Avaya Enterprise Cloud vs. Avaya UCaaS
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Avaya Enterprise Cloud | Score7.4 out of 10 | Enterprise companies (1,001+ employees) | Avaya Enterprise Cloud (replacing the former ReadyNow on OneCloud) is a secure, dedicated cloud solution for Avaya's enterprise level customers. The solution is presented as a fully compliant and protected private cloud with end-to-end security and built-in recovery measures, that are designed for scale. It is used to support cloud-based telephony and call control, voicemail and instant messaging, team engagement and conferencing, and mobility features and emergency calling. | N/A |
 Avaya UCaaS | Score8.7 out of 10 | N/A | Avaya UCaaS is an all-in-one business communications platform. Avaya UCaaS aims to set employees up for success with unified internal communication, supporting voice, chat, email, video, file sharing, and task management. The software enables users to create collaboration in real-time using any device or system through one platform. | N/A |
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Performance & Compatibility of Online Events Software |
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| Screen Sharing |
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| Online Meetings / Events |
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| Online Events Collaboration |
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| Online Events Security |
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| Cloud PBX |
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| Call Management |
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| Mobile apps |
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| Unified Communications Platform and Collaboration |
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| Avaya Enterprise Cloud | Avaya UCaaS | |
|---|---|---|
| Likelihood to Recommend | 8.6 | 8.7 |
| Likelihood to Renew | - | 6.6 |
| Usability | - | 7.6 |
| Availability | - | 9.0 |
| Performance | - | 7.9 |
| Support Rating | - | 4.8 |
| In-Person Training | - | 6.8 |
| Online Training | - | 9.1 |
| Implementation Rating | - | 8.1 |
| Configurability | - | 6.3 |
| Contract Terms and Pricing Model | - | 9.5 |
| Ease of integration | - | 6.5 |
| Product Scalability | - | 6.3 |
| Professional Services | - | 10.0 |
| Vendor post-sale | - | 6.6 |
| Vendor pre-sale | - | 7.3 |