Azure Backup vs. Carbonite Server

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Azure Backup
Score 8.2 out of 10
N/A
Microsoft's Azure Backup is a cloud backup service.
$5
Carbonite Server
Score 1.0 out of 10
N/A
Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both physical and virtual servers, NAS, SAN and external hard drives. The vendor’s value proposition is that their solution assures that users without an IT department and those that are the IT department…
$800.04
per year
Pricing
Azure BackupCarbonite Server
Editions & Modules
Storage in GB/Month
$0.0224 to $0.0569
per GB
Backup Instance <50GB
$5.00 + storage consumed
Backup Instance > 50 GB but < or = 500 GB
$10.00 + storage consumed
Backup Instance Instance is > 500 GB
$10 for each 500 GB increment + storage consumed
Power
$800.04
per year
Ultimate
1,300.08
per year
Offerings
Pricing Offerings
Azure BackupCarbonite Server
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsTrial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.
More Pricing Information
Community Pulse
Azure BackupCarbonite Server
Considered Both Products
Azure Backup
Chose Azure Backup
Azure Backup is based on the most secure and encrypted cloud storage facility available...Microsoft. They have been doing this a long time and have ironed out all the kinks, leaving only the good and dependable solution in place. Azure Backup is fast also, you do not have major …
Carbonite Server

No answer on this topic

Features
Azure BackupCarbonite Server
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Azure Backup
8.7
Ratings
3% above category average
Carbonite Server
-
Ratings
Versioning9.00 Ratings00 Ratings
Video files9.10 Ratings00 Ratings
Audio files8.20 Ratings00 Ratings
Document collaboration9.00 Ratings00 Ratings
Access control9.10 Ratings00 Ratings
File search7.80 Ratings00 Ratings
Device sync9.00 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Azure Backup
8.7
Ratings
0% above category average
Carbonite Server
-
Ratings
User and role management9.10 Ratings00 Ratings
File organization9.00 Ratings00 Ratings
Device management8.20 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Azure Backup
9.0
Ratings
6% above category average
Carbonite Server
-
Ratings
Performance9.10 Ratings00 Ratings
Reliability9.10 Ratings00 Ratings
Storage Reports8.80 Ratings00 Ratings
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Azure Backup
-
Ratings
Carbonite Server
8.6
Ratings
1% above category average
Universal recovery00 Ratings8.30 Ratings
Instant recovery00 Ratings8.20 Ratings
Recovery verification00 Ratings7.90 Ratings
Business application protection00 Ratings10.00 Ratings
Multiple backup destinations00 Ratings10.00 Ratings
Incremental backup identification00 Ratings10.00 Ratings
Backup to the cloud00 Ratings10.00 Ratings
Deduplication and file compression00 Ratings7.60 Ratings
Snapshots00 Ratings10.00 Ratings
Flexible deployment00 Ratings7.90 Ratings
Management dashboard00 Ratings7.50 Ratings
Platform support00 Ratings7.50 Ratings
Retention options00 Ratings7.70 Ratings
Encryption00 Ratings8.50 Ratings
Best Alternatives
Azure BackupCarbonite Server
Small Businesses
SugarSync
SugarSync
Score 5.7 out of 10
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.1 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Bacula Enterprise
Bacula Enterprise
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Azure BackupCarbonite Server
Likelihood to Recommend
9.1
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
-
(0 ratings)
4.8
(0 ratings)
Usability
8.0
(0 ratings)
5.5
(0 ratings)
Support Rating
9.7
(0 ratings)
5.5
(0 ratings)
Implementation Rating
-
(0 ratings)
6.4
(0 ratings)
User Testimonials
Azure BackupCarbonite Server
Likelihood to Recommend
By using Azure Backup, you can back up your NAS device you use locally as a file server, virtual machines you use in [a] production environment, critical databases, and everything you can think of. I do not know if there are scenarios that are not suitable, it meets all my needs.
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A key question is, "how much critical data needs to be backed up?". A follow-up question might be, "what impact would it have on your business and reputation if you were to lose this data or take more than a few days to recover?" If a company's data is not critical or valuable to the success of their business, then this is not a good solution.
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Pros
  • Azure Backup is fast! Coupled with the fact that Microsoft created Azure and Windows - these two operate phenomenally together!
  • Administering the backups inside of Azure is a breeze. The ability to mount, restore entire backups, or recover files, has been made very easy. You do not have to download any media to recover something, you do this all in the cloud and it gets mounted in Microsoft's systems. Making this process less than a quarter of the time you would have spent with your 'other' backup solutions.
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  • Their web portal is easy to use to monitor server, check logs, restore or run an ad-hoc backup job.
  • Minimal problems, but when there is a problem, customer support is friendly and flexible in finding a solution. Contacting through their customer portal is convenient.
  • Competitive pricing for level of service provided.
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Cons
  • backup schedule calendar would be cool
  • Backup vaults should ask if you want to send notifications when you first set it up, there have been a couple of times when I noticed a month later that, backup job failures were not configured to send email notifications.
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  • The granular restore tool for exchange, which is needed to restore a specific email rather than an entire mailbox, is a bit combersome. I wish the tool was incorporated into the 'normal' restore features.
  • The inline replication process is very sensitive to available bandwidth. And if bandwidth between source and replication site becomes overused, inline replication fails and 'regular' replication takes its place. I wish inline replication was a bit less 'touchy' and would have a built in 'pause' to allow for the clearing of bandwidth before it fails over to 'regular' replication.
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Likelihood to Renew
No answers on this topic
Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
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Usability
Azure backup is easy to implement, accessible by using the web portal GUI, and has the ability to restore at the file level or the complete VM. We have experienced zero issues with the backup process or performing file-level restorations. We have not restored an entire VM to date.
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Product needs a lot of improvements in some features like Cloud and Reporting.
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Support Rating
One of the differentials of the solution is the high level of guarantee and support of the Azure Backup solution. Microsoft is a reference in a technology company with a highly trained support team and helps us with any questions or technical problems with the tool. Service is fast and efficient with trained engineers.
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Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
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Implementation Rating
No answers on this topic
We had appliance and we just needed to setup the Director Console which was straight forward and easy.
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Alternatives Considered
The cost, not only in the short term, but in our long-term calculations.
Even in need of improvements, the pre-sale and post-sale support is very good.
The ease, like many Microsoft products about scheduling backups, the friendly interface, the fact that there is no need for an expensive resource dedicated to this backup and some other details, made us choose Azure Backup.
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Carbonite Server's direction wasn't really for cloud companies as they are more specialized in robust local backup services. I'm a novice when it comes to server backups and replication, but have learned and picked up a lot from talking to the customer center compared to Veeam where it's mostly just self-learning reading lots of documentation which could be overwhelming at times. We started using Veeam as most of our on-prem servers are ceasing operations as we slowly transition to the cloud. I would still use Carbonite as a fall-back option just in case the cloud fails us. Our company cannot afford to have downtimes as we work closely with a lot of contractors and every minute counts.
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Return on Investment
  • It allowed us to have our VMs protected very quickly and with simple implementation.
  • It saved us from taking backups from Azure workloads from the on-prem environment, or even deploying a Backup environment on the cloud.
  • It has a low/'controlled' cost as you "pay-as-you-go."
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  • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
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ScreenShots