BambooHR® vs. OnPay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BambooHR®
Score 8.5 out of 10
N/A
BambooHR is an cloud-based human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$250
per month
OnPay
Score 9.9 out of 10
N/A
OnPay's payroll and HR is designed for people who want to spend more time running their business, and less on back-office tasks. The application aims to enable users to: • Run payroll • Automate taxes • Let employees do more themselves • Simplify HR processes • Offer benefits in any state OnPay is $49 plus $6 per person each month. The monthly fee includes integrations with QuickBooks, Xero, and time-tracking software, as well as all quarterly and year-end…N/A
Pricing
BambooHR®OnPay
Editions & Modules
Core
$250
per month
Pro
Contact Sales
per month
Elite
Contact Sales
per month
No answers on this topic
Offerings
Pricing Offerings
BambooHR®OnPay
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsFirst month free, then $49 + $6 per employee each month.
More Pricing Information
Community Pulse
BambooHR®OnPay
Considered Both Products
BambooHR®
Chose BambooHR®
None. We used our own self made folders and spreadsheets prior to Bamboo.
Chose BambooHR®
scalability is an issue with BambooHR (missing lot of competent), integration with other tools (EDI feed, compliance etc)
Chose BambooHR®
BambooHR® is not in the same category as others that I have used. BambooHR is truly comprehensive and if you pay for all the extras, you wouldn't need anything else. The parts we use are great for us and the fact that we can add custom fields means that our unique needs are …
Chose BambooHR®
Lattice is much more oriented towards performance management. It includes many more advanced performance management features from building actual assessments to also performance development planning. BambooHR® for us was a place to centralize our data and build from within as …
Chose BambooHR®
In my experience, I prefer overall reporting and functionality of Rippling, Gusto, and Ease.
It is on par with Employee Navigator and Paycom (due to more user friendly design)
Prefer to Worklio, Paylocity, and ADP Workforce.
Chose BambooHR®
I used to use workday at a past company and BambooHR® is less extensive but very easy to use. Again, the features and functionality on the former were more fleshed out and readily available but the functions that I use most often are more easily accessible via BambooHR®.
Chose BambooHR®
Not as well as any of them. I am not a QBO Payroll fan either but they are better than BambooHR®.
Chose BambooHR®
We have tried other system, but they were less user friendly and they were doing so much other stuff that they were not fulfilling correctly our needs. BambooHR® is a really nice tool to use, user friendly, and just the functions we need from an HR tool. It's great for the …
Chose BambooHR®
Used them before and wanted to try something new, overall it was a much easier product to use and get a handle on.
Chose BambooHR®
Bamboo HR is so so much more user-friendly and easier to navigate on both the admin and employee side of things. This significantly helps reduce headaches and frustration when something needs correction. There is always something that will need to be fixed, so having a platform …
Chose BambooHR®
BambooHR is the best, but unfortunately, it doesn't currently have an adequate payroll module for our needs.
Chose BambooHR®
We switch our clients from the other HRIS platforms to BambooHR, because they do everything better and have amazing customer support.
Chose BambooHR®
Less expensive than ADP and much more up to date and efficient than Heartland
Chose BambooHR®
At my previous employer, I evaluated over 20 HRIS platforms before choosing and implementing BambooHR® (in 2019). I love it! The continuous improvements are promising and I actually feel like product feedback is reviewed and, at times, implemented.

With BambooHR®, it truly …
Chose BambooHR®
BambooHR® was able to provide excellent value for money when compared to the other options we looked at when we carried out a review of them. A previous member of the team had also used BambooHR® at another company and rated them highly which influenced our decision greatly. …
Chose BambooHR®
Different companies and each proved to be beneficial for the particular company that had it implemented.
Chose BambooHR®
The platform for both employees and employer were way easier to use and navigate. Additionally, VensureHR generated many errors which we did not see with BambooHR.
Chose BambooHR®
We moved to BambooHR time tracking from Clicktime once BambooHR's functionality improved and we prefer to have all functions on the same platform.
OnPay
Chose OnPay
Totally buried ADP Run in every way....
Chose OnPay
We used TriNet for over 2 years then they did away with our product and tried to add a bunch of bells and whistles that we didn't need. It wasn't about the money, it was about how awful their sales and support approach was on why we left. That and they had "issues" and missed …
Chose OnPay
Overall OnPay was the best bang for my buck. Had a lot to offer and was cheaper than the rest of the people we looked into
Chose OnPay
OnPay is just a lot more user friendly. It isn't bogged down by a million different features, it really just has everything you need and nothing you don't. It just makes everything really simple and efficient. It's my favorite payroll processing system to use out of several …
Chose OnPay
OnPay was less expensive and easier to learn than QB Payroll.
