Avaya Aura vs. Fuze
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Avaya Aura | Score8.1 out of 10 | N/A | The on-premises Avaya Aura Platform delivers unified communications and customer service solutions, designed to enhance employee and customer experiences. It is presented as real time communications architecture using session-based collaboration technologies, and is used to enable multi-modal unified communications and omnichannel customer experience solutions. | N/A |
 Fuze | Score5.8 out of 10 | Enterprise companies (1,001+ employees) | Fuze is a cloud-based unified communications platform that includes IP PBX voice service, video conferencing, and collaboration tools such as content sharing and instant messaging capabilities. It also integrates with a wide range of popular CTI, CRM, and click-to-call solutions. | $15 per month |
| Avaya Aura | Fuze | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Avaya Aura | Fuze | ||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Performance & Compatibility of Online Events Software |
| ||||||||||||||||||||||||||||
| Screen Sharing |
| ||||||||||||||||||||||||||||
| Online Meetings / Events |
| ||||||||||||||||||||||||||||
| Online Events Collaboration |
| ||||||||||||||||||||||||||||
| Online Events Security |
| ||||||||||||||||||||||||||||
| Cloud PBX |
| ||||||||||||||||||||||||||||
| Call Management |
| ||||||||||||||||||||||||||||
| Mobile apps |
| ||||||||||||||||||||||||||||
| Unified Communications Platform and Collaboration |
| ||||||||||||||||||||||||||||
| VoIP system collaboration |
| ||||||||||||||||||||||||||||
| Avaya Aura | Fuze | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 6.0 |
| Likelihood to Renew | 9.1 | 7.7 |
| Usability | 8.0 | 7.1 |
| Availability | - | 8.9 |
| Performance | - | 8.0 |
| Support Rating | - | 7.4 |
| In-Person Training | - | 8.0 |
| Online Training | - | 9.0 |
| Implementation Rating | - | 8.0 |
| Configurability | - | 8.7 |
| Ease of integration | - | 8.0 |
| Product Scalability | - | 7.8 |
| Vendor post-sale | - | 8.6 |
| Vendor pre-sale | - | 8.0 |