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Avaya IP Office vs. MiVoice Office Application Suite (Mitel Application Suite)

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Avaya IP Office

27 Reviews and Ratings

MiVoice Office Application Suite (Mitel Application Suite)

35 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avaya IP Office

    Score8.8 out of 10
    		N/AAvaya IP Office is a communications solution for small and medium-size businesses. It is available in the cloud, on premise or hybrid deployments are all supported with IP Office along with the ability to migrate from one to the other. The included Avaya Equinox experience provides a single app for voice, video, messaging, conferencing and calendar and keeps employees productive on any device, from any location.

    $82

    per user/per month

    MiVoice Office Application Suite

    Score5 out of 10
    		N/AMiVoice Office Application Suite delivers a range of applications on top of the MiVoice Office 250 telephone system. Whether it be unified communications, mobile connectivity, call reporting, call recording or outbound dialing, MiVoice Office 250 customers can benefit from the enhanced performance, all delivered from a single server solution. It replaces the former Mitel Application Suite (MAS).N/A
    Pricing
    Avaya IP OfficeMiVoice Office Application Suite
    Editions & Modules
    Voice
    $82
    per user/per month
    Digital
    $129
    per user/per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Avaya IP OfficeMiVoice Office Application Suite
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Avaya IP OfficeMiVoice Office Application Suite
    Considered Both Products
    Avaya
    Verified User
    Chose Avaya IP Office
    Avaya IP Office was decided on based on its ability to meet office system voice requirements. Other systems evaluated also met the requirements but provided for flexibility. These systems were more costly and therefore Avaya IP Office was selected based on cost.
    Incentivized
    Mitel Networks Corporation
    Verified User
    Chose MiVoice Office Application Suite
    MITEL offers an exceptional phone system that provides great services and support to your entire organization. Compared to the competition it stacks up pretty well as far as calling features. It has a robust traditional phone solution that offers comprehensive contact center …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Avaya IP OfficeMiVoice Office Application Suite
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Avaya IP Office and MiVoice Office Application Suite (Mitel Application Suite)
    Feature
    Avaya IP Office
    5.2
    11 Ratings
    MiVoice Office Application Suite (Mitel Application Suite)
    10.0
    1 Ratings
    High quality audio8.011 Ratings10.01 Ratings
    High quality video2.59 Ratings10.01 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Avaya IP Office and MiVoice Office Application Suite (Mitel Application Suite)
    Feature
    Avaya IP Office
    7.1
    5 Ratings
    MiVoice Office Application Suite (Mitel Application Suite)
    -
    Ratings
    Desktop sharing7.15 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Avaya IP Office and MiVoice Office Application Suite (Mitel Application Suite)
    Feature
    Avaya IP Office
    4.8
    8 Ratings
    MiVoice Office Application Suite (Mitel Application Suite)
    10.0
    1 Ratings
    Calendar integration4.16 Ratings00 Ratings
    Meeting initiation5.17 Ratings10.01 Ratings
    Record meetings / events5.15 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Avaya IP Office and MiVoice Office Application Suite (Mitel Application Suite)
    Feature
    Avaya IP Office
    5.8
    3 Ratings
    MiVoice Office Application Suite (Mitel Application Suite)
    -
    Ratings
    Live chat5.83 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Avaya IP Office and MiVoice Office Application Suite (Mitel Application Suite)
    Feature
    Avaya IP Office
    2.8
    7 Ratings
    MiVoice Office Application Suite (Mitel Application Suite)
    10.0
    1 Ratings
    User authentication2.87 Ratings00 Ratings
    Participant roles & permissions2.86 Ratings10.01 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Avaya IP Office and MiVoice Office Application Suite (Mitel Application Suite)
    Feature
    Avaya IP Office
    7.1
    10 Ratings
    MiVoice Office Application Suite (Mitel Application Suite)
    8.5
    8 Ratings
    Hosted PBX6.85 Ratings8.24 Ratings
    Multi-level Interactive Voice Response (IVR)6.510 Ratings8.64 Ratings
    Directory of employee names8.110 Ratings10.08 Ratings
    Call Management
    Comparison of Call Management features of Avaya IP Office and MiVoice Office Application Suite (Mitel Application Suite)
    Feature
    Avaya IP Office
    6.3
    11 Ratings
    MiVoice Office Application Suite (Mitel Application Suite)
    10.0
    8 Ratings
    Answering rules7.211 Ratings10.08 Ratings
    Call recording7.08 Ratings10.06 Ratings
    Call park8.411 Ratings10.08 Ratings
    Call screening7.510 Ratings10.06 Ratings
    Message alerts8.310 Ratings10.08 Ratings
    Business SMS/External Messaging5.06 Ratings00 Ratings
    Online Fax4.04 Ratings00 Ratings
    Voicemail Transcription3.26 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Avaya IP Office and MiVoice Office Application Suite (Mitel Application Suite)
    Feature
    Avaya IP Office
    6.5
    9 Ratings
    MiVoice Office Application Suite (Mitel Application Suite)
    9.2
    5 Ratings
    Mobile app for iOS6.59 Ratings9.45 Ratings
    Mobile app for Android6.58 Ratings8.93 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Avaya IP Office and MiVoice Office Application Suite (Mitel Application Suite)
    Feature
    Avaya IP Office
    6.5
    8 Ratings
    MiVoice Office Application Suite (Mitel Application Suite)
    -
    Ratings
    Centralized communications management7.27 Ratings00 Ratings
    Team messaging7.05 Ratings00 Ratings
    Team document sharing5.64 Ratings00 Ratings
    Call and meeting analytics6.25 Ratings00 Ratings
    User Ratings
    Avaya IP OfficeMiVoice Office Application Suite
    Likelihood to Recommend
    8.6
    (14 ratings)
    9.0
    (8 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.6
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    8.8
    (4 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    -
    (0 ratings)