Chose OnPay
OnPay had everything I would have gotten from ADP for a much better price. Ultimately, the price is what made me choose OnPay. I've stayed because of the quality of the product.
Chose OnPay
We used to use Intuit Online Payroll a while back before they stopped their service. We switched to OnPay and it's been smooth sailing ever since.
Chose OnPay
OnPay is far superior. I would not recommend Gusto. It was a problem from the start. After only a few months we realized Gusto was unable to provide us with a payroll service we could use. Switching to OnPay has been an excellent move. With Gusto it was one major problem after …
Chose OnPay
I've also used 3py payroll/staffing companies. I found those competitors clunky, slower in support, overly complicated, and overpriced. OnPay has been my favorite experience in payroll over the past 20 years.
Chose OnPay
OnPay is the first payroll service we have used, but there has been no reason to justify us looking for a comparable product to make the switch. OnPay has the services we need. It has additional services that we do not currently need, but perhaps in the future if our company …
Chose OnPay
While different payroll software options cater to various business needs, OnPay's standout features in terms of usability, affordability, accuracy, scalability, and support often place it favorably among businesses seeking a reliable and user-friendly payroll solution.
Chose OnPay
ADP Total Source is a way bigger offering and a lot more expensive overall its probably too much for most businesses. OnPay gives you most of the items you need. You will pay a little more for benefits and workers comp insurance but at the end of the day its still significantly …
Chose OnPay
I personally did not like Paychex. I found their reporting antiquated, cumbersome, and not easily readable. Reporting is very important to me as it serves as a marketing tool. I can highlight the quality of our services by providing informative and easy-to-read reports. The …
Chose OnPay
SurePayroll led to fewer errors. OnPay was less expensive monthly cost (although more expensive once you account for penalties and interest charged by state governments)
Chose OnPay
OnPay is tremendously less expensive and technically superior to Quickbooks in my opinion. OnPay is less expensive and offered the ease of managing a restaurant payroll that was better in my opinion than When I Work. My experience when evaluating all of the payroll products …
Chose OnPay
Great value and easy to use without a masters degree in payroll. Great customer service, not having to wait on hold or chat for hours in the hope someone can help you.
Features
BambooHR®OnPay
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BambooHR®
7.6
Ratings
3% below category average
OnPay
-
Ratings
Employee demographic data8.20 Ratings00 Ratings
Employment history7.80 Ratings00 Ratings
Job profiles and administration7.90 Ratings00 Ratings
Workflow for transfers, promotions, pay raises, etc.7.40 Ratings00 Ratings
Organizational charting6.60 Ratings00 Ratings
Organization and location management8.00 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)7.10 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BambooHR®
6.6
Ratings
19% below category average
OnPay
9.9
Ratings
18% above category average
Pay calculation7.30 Ratings9.90 Ratings
Support for external payroll vendors5.80 Ratings00 Ratings
Off-cycle/On-Demand payment6.00 Ratings00 Ratings
Benefit plan administration5.70 Ratings9.90 Ratings
Direct deposit files7.00 Ratings9.90 Ratings
Salary revision and increment management7.80 Ratings10.00 Ratings
Reimbursement management6.10 Ratings9.80 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BambooHR®
8.7
Ratings
8% above category average
OnPay
-
Ratings
Approval workflow8.40 Ratings00 Ratings
Balance details8.50 Ratings00 Ratings
Annual carry-forward and encashment9.30 Ratings00 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BambooHR®
8.0
Ratings
1% below category average
OnPay
-
Ratings
View and generate pay and benefit information7.70 Ratings00 Ratings
Update personal information8.80 Ratings00 Ratings
View company policy documentation8.10 Ratings00 Ratings
Employee recognition7.10 Ratings00 Ratings
View job history8.30 Ratings00 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
BambooHR®
9.1
Ratings
12% above category average
OnPay
-
Ratings
Tracking of all physical assets9.10 Ratings00 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BambooHR®
6.8
