Avaya Aura vs. CloudTalk
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Avaya Aura | Score8.1 out of 10 | N/A | The on-premises Avaya Aura Platform delivers unified communications and customer service solutions, designed to enhance employee and customer experiences. It is presented as real time communications architecture using session-based collaboration technologies, and is used to enable multi-modal unified communications and omnichannel customer experience solutions. | N/A |
 CloudTalk | Score7.2 out of 10 | N/A | CloudTalk is cloud-based call center software for sales and support teams of all sizes, looking to improve customer experiences through more personalized, data-driven customer interactions. The vendor aims to help teams communicate clearly and efficiently. With CloudTalk users can get local, mobile or toll-free numbers from more than 140+ countries across the world. The vendor says they offer integration with important tools (such a CRM, Helpdesk, or… | $27 per month per user |
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | A discount is offered for annual billing. | ||||||||||||||
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| Performance & Compatibility of Online Events Software |
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| Screen Sharing |
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| Online Meetings / Events |
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| Online Events Collaboration |
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| Online Events Security |
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| Cloud PBX |
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| Call Management |
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| Mobile apps |
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| Unified Communications Platform and Collaboration |
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| Contact Center Software |
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| Workforce Optimization (WFO) |
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| Avaya Aura | CloudTalk | |
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| Likelihood to Recommend | 8.0 | 10.0 |
| Likelihood to Renew | 9.1 | 8.2 |
| Usability | 8.0 | 7.7 |
| Support Rating | - | 3.6 |
| Implementation Rating | - | 8.2 |