OnPay

Score9.8 out of 10

80 Reviews and Ratings

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OnPay

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What is OnPay?

OnPay's payroll and HR is designed for people who want to spend more time running their business, and less on back-office tasks. The application aims to enable users to:

• Run payroll

• Automate taxes

• Let employees do more themselves

• Simplify HR processes

• Offer benefits in any state

OnPay is $49 plus $6 per person each month. The monthly fee includes integrations with QuickBooks, Xero, and time-tracking software, as well as all quarterly and year-end tax filings, and a set of HR tools. OnPay’s team helps users get set up by adding prior wages and employee information. Users can add on integrated benefits, a 401(k) plan, or pay-as-you-go workers' comp.

Categories & Use Cases

Media

Screenshot of multiple pay rates and schedules

Screenshot of employee self-onboarding and org charts, which are built-in

Screenshot of an e-signable offer letters

Screenshot of calendars, where PTO is managed and approved

Screenshot of centralized finances, viewed with over 20 reports for analyzing employment-related expenses

1 / 6

Screenshot of full-service payroll

Salary revision and increment management
Salary revision is the ability to modify individual employee pay.
Category average: 8.7
Direct deposit files
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
Category average: 9
Pay calculation
Pay calculation provides for computation of employee pay with state and federal deductions.
Category average: 9

Benefit plan administration
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
Category average: 7.9
Reimbursement management
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Category average: 8.1

#1 most frequent

Manufacturing

66.7%

4 installations of 6

#2 most frequent

Construction

33.3%

2 installations of 6

Gabe Hudson View profile

Principle Solutions Architect in Product Management at TrueConfirm (1-10 employees employees)

Use Cases and Deployment Scope

OnPay provides payroll processing services for our small business.

Pros

Onboarding was exceptional
Software is easy to use
Pricing is competitive
Documentation and support are great

Cons

Encountered some minor software bugs during setup
Should undercut their peers in pricing to drive more first-time customers

Return on Investment

Time savings
Payroll tax compliance and handling
Direct deposit prevents having to issue paychecks

Usability

Alternatives Considered

Gusto, Quickbooks Online Payroll and Patriot Payroll

Other Software Used

QuickBooks Online

Carson Walker

CEO at South Dakota News Watch (1-10 employees employees)

Use Cases and Deployment Scope

We use OnPay for payroll. The biggest solution it provides is an easy-to-use tool to track PTO, employee records and handle all legal aspects of payroll. We recently integrated a 401(k) plan into it to simplify the process of giving employees an easy way to manage their own savings as well as ensure the company's match is paid automatically. In 2026, we'll again integrate an HSA plan into OnPay.

Pros

Customer service is easy to reach and helpful.
Easy to set up and run as an employer who's wearing all operations hats.
Easy to use for employees.

Cons

It's sometimes difficult to find the right information using the search function, so I end up calling.
When setting up new employees, it would be helpful to make sure I've filled out everything required.

Return on Investment

Time and expense savings.
Confidence that we're in compliance.

Usability

Neal Holden

Clinical Therapist/CEO at Healing Connection LLC (1-10 employees employees)

Use Cases and Deployment Scope

I am a solo-operation and use OnPay for payroll services.

Pros

Onboarding was simple and quick with great support
Running payroll literally takes a few seconds
user-friendly options to change things as needed

Cons

I would love to get email reminders to run payroll 2 days in advance

Return on Investment

An accountant wanted $300/month to take care of the IRS stuff, and OnPay charges something like $40 and does IRS stuff and payroll

Usability

Brian Hough

COO in Corporate at ELEVATED PARISH MISSIONS (1-10 employees employees)

Use Cases and Deployment Scope

We use OnPay for the processing of our employee payroll as well as capturing 1099 payments to our contractors. We also were impressed with the various benefit options/capabilities offered.

Pros

great rate
ease of use
full benefit package options
capturing 1099 payment data for contractors
responsive customer service team

Cons

need longer customer service hours (including on weekends)
benefit options not available at times for companies with a small # of employees

Return on Investment

accuracy in filings
tax compliance
made aware of regulatory changes and potential impact
time savings

Usability

Other Software Used

ADP Global Payroll, Paycom

Michelle Wright

Office Manager in Finance and Accounting at Spectral Instruments (11-50 employees employees)

Use Cases and Deployment Scope

We use Onpay across our organization which includes two companies. It helped reduce our payroll costs greatly.

Pros

Customer service is great. So many ways to address questions.
It is user friendly and easy to navigate.

Cons

The only issue I've had is when we use FFCRA sick time I have some difficulty seeing where the deductions happen.
Wait times for customer service have increased.

Return on Investment

OnPay has had a great impact on our overall objective which was to cut costs.

Usability

Other Software Used

Microsoft 365, Aptean Made2Manage ERP

RUN Powered by ADP®

Gusto

Paychex

Quickbooks Online Payroll

OnPay

What is OnPay?

Categories & Use Cases

Media

Key Features

Top Performing Features

Salary revision and increment management

Direct deposit files

Pay calculation

Areas for Improvement

Benefit plan administration

Reimbursement management

Most Frequent Users

Manufacturing

Construction

Reviews

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Other Software Used

Use Cases and Deployment Scope

Pros

Cons

Return on Investment

Usability

Other Software Used

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