Chose BenchmarkONE
BenchmarkONE vs. Intuit Mailchimp
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 BenchmarkONE | Score3.3 out of 10 | Small Businesses (1-50 employees) | BenchmarkONE (formerly Hatchbuck) is an all-in-one sales and marketing software that includes CRM, marketing automation, and email marketing tools. Users can build online forms, manage and segment contacts, engage prospects with relevant follow-up, manage tasks, and track their pipeline. | $0 per month |
 Intuit Mailchimp | Score8.1 out of 10 | N/A | Mailchimp is an email marketing and marketing automation platform. Beyond just tracking how campaigns perform, Mailchimp takes it a step further by analyzing data from over half a billion emails to show why campaigns perform, driving informed decisions. | $0 per month |
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| Considered Both Products | Chose BenchmarkONE I demo'd MailChimp. They seemed pretty simliar, but honestly I decided on Hatchbuck because the customer service and special attention they provided during the demo stage. Chose BenchmarkONE I like Hatchbuck because they're a smaller company so they provide more personalized customer service. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BenchmarkONE Hatchbuck is in a class by itself. Hubspot and Infusionsoft are awesome, but, there is too much to understand and layers of tools which sometimes end up taking up more time than the typical small business owner has to invest. Chose BenchmarkONE Hatchbuck has much better integration and segmentation features. It easily allows me to send an email to any segment of my list without having duplicate addresses across multiple lists. Any email creation tasks are also much easier. Chose BenchmarkONE We've used Salesforce and Streak. Hatchbuck is vastly more robust than Streak and not nearly as burdensomely complicated as Salesforce. It's the perfect solution for a small business. Chose BenchmarkONE It made a difference to me to have a live marketing person to assist me. Chose BenchmarkONE Hatchbuck is all-in-one, affordable and simple to use, plus it has the functionality of MA tools. | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
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| Delivers good value for the price | ||
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| Happy with the feature set | ||
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| Lived up to sales and marketing promises | ||
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| Implementation went as expected | ||
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| Email & Online Marketing |
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| Lead Management |
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| Campaign Management |
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| Platform & Infrastructure |
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| BenchmarkONE | Intuit Mailchimp | |
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| Likelihood to Recommend | 3.0 | 7.9 |
| Likelihood to Renew | 8.7 | 8.4 |
| Usability | 8.2 | 8.7 |
| Availability | 8.5 | 9.5 |
| Performance | 6.4 | 8.9 |
| Support Rating | 9.1 | 8.3 |
| Implementation Rating | 8.2 | 7.4 |
| Configurability | - | 10.0 |
| Ease of integration | 8.1 | 8.0 |
| Product Scalability | - | 9.5 |
| Vendor post-sale | - | 10.0 |
| Vendor pre-sale | - | 10.0 |