TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Basecamp

    Score8.2 out of 10
    N/ABasecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.

    $15

    per month per user

    Pivotal Tracker

    Score7.2 out of 10
    N/APivotal Tracker is a project management program primarily for software developers. It is built from the ground up to facilitate the agile development cycle, and is optimized for structuring projects in sprints, or “stories.” The solution is now owned and supported by VMware, and is part of the Pivotal / Tanzu product line up.N/A
    Pricing
    BasecampPivotal Tracker
    Editions & Modules
    Basecamp Plus
    $15
    per month per user
    Basecamp Pro Unlimited
    $299
    per month (billed annually)
    Basecamp Free
    Free
    Limited Capabilities
    No answers on this topic
    Offerings
    Pricing Offerings
    BasecampPivotal Tracker
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    BasecampPivotal Tracker
    Considered Both Products
    37 Signals
    Chose Basecamp
    Comparatively, Basecamp has been found to be the easiest to use and onboard new users. Additionally the cost model for our organisation is much lower on Basecamp compared to the competition.

    Other products are more aligned with Agile practices but for most of our operational …
    Incentivized
    VMware by Broadcom
    Chose Pivotal Tracker
    We were using JIRA and found it lacking in their UI and some of their services, especially communication. PT communicates much easier with simple links to tasks for execution and QA review.

    Basecamp is just really a super note taking and asset depot. I would not consider true …
    Incentivized
    Chose Pivotal Tracker
    Our team has evaluated Basecamp, Trello, and others but overall preferred the simple and flexible layout of Pivotal Tracker.
    Incentivized
    Chose Pivotal Tracker
    Overall I have found that I prefer using Pivotal over all the competitors I've tried. There are certain aspects of the other products which I do like but as a whole Pivotal does a better job. My one request is that I feel it is very much a web app and the other products have …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    BasecampPivotal Tracker
    Project Management
    Comparison of Project Management features of Basecamp and Pivotal Tracker
    Feature
    Basecamp
    7.9
    121 Ratings
    Pivotal Tracker
    -
    Ratings
    Task Management9.4120 Ratings00 Ratings
    Resource Management8.4101 Ratings00 Ratings
    Gantt Charts2.041 Ratings00 Ratings
    Scheduling6.996 Ratings00 Ratings
    Workflow Automation7.071 Ratings00 Ratings
    Team Collaboration10.0120 Ratings00 Ratings
    Support for Agile Methodology6.950 Ratings00 Ratings
    Support for Waterfall Methodology6.946 Ratings00 Ratings
    Document Management9.7112 Ratings00 Ratings
    Email integration7.798 Ratings00 Ratings
    Mobile Access9.698 Ratings00 Ratings
    Timesheet Tracking10.046 Ratings00 Ratings
    Change request and Case Management8.956 Ratings00 Ratings
    Budget and Expense Management7.040 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Basecamp and Pivotal Tracker
    Feature
    Basecamp
    6.8
    41 Ratings
    Pivotal Tracker
    -
    Ratings
    Quotes/estimates8.329 Ratings00 Ratings
    Invoicing6.925 Ratings00 Ratings
    Project & financial reporting8.034 Ratings00 Ratings
    Integration with accounting software4.028 Ratings00 Ratings
    User Ratings
    BasecampPivotal Tracker
    Likelihood to Recommend
    9.3
    (147 ratings)
    8.0
    (32 ratings)
    Likelihood to Renew
    10.0
    (26 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (17 ratings)
    6.0
    (1 ratings)
    Availability
    10.0
    (5 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (28 ratings)
    8.0
    (9 ratings)
    Online Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.7
    (4 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)