Ratings
10% below category average
OnPay
-
Ratings
Report builder6.60 Ratings00 Ratings
Pre-built reports6.90 Ratings00 Ratings
Ability to combine HR data with external data6.70 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
BambooHR®
7.7
Ratings
3% below category average
OnPay
-
Ratings
New hire portal8.10 Ratings00 Ratings
Manager tracking tools7.30 Ratings00 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
BambooHR®
7.5
Ratings
5% below category average
OnPay
-
Ratings
Corporate goal setting6.60 Ratings00 Ratings
Individual goal setting7.30 Ratings00 Ratings
Line-of sight-visibility9.20 Ratings00 Ratings
Performance tracking6.70 Ratings00 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BambooHR®
7.5
Ratings
4% below category average
OnPay
-
Ratings
Performance plans6.80 Ratings00 Ratings
Performance improvement plans6.70 Ratings00 Ratings
Review status tracking8.60 Ratings00 Ratings
Review reminders8.00 Ratings00 Ratings
Multiple review frequency7.40 Ratings00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
BambooHR®
9.1
Ratings
15% above category average
OnPay
-
Ratings
Create succession plans/pools9.00 Ratings00 Ratings
Candidate ranking9.10 Ratings00 Ratings
Candidate search9.00 Ratings00 Ratings
Candidate development9.40 Ratings00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BambooHR®
7.8
Ratings
1% above category average
OnPay
-
Ratings
Job Requisition Management7.30 Ratings00 Ratings
Company Website Posting7.30 Ratings00 Ratings
Publish to Social Media9.30 Ratings00 Ratings
Job Search Site Posting7.20 Ratings00 Ratings
Duplicate Candidate Prevention7.60 Ratings00 Ratings
Applicant Tracking8.00 Ratings00 Ratings
Notifications and Alerts8.00 Ratings00 Ratings
Best Alternatives
BambooHR®OnPay
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
PeopleStrong
PeopleStrong
Score 10.0 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BambooHR®OnPay
Likelihood to Recommend
8.3
(0 ratings)
9.9
(0 ratings)
Likelihood to Renew
9.9
(0 ratings)
9.1
(0 ratings)
Usability
8.3
(0 ratings)
9.2
(0 ratings)
Availability
9.3
(0 ratings)
9.1
(0 ratings)
Performance
8.7
(0 ratings)
9.1
(0 ratings)
Support Rating
8.8
(0 ratings)
8.8
(0 ratings)
Online Training
9.2
(0 ratings)
-
(0 ratings)
Implementation Rating
8.6
(0 ratings)
9.1
(0 ratings)
Configurability
8.7
(0 ratings)
9.1
(0 ratings)
Ease of integration
9.6
(0 ratings)
9.1
(0 ratings)
Product Scalability
8.9
(0 ratings)
9.1
(0 ratings)
Vendor post-sale
8.9
(0 ratings)
9.1
(0 ratings)
Vendor pre-sale
9.1
(0 ratings)
9.1
(0 ratings)
User Testimonials
BambooHR®OnPay
Likelihood to Recommend
I think if you're a small organization and you're trying to get out of paper, this is a really good first step to doing that. I've heard from other people that are in larger organizations where they have thousands of employees that there may be better platforms, but for smaller organization it's awesome.
Read full review
I'd say if you had someone who wasn't educated on how Payroll should be setup and function OnPay is less ideal. But even then you've got things so well setup and cost efficient, they could afford to put some focus on training. In my mind I imagine OnPay is the best solution for small to mid, even early large, company Payroll processing. We're a small company so I'm unaware of the options provided to streamline importing of large group payrolls, but that might be an area where the interface could provide challenges.
Read full review
Pros
  • BambooHR® allows you to preview as a user in a specific access level. This is VERY helpful for providing instructions to employees or double checking that information is secure.
  • BambooHR® customer support is unmatched. Any time I have a question, I can quickly get an answer as well as additional resources.
  • Employees are able to easily find their information without coming to HR for questions. This cuts down on the questions coming into HR departments, big and small.
Read full review
  • It is easy to add new employees.
  • It is easy to inactivate employees who leave the company.
  • All quarterly and annual reports are completed and filed on a timely basis.
  • Employees have direct online access to their paycheck as well as their W-2.
Read full review
Cons
  • Notices for approving hours don't always coincide with pay periods well.
  • Payroll reports are by pay period without the ability to combine hours, etc. into a monthly report.
  • There is not an easy way to fix payroll errors. Must get it right the first time.
