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BenchmarkONE vs. Salesforce Sales Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BenchmarkONE

    Score3.3 out of 10
    Small Businesses (1-50 employees)
    BenchmarkONE (formerly Hatchbuck) is an all-in-one sales and marketing software that includes CRM, marketing automation, and email marketing tools. Users can build online forms, manage and segment contacts, engage prospects with relevant follow-up, manage tasks, and track their pipeline.

    $0

    per month

    Salesforce Sales Cloud

    Score8.7 out of 10
    N/ASalesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team…

    $25

    per month

    Pricing
    BenchmarkONESalesforce Sales Cloud
    Editions & Modules
    Lite
    $0
    per month
    Pro
    $0
    Agencies
    Special Pricing for Qualifying Agencies
    Starter
    $25.00
    per month per user
    Professional
    $80.00
    per month per user
    Enterprise
    $165.00
    per month per user
    Unlimited
    $330.00
    per month per user
    Agentforce 1 Sales
    $550
    per month per user
    Offerings
    Pricing Offerings
    BenchmarkONESalesforce Sales Cloud
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    BenchmarkONESalesforce Sales Cloud
    Considered Both Products
    BenchmarkONE
    Chose BenchmarkONE
    We really liked the unique mix of a CRM, an email marketing tool, and a sales funnel tool we found with Hatchbuck. Additionally, the software was easy enough to learn so that multiple team members were able to quickly get up and running using the system. Other tools we …
    Incentivized
    Chose BenchmarkONE
    I've used Salesforce Group edition, but it was too robust for our team. Hatchbuck was more suited our company and our stage.
    Chose BenchmarkONE
    We've used Salesforce and Streak. Hatchbuck is vastly more robust than Streak and not nearly as burdensomely complicated as Salesforce. It's the perfect solution for a small business.
    Chose BenchmarkONE
    I probably reviewed seven or eight CRMs, most notably Salesforce and a host of others. Some didn't seem intuitive to use, some had poor customer service, and some had constraints that were a deal breaker. Salesforce, for example has a daily e-mail limit of 250 ... I send out as …
    Chose BenchmarkONE
    ACT - used to use - Hatchbuck is a much better solution for me. Marketing automation, ease of use, responsiveness of staff
    Infusionsoft - tested. Chose Hatchbuck because it is simple and easy to use and meets my needs
    Salesforce.com - tested - Chose Hatchbuck because of its …
    Chose BenchmarkONE
    Hatchbuck is better than Zoho but less effective overall than Salesforce. Hatchbuck hands-down has the best customer service of the group though.
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    BenchmarkONESalesforce Sales Cloud
    Email & Online Marketing
    Comparison of Email & Online Marketing features of BenchmarkONE and Salesforce Sales Cloud
    Feature
    BenchmarkONE
    5.2
    29 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    WYSIWYG email editor5.126 Ratings00 Ratings
    Dynamic content4.221 Ratings00 Ratings
    Ability to test dynamic content4.121 Ratings00 Ratings
    Landing pages4.016 Ratings00 Ratings
    A/B testing8.910 Ratings00 Ratings
    Mobile optimization8.912 Ratings00 Ratings
    Email deliverability reporting3.328 Ratings00 Ratings
    List management4.329 Ratings00 Ratings
    Triggered drip sequences4.310 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of BenchmarkONE and Salesforce Sales Cloud
    Feature
    BenchmarkONE
    4.0
    29 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    Lead nurturing automation3.229 Ratings00 Ratings
    Lead scoring and grading4.329 Ratings00 Ratings
    Data quality management4.327 Ratings00 Ratings
    Automated sales alerts and tasks4.327 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of BenchmarkONE and Salesforce Sales Cloud
    Feature
    BenchmarkONE
    7.5
    13 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    Calendaring7.99 Ratings00 Ratings
    Event/webinar marketing7.110 Ratings00 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of BenchmarkONE and Salesforce Sales Cloud
    Feature
    BenchmarkONE
    3.9
    22 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    Social sharing and campaigns6.49 Ratings00 Ratings
    Social profile integration1.422 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of BenchmarkONE and Salesforce Sales Cloud
    Feature
    BenchmarkONE
    3.7
    28 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    Dashboards3.327 Ratings00 Ratings
    Standard reports1.019 Ratings00 Ratings
