TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Basecamp

    Score8.2 out of 10
    N/ABasecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

    $15

    per month per user

    ClickUp

    Score8.5 out of 10
    Small Businesses (1-50 employees)
    ClickUp is an all-in-one productivity platform. It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights. ClickUp aims to make the world more productive by removing friction caused by using many different applications. The platform boasts millions…

    $0

    per month per seat

    Pricing
    BasecampClickUp
    Editions & Modules
    Basecamp Plus
    $15
    per month per user
    Basecamp Pro Unlimited
    $299
    per month (billed annually)
    Basecamp Free
    Free
    Limited Capabilities
    Free
    $0.00
    Unlimited
    $9.00 ($5.00)
    per member per month (annual contract pricing)
    Business
    $19.00 ($12.00)
    per member per month (annual contract pricing)
    Business Plus
    $29.00 ($19.00)
    per member per month (annual contract pricing)
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    BasecampClickUp
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BasecampClickUp
    Considered Both Products
    37 Signals
    Chose Basecamp
    in my opinion, it is Inferior, clunky, ugly product as compared to the others. I only selected Basecamp on recommendations from someone else who was using it, and have moved on to ClickUp. This Basecamp app failed to notify myself, my teammates and the client so many times, …
    Incentivized
    Chose Basecamp
    I've also used ClickUp and Asana. My personal favorite is ClickUp although it is limited in how it integrates with Slack which caused me to switch to Asana. ClickUp has a ton of features, including on their free plan and in my opinion is much better than Basecamp. Asana is …
    Incentivized
    Chose Basecamp
    Basecamp if far simpler than ClickUp. We use ClickUp to manage our internal task management, as it provides more customization, additional views and more room for extreme detail in tasks. We used Basecamp for clients because of its simplicity and ease-of-use. Basecamp requires …
    Incentivized
    Chose Basecamp
    Trello is less expensive and the free version works pretty well. For the paid version, Trello is also a really great tool. Overall, I do like Basecamp better. It's a more simple layout and structure to the software. I like the communication threads better on Basecamp. Trello …
    Incentivized
    Chose Basecamp
    Basecamp is probably my least favorite. As a project manager, I'm always auditing our workflow and processes, so I try to run at least trials of project management software to get a feel for if they would help us do things more efficiently. I struggled the most with Basecamp.
    Incentivized
    Chose Basecamp
    Basecamp is simple to understand, easy to use, and does not come with the bloat and complications of a solution like Teams. It is certainly more organized and easy to follow than simply having a group chat on Slack and Viber. If you need to easily find information, it can be …
    Incentivized
    Chose Basecamp
    There is a simplicity that basecamp offers where most other project management systems seem to miss. They've worked hard at keeping the right things in place and not adding so many of the extra features that just get in the way of getting work done. The thing I liked most …
    Incentivized
    ClickUp
    Chose ClickUp
    We were limited with the way Basecamp was designed. ClickUp allowed us to fully customize the experience to fit our needs. This also helped us be able to identify projects with a unique number/letter sequence, which helped us to better archive completed work on shared servers.
    Incentivized
    Chose ClickUp
    Basecamp was a preferred product for resource management, but did not allow for the project management that comes with ClickUp.
    Incentivized
    Chose ClickUp
    I prefer both Asana and Basecamp to ClickUp.
    Incentivized
    Chose ClickUp
    Basecamp: ClickUp far outshines Basecamp in a number of ways, with the primary way being the innate flexibility of the platform. Basecamp has a much easier onboarding experience, but the ceiling of the platform is much lower. ClickUp can simply do more. Slack: ClickUp does not …
    Incentivized
    Chose ClickUp
    It's easier than Asana, more complete than Trello (even in the free version!) and easier to use than Basecamp...And the ability to integrate with other services like Google Calendar, made me choose clickup rather the competition.
    Incentivized
    Chose ClickUp
    Tools like Asana and Basecamp have a very straightforward approach and structure that they lock you into. There's very little flexibility in its hierarchy and structure, which is where ClickUp shines. Notion does well with its linked databases, but suffers greatly from an …
    Incentivized
    Chose ClickUp
    ClickUp works best as a central project management tool.
    Incentivized
    Chose ClickUp
    I personally think ClickUp has the best flexibility and user interface of any similar programs i have used.
    Incentivized
    Chose ClickUp
    ClickUp seems more professional and robust with more features and tracking.
    Incentivized
    Chose ClickUp
