TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avaya Aura

    Score8.1 out of 10
    N/AThe on-premises Avaya Aura Platform delivers unified communications and customer service solutions, designed to enhance employee and customer experiences. It is presented as real time communications architecture using session-based collaboration technologies, and is used to enable multi-modal unified communications and omnichannel customer experience solutions.N/A

    PanTerra Networks

    Score6.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content Management solutions which are delivered securely from the cloud through a browser-based client as well as mobile apps for smartphones and tablets, are designed to eliminate any on-premises deployed…

    $24.95

    per month per seat

    Pricing
    Avaya AuraPanTerra Networks
    Editions & Modules
    No answers on this topic
    Business Plus
    $24.95
    per month per seat
    Professional
    $29.95
    per month per seat
    Call Center
    $44.95
    per month per seat
    Offerings
    Pricing Offerings
    Avaya AuraPanTerra Networks
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Pricing is determined by length of contract and size of business.
    More Pricing Information
    Community Pulse
    Avaya AuraPanTerra Networks
    Considered Both Products
    Avaya
    No answer on this topic
    PanTerra
    Chose PanTerra Networks
    Everybody has phones. They all work. PanTerra Networks makes it easier to evaluate, implement and SUPPORT.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Avaya AuraPanTerra Networks
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Avaya Aura and PanTerra Networks
    Feature
    Avaya Aura
    8.1
    28 Ratings
    PanTerra Networks
    9.1
    1 Ratings
    High quality audio9.028 Ratings9.11 Ratings
    High quality video7.215 Ratings9.11 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Avaya Aura and PanTerra Networks
    Feature
    Avaya Aura
    6.9
    17 Ratings
    PanTerra Networks
    7.7
    2 Ratings
    Desktop sharing6.917 Ratings7.72 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Avaya Aura and PanTerra Networks
    Feature
    Avaya Aura
    6.8
    21 Ratings
    PanTerra Networks
    8.2
    1 Ratings
    Calendar integration6.719 Ratings8.21 Ratings
    Meeting initiation7.018 Ratings8.21 Ratings
    Record meetings / events6.816 Ratings8.21 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Avaya Aura and PanTerra Networks
    Feature
    Avaya Aura
    6.7
    12 Ratings
    PanTerra Networks
    -
    Ratings
    Live chat6.712 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Avaya Aura and PanTerra Networks
    Feature
    Avaya Aura
    6.8
    20 Ratings
    PanTerra Networks
    9.1
    1 Ratings
    User authentication6.518 Ratings9.11 Ratings
    Participant roles & permissions7.116 Ratings9.11 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Avaya Aura and PanTerra Networks
    Feature
    Avaya Aura
    7.5
    34 Ratings
    PanTerra Networks
    8.8
    3 Ratings
    Hosted PBX6.619 Ratings9.13 Ratings
    Multi-level Interactive Voice Response (IVR)9.025 Ratings8.53 Ratings
    Directory of employee names7.026 Ratings8.72 Ratings
    Call Management
    Comparison of Call Management features of Avaya Aura and PanTerra Networks
    Feature
    Avaya Aura
    7.4
    41 Ratings
    PanTerra Networks
    7.9
    3 Ratings
    Answering rules9.034 Ratings8.13 Ratings
    Call recording7.328 Ratings8.62 Ratings
    Call park9.030 Ratings8.13 Ratings
    Call screening9.027 Ratings7.83 Ratings
    Message alerts7.030 Ratings8.62 Ratings
    Business SMS/External Messaging5.813 Ratings3.92 Ratings
    Online Fax6.011 Ratings9.13 Ratings
    Voicemail Transcription6.018 Ratings9.11 Ratings
    Mobile apps
    Comparison of Mobile apps features of Avaya Aura and PanTerra Networks
    Feature
    Avaya Aura
    7.0
    22 Ratings
    PanTerra Networks
    7.7
    2 Ratings
    Mobile app for iOS7.121 Ratings8.22 Ratings
    Mobile app for Android6.820 Ratings7.31 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Avaya Aura and PanTerra Networks
    Feature
    Avaya Aura
    7.0
    35 Ratings
    PanTerra Networks
    8.5
    4 Ratings
    Centralized communications management8.033 Ratings8.62 Ratings
    Team messaging6.720 Ratings7.33 Ratings
    Team document sharing6.214 Ratings9.11 Ratings
    Call and meeting analytics7.021 Ratings9.11 Ratings
    User Ratings
    Avaya AuraPanTerra Networks
    Likelihood to Recommend
    8.0
    (52 ratings)
    6.3
    (65 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    7.3
    (5 ratings)
    Usability
    8.0
    (1 ratings)
    8.2
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (62 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.7
    (59 ratings)