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Avaya UCaaS vs. Fuze

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Avaya UCaaS

243 Reviews and Ratings

Fuze

199 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avaya UCaaS

    Score8.7 out of 10
    		N/AAvaya UCaaS is an all-in-one business communications platform. Avaya UCaaS aims to set employees up for success with unified internal communication, supporting voice, chat, email, video, file sharing, and task management. The software enables users to create collaboration in real-time using any device or system through one platform.N/A

    Fuze

    Score5.8 out of 10
    Enterprise companies (1,001+ employees)
    		Fuze is a cloud-based unified communications platform that includes IP PBX voice service, video conferencing, and collaboration tools such as content sharing and instant messaging capabilities. It also integrates with a wide range of popular CTI, CRM, and click-to-call solutions.

    $15

    per month

    Pricing
    Avaya UCaaSFuze
    Editions & Modules
    No answers on this topic
    US Outbound
    $0.02
    Per Minute
    Fuze Meetings
    $15
    Per User/Per Month
    Offerings
    Pricing Offerings
    Avaya UCaaSFuze
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Features
    Avaya UCaaSFuze
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Avaya UCaaS and Fuze
    Feature
    Avaya UCaaS
    5.9
    22 Ratings
    Fuze
    -
    Ratings
    High quality audio7.922 Ratings00 Ratings
    High quality video6.618 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Avaya UCaaS and Fuze
    Feature
    Avaya UCaaS
    8.3
    14 Ratings
    Fuze
    -
    Ratings
    Desktop sharing8.314 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Avaya UCaaS and Fuze
    Feature
    Avaya UCaaS
    8.8
    17 Ratings
    Fuze
    -
    Ratings
    Calendar integration9.017 Ratings00 Ratings
    Meeting initiation9.017 Ratings00 Ratings
    Record meetings / events8.113 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Avaya UCaaS and Fuze
    Feature
    Avaya UCaaS
    8.5
    16 Ratings
    Fuze
    -
    Ratings
    Live chat8.016 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Avaya UCaaS and Fuze
    Feature
    Avaya UCaaS
    7.5
    20 Ratings
    Fuze
    -
    Ratings
    User authentication7.519 Ratings00 Ratings
    Participant roles & permissions7.619 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Avaya UCaaS and Fuze
    Feature
    Avaya UCaaS
    7.8
    26 Ratings
    Fuze
    5.5
    111 Ratings
    Hosted PBX8.118 Ratings5.178 Ratings
    Multi-level Interactive Voice Response (IVR)6.917 Ratings6.073 Ratings
    Directory of employee names8.023 Ratings5.1107 Ratings
    User templates00 Ratings5.060 Ratings
    Call reports00 Ratings6.192 Ratings
    Call Management
    Comparison of Call Management features of Avaya UCaaS and Fuze
    Feature
    Avaya UCaaS
    8.5
    26 Ratings
    Fuze
    6.5
    107 Ratings
    Answering rules7.624 Ratings7.099 Ratings
    Call recording8.320 Ratings6.089 Ratings
    Call park9.421 Ratings7.073 Ratings
    Call screening9.420 Ratings00 Ratings
    Message alerts8.423 Ratings6.193 Ratings
    Business SMS/External Messaging8.314 Ratings00 Ratings
    Online Fax8.711 Ratings00 Ratings
    Voicemail Transcription7.820 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Avaya UCaaS and Fuze
    Feature
    Avaya UCaaS
    7.7
    23 Ratings
    Fuze
    8.0
    103 Ratings
    Mobile app for iOS8.418 Ratings8.094 Ratings
    Mobile app for Android7.020 Ratings8.077 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Avaya UCaaS and Fuze
    Feature
    Avaya UCaaS
    7.9
    18 Ratings
    Fuze
    -
    Ratings
    Centralized communications management7.216 Ratings00 Ratings
    Team messaging7.915 Ratings00 Ratings
    Team document sharing8.313 Ratings00 Ratings
    Call and meeting analytics8.216 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Avaya UCaaS and Fuze
    Feature
    Avaya UCaaS
    -
    Ratings
    Fuze
    7.1
    91 Ratings
    Video conferencing00 Ratings7.077 Ratings
    Audio conferencing00 Ratings7.190 Ratings
    User Ratings
    Avaya UCaaSFuze
    Likelihood to Recommend
    8.7
    (100 ratings)
    6.0
    (116 ratings)
    Likelihood to Renew
    6.6
    (7 ratings)
    7.7
    (20 ratings)
    Usability
    7.6
    (7 ratings)
    7.1
    (12 ratings)
    Availability
    9.0
    (5 ratings)
    8.9
    (3 ratings)
    Performance
    7.9
    (5 ratings)
    8.0
    (3 ratings)
    Support Rating
    4.8
    (83 ratings)
    7.4
    (88 ratings)
    In-Person Training
    6.8
    (2 ratings)
    8.0
    (2 ratings)
    Online Training
    9.1
    (1 ratings)
    9.0
    (2 ratings)
    Implementation Rating
    8.1
    (6 ratings)
    8.0
    (111 ratings)
    Configurability
    6.3
    (3 ratings)
    8.7
    (3 ratings)
    Contract Terms and Pricing Model
    9.5
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    6.5
    (2 ratings)
    8.0
    (3 ratings)
    Product Scalability
    6.3
    (3 ratings)
    7.8
    (3 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    6.6
    (3 ratings)
    8.6
    (3 ratings)
    Vendor pre-sale
    7.3
    (3 ratings)
    8.0
    (3 ratings)