Bazaarvoice vs. PowerReviews

Bazaarvoice

76 Reviews and Ratings

PowerReviews

32 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Bazaarvoice	Score8.4 out of 10	N/A	The Bazaarvoice platform provides businesses with the ability to collect and publish authentic feedback from their customers, who can review products and services, ask questions, and post photos and videos of their experiences with products. The vendor says that leveraging user-generated content can increase sales and build brand loyalty. Within the platform, the vendor provides seven core modules: Ratings & Reviews Questions & Answers Sampling…	N/A
PowerReviews	Score7.8 out of 10	N/A	PowerReviews helps companies gather ratings and reviews from customers, build Q&A content, syndicate reviews across retailers and search engines, and measure results from these endeavors. The company also offers managed services to help businesses improve customer engagement. The company was founded in 2005 and is based in Chicago.	N/A

Pricing

Bazaarvoice

PowerReviews

No answers on this topic

No answers on this topic

Pricing Offerings
Bazaarvoice	PowerReviews
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

No setup fee

No setup fee

—

—

Community Pulse
Key User Insights
	Bazaarvoice	PowerReviews
Considered Both Products	Bazaarvoice Vaibhav Choksi Senior Product Manger, Digital Commerce in Information Technology at Dell Technologies (Computer Hardware, 51-200 employees) Chose Bazaarvoice Trustpilot and PowerReviews are similar products that provide similar functionalities as Bazaarvoice Conversations. Bazaarvoice Conversations has proven customer support teams and capabilities of an easy to use User Interface that can be used by non-technical staff. Incentivized Helpful? Verified User Chose Bazaarvoice At the time PowerReviews were the only other vendor we evaluated. Bazaarvoice was easier to implement and a thorough understanding of the apparel industry. Helpful? Ephraim Mandel Customer Engagement Supervisor in Marketing at B&H Photo (Retail, 1001-5000 employees) Chose Bazaarvoice It's the most trusted provider and has the highest standards. It also has a user-friendly platform with all the functionalities we need. The other platforms lacked basic functionality, included reporting, filtering, saving views, and general maintenance. We found many issues … Incentivized Helpful? Christopher Payne Front End Developer in Information Technology at Rocky Brands, Inc. (Apparel & Fashion, 1001-5000 employees) Chose Bazaarvoice Both services are a good choice. I don't feel you can go wrong with either option. They would have both fulfilled our need and have very similar offerings. We ended up going with Bazaarvoice Conversations because of their initial cost for setup. The cost at the time for annual … Incentivized Helpful? Olin Graczyk Digital Strategy Director in Marketing at VML (Marketing and Advertising, 501-1000 employees) Chose Bazaarvoice Bazaarvoice and Power Reviews are pretty much parity products. It is hard to understand which to choose because, from a tech standpoint, do about the same. We have stuck with BV because the account support has always been a great value-add. It terms of TurnTo and Yotpo, if you … Incentivized Helpful? Gina Perez Director of E-Commerce in Marketing at Team Express Distributing (Internet, 201-500 employees) Chose Bazaarvoice BV and PR prior to the marriage were close competitors, but BV was way more expensive. We are to the point that we should consider a new solution with risks or develop in-house. Helpful?	PowerReviews Sumon K Chowdhury Asst. Software Specialist in Information Technology at i-Tech Software Ltd. (Information Technology & Services, 11-50 employees) Chose PowerReviews PowerReviews had the best price-to-value ratio and the most accessible sales team. We wanted an easy-to-integrate, out-of-the-box review solution with less maintenance. When comparing pricing and features, we saw no Incentivized Helpful? Verified User Chose PowerReviews PowerReviews provided the best balance of price and value. bazaarvoice is popular in the industry but when we compared pricing and features we did not see any compelling reason to spend more. PowerReviews also had the easiest team to work with in the sales process, and that has … Incentivized Helpful? Verified User Chose PowerReviews Very similar service. I did not see much differentiation between the two, so most important factors would be price and network of partners. Incentivized Helpful? Verified User Chose PowerReviews It was easier to read customer reviews on PowerReviews than on Bazaarvoice. I was not a part of the approving process for either programs. But in my opinion Bazaarvoice does a better job at filtering with their large variety of options that they can pull in a data sheet for you. Incentivized Helpful? Verified User Chose PowerReviews PowerReviews was the most robust solution at competitive pricing compared to its next closest competitor, Bazaarvoice. Incentivized Helpful? Verified User Chose PowerReviews PowerReviews had a much simpler custom integration process, which was very helpful, as we use a lot of proprietary systems. With Bazaarvoice, it was a complicated process to make any changes to the reviews section without a lot of technical involvement. Additionally, … Incentivized Helpful? Reid Mirre, CPM Manager - Web Design & Content in Marketing at Legrand, North America (Consumer Electronics, 1001-5000 employees) Chose PowerReviews We are currently using BazaarVoice and while the platform is nice, the transition from PR has been very rough. Our account management seems spread too thin, and has outright acknowledged that they misplaced our notes. This has felt sloppy in comparison to PR. Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

User Ratings
	Bazaarvoice	PowerReviews
Likelihood to Recommend	8.6 (30 ratings)	7.9 (18 ratings)
Likelihood to Renew	9.0 (4 ratings)	- (0 ratings)
Usability	9.0 (1 ratings)	- (0 ratings)
Availability	9.0 (1 ratings)	- (0 ratings)
Support Rating	9.0 (8 ratings)	9.0 (2 ratings)
Implementation Rating	9.0 (1 ratings)	- (0 ratings)