| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Avaya Aura | Score8.1 out of 10 | N/A | The on-premises Avaya Aura Platform delivers unified communications and customer service solutions, designed to enhance employee and customer experiences. It is presented as real time communications architecture using session-based collaboration technologies, and is used to enable multi-modal unified communications and omnichannel customer experience solutions. | N/A |
 Dialpad Connect | Score8.1 out of 10 | N/A | Dialpad Connect is a cloud communications UCaaS platform that provides users with integrated voice, video, and messaging capabilities from one unified interface. | $27 per month |
| Avaya Aura | Dialpad Connect | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Avaya Aura | Dialpad Connect | |
|---|---|---|
| Considered Both Products | No answer on this topic | |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Avaya Aura | Dialpad Connect | ||||||||||||||||||||||||||||
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| Performance & Compatibility of Online Events Software |
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| Screen Sharing |
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| Online Meetings / Events |
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| Online Events Collaboration |
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| Cloud PBX |
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| Call Management |
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| Mobile apps |
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| Unified Communications Platform and Collaboration |
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| Avaya Aura | Dialpad Connect | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 7.6 |
| Likelihood to Renew | 9.1 | 8.9 |
| Usability | 8.0 | 8.4 |
| Availability | - | 8.3 |
| Performance | - | 9.0 |
| Support Rating | - | 9.1 |
| In-Person Training | - | 9.1 |
| Online Training | - | 9.1 |
| Implementation Rating | - | 8.4 |
| Configurability | - | 9.1 |
| Contract Terms and Pricing Model | - | 5.7 |
| Ease of integration | - | 9.1 |
| Product Scalability | - | 8.9 |
| Professional Services | - | 9.1 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 9.1 |