    Throughout my career, I have used at least a dozen different project management platforms and tools for keeping projects moving along. While I have used project management tools from some impressive names, I found that most of them weren't very impressive at all. In so many …
    Incentivized
    Chose ClickUp
    It's give and take. ClickUp has some features that the others don't but it is also something that requires more education to use to it's fullest. Other products are more simplistic and we have had to really emphasis training on ClickUp so everyone feels like they are on the …
    Incentivized
    Chose ClickUp
    ClickUp Compared to like an Asana or Trello - it's ClickUp Hands Down! ClickUp gives you so many more features and tools to use that will help get and keep your teams on track. Your clients and staff will all be super happy once implemented.
    Incentivized
    Chose ClickUp
    ClickUp blows other products out of the water from what I've seen or been able to do with them in the past. It's not only super flexible, it also contains functions that may require you to duplicate information between different software's elsewise or at least need you to use …
    Incentivized
    Chose ClickUp
    With each of the other platforms I've used, there was no one-stop-shop. We always had to use outside platforms or add-on processes to supplement what was missing. Sure they had good enough features but good enough wasn't good enough. We are an innovative company that operates …
    Incentivized
    Chose ClickUp
    It has all of the capabilities of these other platforms and more (at least from what I remember when using these apps). There is also greater capabilities in customization and integrations.
    Incentivized
    Chose ClickUp
    ClickUp has more features. I love the way to works and the amount of features that it has is great to make sure everyone is in the loop!
    Incentivized
    Chose ClickUp
    Faster, multiple tools in one app, modern.
    Incentivized
    Chose ClickUp
    Definitely a much more powerful tool with lots more functionalities.
    Incentivized
    Chose ClickUp
    ClickUp just has it all and has never let me down.
    Incentivized
    Chose ClickUp
    ClickUp has greater flexibility - particularly in the views than all the other software we've tried. The ability to see tasks for yourself or your team or multiple teams is incredibly powerful for accountability and focus on priorities.
    Incentivized
    Chose ClickUp
    ClickUp is a project management tool that surpasses all of these. The other are basically to-do lists, but ClickUp can actually let you automate interaction between tasks with conditions. This alone makes it stand out significantly.
    Incentivized
    Chose ClickUp
    All of the ones we evaluated had some features we needed, but only ClickUp had all the features that we were looking for. monday.com and Asana were close, but the extra features that ClickUp had, as well as all the training webinars, were what ultimately influenced us to go …
    Incentivized
    Chose ClickUp
    UI was much more friendly in comparison. Prices are competitive. Freedom in how you create your spaces (endless formats to do so). Very good support.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    BasecampClickUp
    Project Management
    Comparison of Project Management features of Basecamp and ClickUp
    Feature
    Basecamp
    7.9
    121 Ratings
    ClickUp
    8.0
    620 Ratings
    Task Management9.4120 Ratings8.9620 Ratings
    Resource Management8.4101 Ratings8.0478 Ratings
    Gantt Charts2.041 Ratings7.8436 Ratings
    Scheduling6.996 Ratings7.8505 Ratings
    Workflow Automation7.071 Ratings7.9475 Ratings
    Team Collaboration10.0120 Ratings8.8591 Ratings
    Support for Agile Methodology6.950 Ratings8.4405 Ratings
    Support for Waterfall Methodology6.946 Ratings8.4332 Ratings
    Document Management9.7112 Ratings7.9523 Ratings
    Email integration7.798 Ratings7.8421 Ratings
    Mobile Access9.698 Ratings6.8490 Ratings
    Timesheet Tracking10.046 Ratings7.6406 Ratings
    Change request and Case Management8.956 Ratings00 Ratings
    Budget and Expense Management7.040 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Basecamp and ClickUp
    Feature
    Basecamp
    6.8
    41 Ratings
    ClickUp
    7.7
    299 Ratings
    Quotes/estimates8.329 Ratings00 Ratings
    Invoicing6.925 Ratings00 Ratings
    Project & financial reporting8.034 Ratings7.7299 Ratings
    Integration with accounting software4.028 Ratings00 Ratings
    User Ratings
    BasecampClickUp
    Likelihood to Recommend
    9.3
    (147 ratings)
    8.6
    (620 ratings)
    Likelihood to Renew
    10.0
    (26 ratings)
    7.3
    (31 ratings)
    Usability
    9.0
    (17 ratings)
    7.8
    (29 ratings)
    Availability
    10.0
    (5 ratings)
    9.5
    (6 ratings)
    Performance
    7.3
    (4 ratings)
    8.0
    (5 ratings)
    Support Rating
    8.8
    (28 ratings)
    9.4
    (46 ratings)
    Online Training
    5.0
    (1 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    7.7
    (4 ratings)
    7.9
    (7 ratings)
    Configurability
    8.0
    (1 ratings)
    8.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    8.9
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    5.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.0
    (2 ratings)