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Avaya Aura vs. Google Hangouts (Classic)

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Avaya Aura

73 Reviews and Ratings

Google Hangouts (Classic)

522 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avaya Aura

    Score8.1 out of 10
    		N/AThe on-premises Avaya Aura Platform delivers unified communications and customer service solutions, designed to enhance employee and customer experiences. It is presented as real time communications architecture using session-based collaboration technologies, and is used to enable multi-modal unified communications and omnichannel customer experience solutions.N/A

    Google Hangouts (Classic)

    Score8.8 out of 10
    		N/AThe classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A
    Pricing
    Avaya AuraGoogle Hangouts (Classic)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Avaya AuraGoogle Hangouts (Classic)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Avaya AuraGoogle Hangouts (Classic)
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Avaya Aura and Google Hangouts (Classic)
    Feature
    Avaya Aura
    8.1
    28 Ratings
    Google Hangouts (Classic)
    -
    Ratings
    High quality audio9.028 Ratings00 Ratings
    High quality video7.215 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Avaya Aura and Google Hangouts (Classic)
    Feature
    Avaya Aura
    6.9
    17 Ratings
    Google Hangouts (Classic)
    -
    Ratings
    Desktop sharing6.917 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Avaya Aura and Google Hangouts (Classic)
    Feature
    Avaya Aura
    6.8
    21 Ratings
    Google Hangouts (Classic)
    -
    Ratings
    Calendar integration6.719 Ratings00 Ratings
    Meeting initiation7.018 Ratings00 Ratings
    Record meetings / events6.816 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Avaya Aura and Google Hangouts (Classic)
    Feature
    Avaya Aura
    6.7
    12 Ratings
    Google Hangouts (Classic)
    -
    Ratings
    Live chat6.712 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Avaya Aura and Google Hangouts (Classic)
    Feature
    Avaya Aura
    6.8
    20 Ratings
    Google Hangouts (Classic)
    -
    Ratings
    User authentication6.518 Ratings00 Ratings
    Participant roles & permissions7.116 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Avaya Aura and Google Hangouts (Classic)
    Feature
    Avaya Aura
    7.5
    34 Ratings
    Google Hangouts (Classic)
    6.3
    57 Ratings
    Hosted PBX6.619 Ratings6.915 Ratings
    Multi-level Interactive Voice Response (IVR)9.025 Ratings7.725 Ratings
    Directory of employee names7.026 Ratings3.045 Ratings
    User templates00 Ratings5.022 Ratings
    Call reports00 Ratings9.034 Ratings
    Call Management
    Comparison of Call Management features of Avaya Aura and Google Hangouts (Classic)
    Feature
    Avaya Aura
    7.4
    41 Ratings
    Google Hangouts (Classic)
    8.0
    66 Ratings
    Answering rules9.034 Ratings8.033 Ratings
    Call recording7.328 Ratings7.937 Ratings
    Call park9.030 Ratings7.018 Ratings
    Call screening9.027 Ratings9.036 Ratings
    Message alerts7.030 Ratings8.058 Ratings
    Business SMS/External Messaging5.813 Ratings00 Ratings
    Online Fax6.011 Ratings00 Ratings
    Voicemail Transcription6.018 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Avaya Aura and Google Hangouts (Classic)
    Feature
    Avaya Aura
    7.0
    22 Ratings
    Google Hangouts (Classic)
    8.0
    85 Ratings
    Mobile app for iOS7.121 Ratings8.173 Ratings
    Mobile app for Android6.820 Ratings8.071 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Avaya Aura and Google Hangouts (Classic)
    Feature
    Avaya Aura
    7.0
    35 Ratings
    Google Hangouts (Classic)
    -
    Ratings
    Centralized communications management8.033 Ratings00 Ratings
    Team messaging6.720 Ratings00 Ratings
    Team document sharing6.214 Ratings00 Ratings
    Call and meeting analytics7.021 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Avaya Aura and Google Hangouts (Classic)
    Feature
    Avaya Aura
    -
    Ratings
    Google Hangouts (Classic)
    8.6
    84 Ratings
    Video conferencing00 Ratings9.079 Ratings
    Audio conferencing00 Ratings9.079 Ratings
    Video screen sharing00 Ratings7.148 Ratings
    Instant messaging00 Ratings9.052 Ratings
    User Ratings
    Avaya AuraGoogle Hangouts (Classic)
    Likelihood to Recommend
    8.0
    (52 ratings)
    8.0
    (91 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    8.0
    (7 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (36 ratings)