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Avaya Aura vs. Vonage Business Communications

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Avaya Aura

73 Reviews and Ratings

Vonage Business Communications

91 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avaya Aura

    Score8.1 out of 10
    		N/AThe on-premises Avaya Aura Platform delivers unified communications and customer service solutions, designed to enhance employee and customer experiences. It is presented as real time communications architecture using session-based collaboration technologies, and is used to enable multi-modal unified communications and omnichannel customer experience solutions.N/A

    Vonage Business Communications

    Score7.9 out of 10
    		N/AVonage Business Cloud is a communication solution aimed at small-midsize companies. It integrates with third party applications, and includes IP-PBX capabilities, video conferencing, and collaboration tools. Pricing starts at $19.99 per month and increases with the amount of phone lines needed.

    $19

    per month per extension

    Pricing
    Avaya AuraVonage Business Communications
    Editions & Modules
    No answers on this topic
    Mobile
    $19.99
    per month per extension
    Premium
    $29.99
    per month per extension
    Advanced
    $39.99
    per month per extension
    Offerings
    Pricing Offerings
    Avaya AuraVonage Business Communications
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Avaya AuraVonage Business Communications
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Avaya Aura and Vonage Business Communications
    Feature
    Avaya Aura
    8.1
    28 Ratings
    Vonage Business Communications
    8.0
    4 Ratings
    High quality audio9.028 Ratings8.14 Ratings
    High quality video7.215 Ratings8.01 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Avaya Aura and Vonage Business Communications
    Feature
    Avaya Aura
    6.9
    17 Ratings
    Vonage Business Communications
    5.0
    1 Ratings
    Desktop sharing6.917 Ratings5.01 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Avaya Aura and Vonage Business Communications
    Feature
    Avaya Aura
    6.8
    21 Ratings
    Vonage Business Communications
    7.8
    3 Ratings
    Calendar integration6.719 Ratings00 Ratings
    Meeting initiation7.018 Ratings6.62 Ratings
    Record meetings / events6.816 Ratings9.02 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Avaya Aura and Vonage Business Communications
    Feature
    Avaya Aura
    6.7
    12 Ratings
    Vonage Business Communications
    -
    Ratings
    Live chat6.712 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Avaya Aura and Vonage Business Communications
    Feature
    Avaya Aura
    6.8
    20 Ratings
    Vonage Business Communications
    9.0
    1 Ratings
    User authentication6.518 Ratings9.01 Ratings
    Participant roles & permissions7.116 Ratings9.01 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Avaya Aura and Vonage Business Communications
    Feature
    Avaya Aura
    7.5
    34 Ratings
    Vonage Business Communications
    9.3
    8 Ratings
    Hosted PBX6.619 Ratings9.65 Ratings
    Multi-level Interactive Voice Response (IVR)9.025 Ratings9.26 Ratings
    Directory of employee names7.026 Ratings8.98 Ratings
    Call Management
    Comparison of Call Management features of Avaya Aura and Vonage Business Communications
    Feature
    Avaya Aura
    7.4
    41 Ratings
    Vonage Business Communications
    8.7
    9 Ratings
    Answering rules9.034 Ratings8.59 Ratings
    Call recording7.328 Ratings9.26 Ratings
    Call park9.030 Ratings8.67 Ratings
    Call screening9.027 Ratings8.57 Ratings
    Message alerts7.030 Ratings8.19 Ratings
    Business SMS/External Messaging5.813 Ratings8.44 Ratings
    Online Fax6.011 Ratings9.01 Ratings
    Voicemail Transcription6.018 Ratings9.43 Ratings
    Mobile apps
    Comparison of Mobile apps features of Avaya Aura and Vonage Business Communications
    Feature
    Avaya Aura
    7.0
    22 Ratings
    Vonage Business Communications
    7.5
    9 Ratings
    Mobile app for iOS7.121 Ratings8.39 Ratings
    Mobile app for Android6.820 Ratings6.66 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Avaya Aura and Vonage Business Communications
    Feature
    Avaya Aura
    7.0
    35 Ratings
    Vonage Business Communications
    8.4
    3 Ratings
    Centralized communications management8.033 Ratings7.83 Ratings
    Team messaging6.720 Ratings7.83 Ratings
    Team document sharing6.214 Ratings9.01 Ratings
    Call and meeting analytics7.021 Ratings9.02 Ratings
    User Ratings
    Avaya AuraVonage Business Communications
    Likelihood to Recommend
    8.0
    (52 ratings)
    8.8
    (26 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    5.0
    (2 ratings)
    Usability
    8.0
    (1 ratings)
    5.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    1.0
    (11 ratings)