Avaya Enterprise Cloud vs. Cisco Unified Communications Manager (Call Manager)
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Avaya Enterprise Cloud | Score7.4 out of 10 | Enterprise companies (1,001+ employees) | Avaya Enterprise Cloud (replacing the former ReadyNow on OneCloud) is a secure, dedicated cloud solution for Avaya's enterprise level customers. The solution is presented as a fully compliant and protected private cloud with end-to-end security and built-in recovery measures, that are designed for scale. It is used to support cloud-based telephony and call control, voicemail and instant messaging, team engagement and conferencing, and mobility features and emergency calling. | N/A |
 Cisco Unified Communications Manager (Call Manager) | Score8.6 out of 10 | N/A | Call Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park. | N/A |
| Avaya Enterprise Cloud | Cisco Unified Communications Manager (Call Manager) | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | — | Must contact sales team for pricing | ||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| Avaya Enterprise Cloud | Cisco Unified Communications Manager (Call Manager) | |
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| Likelihood to Recommend | 8.6 | 8.5 |
| Likelihood to Renew | - | 10.0 |
| Usability | - | 8.9 |
| Support Rating | - | 8.0 |
| Implementation Rating | - | 10.0 |