0
    1 Ratings
    Zendesk Sell
    8.0
    13 Ratings
    Mobile access1.01 Ratings8.013 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Aurea CRM and Zendesk Sell
    Feature
    Aurea CRM
    -
    Ratings
    Zendesk Sell
    9.0
    12 Ratings
    Case management00 Ratings9.07 Ratings
    Call center management00 Ratings9.08 Ratings
    Help desk management00 Ratings9.011 Ratings
    Security
    Comparison of Security features of Aurea CRM and Zendesk Sell
    Feature
    Aurea CRM
    -
    Ratings
    Zendesk Sell
    9.5
    14 Ratings
    Single sign-on capability00 Ratings9.912 Ratings
    Role-based user permissions00 Ratings9.011 Ratings
    Social CRM
    Comparison of Social CRM features of Aurea CRM and Zendesk Sell
    Feature
    Aurea CRM
    -
    Ratings
    Zendesk Sell
    4.0
    5 Ratings
    Social data00 Ratings1.04 Ratings
    Social engagement00 Ratings6.95 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Aurea CRM and Zendesk Sell
    Feature
    Aurea CRM
    -
    Ratings
    Zendesk Sell
    5.4
    7 Ratings
    Marketing automation00 Ratings9.87 Ratings
    Compensation management00 Ratings1.03 Ratings
    User Ratings
    Aurea CRMZendesk Sell
    Likelihood to Recommend
    7.0
    (1 ratings)
    10.0
    (15 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (2 ratings)
    Usability
    7.0
    (1 ratings)
    8.9
    (4 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.8
    (4 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)