Read full review
  • I would like to enter some payroll information in advance of the current payroll runs
  • Adding and changing administrators was a bit cumbersome and took several days
  • It works fine for a small number of people being paid if they can be seen on one screen but it might be cumbersome with more than about 10 people. Probably needs a better or different procedure with more people.
Read full review
Likelihood to Renew
There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
Read full review
We have used OnPay for a few years now and we do continue to renew our annual use of OnPay. We are only a small organization and although OnPay provides a lot of additional services that larger organizations might ind useful, OnPay still meets our limited requirements of running bi-weekly payroll and submitting our quarterly state and federal tax documents, and at a price that we still find affordable.
Read full review
Usability
BambooHR® is helpful, but I still handle some tasks manually due to missing features relevant to my needs. Certain processes require additional functionality, limiting full automation. While it streamlines HR operations, gaps in usability mean I must supplement workflows with manual efforts to ensure efficiency and meet specific business demands.
Read full review
OnPay is very easy to use. The computer interface is setup very well. You can quickly add people, enter your Payroll, print reports, etc. If your Payroll doesn't change from pay period to pay period (example, salaried employees) it takes mere seconds to enter in your Payroll.
Read full review
Reliability and Availability
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
Read full review
OnPay immediately responds to any of my inquiries.
Read full review
Performance
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
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No complaints on OnPay's integration with Xero.
Read full review
Support Rating
The support can be slow as they are a US based company and therefore we often have to wait for them to be online before we can speak to somebody and they are not particularly responsive to emails. The service itself has always been helpful and in most cases, the issue was resolved.
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I've only had to call a couple of times, and each time the customer service rep is extremely thorough and helpful. I've never had the experience, like I do with some other companies, of feeling stressed or irritated with the reps. They are competent, educated, and easily walk me through the system
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In-Person Training
I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
Read full review
No answers on this topic
Online Training
As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
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No answers on this topic
Implementation Rating
We implemented bambooHR in Fall, 2023 then implemented Payroll 1/1/24. A vital piece of information was not known or missed in that we are exempt from State Unemployment Tax and have a Reimbursement Set-up, so bambooHR did not send Payroll Reports to the State. Those reports need to be sent regardless if we are exempt or not.
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Easy to implement and easy to convert any other payroll reports to the OnPay system when making the switch
Read full review
Alternatives Considered
I needed a system that was easy to use from an admin level as well as employee level. We run a pretty simple operation as we do not have shift diffs or multiple approval levels. Some of the systems reviewed were too much for us and, as a result, too expensive. BambooHR® fit our needs and budget accordingly.
Read full review
OnPay is tremendously less expensive and technically superior to Quickbooks in my opinion. OnPay is less expensive and offered the ease of managing a restaurant payroll that was better in my opinion than When I Work. My experience when evaluating all of the payroll products that I felt the company could afford was that OnPay had a superior staff of professionals who knew their product and could explain how to use it most clearly.
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Scalability
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
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OnPay works.
Read full review
Return on Investment
  • HR team members have been saved thousands of hours over the 3.5 years we've had BambooHR®. It saved me personally several hours a day once BambooHR® was set up. Specifically, onboarding, offboarding, and a formal Hiring system are the major time savers.
  • Employee Information is much easier to access and is all centralized. Employees are empowered to update their information when applicable, and we have designed custom access levels for different positions and managers to ensure every individual is seeing the appropriate types of information about employees.
  • We saved significant money by switching from Lattice to BambooHR®'s Performance Management solution. This solution is less advanced, but the simplicity meets our needs perfectly fine, and it even saves time for managers and employees by BambooHR®'s standard questions, carefully designed to get to the heart of performance and improvement.
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  • Reduces payroll processing time
  • Ability for full electronic employee files
  • The overall cost is the best in the industry, saving us money
  • Ability for on/off-boarding ensures our files our complete
  • There are a few limitations but they work with programmers to get those features setup
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ScreenShots

BambooHR® Screenshots

Screenshot of Job Info TabScreenshot of Onboarding TasksScreenshot of New Hire PacketScreenshot of Employee Performance ReportScreenshot of Employee Satisfaction (eNPS®)Screenshot of Open Enrollment

OnPay Screenshots

Screenshot of full-service payrollScreenshot of multiple pay rates and schedulesScreenshot of employee self-onboarding and org charts, which are built-inScreenshot of an e-signable offer lettersScreenshot of calendars, where PTO is managed and approvedScreenshot of centralized finances, viewed with over 20 reports for analyzing employment-related expenses