Avaza is a software suite targeted for all business sizes. It includes modules for project management and collaboration, resource scheduling, team chat, time tracking, expense management, quoting and invoicing. Depending on their business needs, companies can use as many, or as few, of the modules as they need. Avaza offers reporting functionality, and the project management module is designed with both list view and Kanban style task management, so users can choose…
The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.
There are teams who work hard, and there are those who work smart. Avaza helps you be the latter--it's is a great tool for any team collaborating on several projects, especially multiple projects with a lot of simultaneously moving parts. It has just about everything you need - from team schedules to timesheets, down to the task and sub-task monitoring. The best part for me is that we can switch from List View to Kanban to Gantt charts!
It is best suited for invitation-only paid online events with a professional moderator and someone who takes care of the technical issues. The downside I see is that people are less familiar with Webex than other platforms. This creates a barrier. Also, It would help if transcription supported Slovenian. It is less appropriate for events and meetings in Slovenian.
Easier group discussions, as default title is always "General" then the people listed, it can be difficult for some users to visualize who they are talking to if done quickly.
The ability to set my status as "available" so people know they can reach out to me, even if I haven't been at my desk for 10 minutes.
The ability to send a message based on someone's availability status (i.e. not in a meeting, or not presenting) rather than just time.
We really like the flexibility of jabber. With the exception of a few quirks that we have found, we see a bright future with it. We depend on it daily and will continue to do so for several years to come. As our team grows, more users will be using it and more screen sharing will be done. It it an indispensable tool that we simply could not imagine going without. It makes communicating so much easier when time is of the essence.
Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
On standalone it works fine, it used to consume a considerable amount of system resources in the past, but with updates and upgrades, this has improved quite a lot. As far as integrations with other systems, we have not come across any critical issues with the app.
The support team is quick in reverting to the issues faced, and it has multiple language support, which would be very helpful for some instances. Their expertise in resolving queries is instantaneous. Most of the common lags/issues in the application are identified and fixed with regular updates.
I would rate the in-person training 9/10. The session was highly interactive, providing opportunities for real-time questions and hands-on experience, which made the learning process more engaging. The trainer was knowledgeable, addressing our specific needs and ensuring that all participants fully understood the material. The structured approach and practical exercises helped reinforce key concepts. However, allocating more time for hands-on practice and group discussions could have further improved the overall experience, making it even more effective.
Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
I've used Trello before, but Avaza has way more features and is more applicable for cross-team collaboration. We selected Avaza for it's ability to not only project manage, but also for invoicing, expenses and it's ability to track time. We've gotten more accurate with estimate project hours, and therefore create more accurate proposals
Microsoft Teams is the main competitor of the Webex App. But it provides services for less cost than Webex App. And also teams are used by majority of companies in software industries due to its support for other Microsoft services.
Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
Webex App has really helped in implementing virtual work or working from home, thereby increasing the productivity by saving the traveling time to office. So, it's hard to express it in some measurable matrix, but for sure it has increased the productivity and also, the better document sharing and presentation tools, helps the meeting to be very crisp and super productive.