    Custom reports6.814 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of BenchmarkONE and Salesforce Sales Cloud
    Feature
    BenchmarkONE
    5.5
    22 Ratings
    Salesforce Sales Cloud
    -
    Ratings
    API2.015 Ratings00 Ratings
    Role-based workflow & approvals8.013 Ratings00 Ratings
    Customizability2.621 Ratings00 Ratings
    Integration with Salesforce.com6.74 Ratings00 Ratings
    Integration with Microsoft Dynamics CRM6.95 Ratings00 Ratings
    Integration with SugarCRM6.95 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of BenchmarkONE and Salesforce Sales Cloud
    Feature
    BenchmarkONE
    -
    Ratings
    Salesforce Sales Cloud
    8.4
    261 Ratings
    Customer data management / contact management00 Ratings9.3261 Ratings
    Workflow management00 Ratings8.3252 Ratings
    Territory management00 Ratings7.7204 Ratings
    Opportunity management00 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.7238 Ratings
    Contract management00 Ratings7.9209 Ratings
    Quote & order management00 Ratings7.7192 Ratings
    Interaction tracking00 Ratings8.8223 Ratings
    Channel / partner relationship management00 Ratings8.1184 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of BenchmarkONE and Salesforce Sales Cloud
    Feature
    BenchmarkONE
    -
    Ratings
    Salesforce Sales Cloud
    7.9
    99 Ratings
    Case management00 Ratings8.397 Ratings
    Call center management00 Ratings7.878 Ratings
    Help desk management00 Ratings7.482 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of BenchmarkONE and Salesforce Sales Cloud
    Feature
    BenchmarkONE
    -
    Ratings
    Salesforce Sales Cloud
    8.4
    239 Ratings
    Lead management00 Ratings8.5234 Ratings
    Email marketing00 Ratings8.2201 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of BenchmarkONE and Salesforce Sales Cloud
    Feature
    BenchmarkONE
    -
    Ratings
    Salesforce Sales Cloud
    8.4
    242 Ratings
    Task management00 Ratings8.9231 Ratings
    Billing and invoicing management00 Ratings7.774 Ratings
    Reporting00 Ratings8.6195 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of BenchmarkONE and Salesforce Sales Cloud
    Feature
    BenchmarkONE
    -
    Ratings
    Salesforce Sales Cloud
    8.3
    255 Ratings
    Forecasting00 Ratings8.1223 Ratings
    Pipeline visualization00 Ratings8.0242 Ratings
    Customizable reports00 Ratings8.8252 Ratings
    Customization
    Comparison of Customization features of BenchmarkONE and Salesforce Sales Cloud
    Feature
    BenchmarkONE
    -
    Ratings
    Salesforce Sales Cloud
    8.7
    246 Ratings
    Custom fields00 Ratings9.0244 Ratings
    Custom objects00 Ratings9.0233 Ratings
    Scripting environment00 Ratings8.2173 Ratings
    API for custom integration00 Ratings8.5203 Ratings
    Security
    Comparison of Security features of BenchmarkONE and Salesforce Sales Cloud
    Feature
    BenchmarkONE
    -
    Ratings
    Salesforce Sales Cloud
    8.9
    247 Ratings
    Single sign-on capability00 Ratings8.9215 Ratings
    Role-based user permissions00 Ratings8.8219 Ratings
    Social CRM
    Comparison of Social CRM features of BenchmarkONE and Salesforce Sales Cloud
    Feature
    BenchmarkONE
    -
    Ratings
    Salesforce Sales Cloud
    8.8
    156 Ratings
    Social data00 Ratings9.0154 Ratings
    Social engagement00 Ratings8.7152 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of BenchmarkONE and Salesforce Sales Cloud
    Feature
    BenchmarkONE
    -
    Ratings
    Salesforce Sales Cloud
    8.2
    212 Ratings
    Marketing automation00 Ratings8.4208 Ratings
    Compensation management00 Ratings8.0142 Ratings
    Platform
    Comparison of Platform features of BenchmarkONE and Salesforce Sales Cloud
    Feature
    BenchmarkONE
    -
    Ratings
    Salesforce Sales Cloud
    7.9
    227 Ratings
    Mobile access00 Ratings7.9227 Ratings
    User Ratings
    BenchmarkONESalesforce Sales Cloud
    Likelihood to Recommend
    3.0
    (32 ratings)
    8.7
    (392 ratings)
    Likelihood to Renew
    8.7
    (23 ratings)
    10.0
    (58 ratings)
    Usability
    8.2
    (4 ratings)
    9.4
    (121 ratings)
    Availability
    8.5
    (4 ratings)
    9.8
    (27 ratings)
    Performance
    6.4
    (1 ratings)
    9.0
    (18 ratings)
    Support Rating
    9.1
    (3 ratings)
    9.0
    (92 ratings)
    In-Person Training
    -
    (0 ratings)
    7.9
    (11 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (15 ratings)
    Implementation Rating
    8.2
    (2 ratings)
    2.4
    (18 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.8
    (9 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.2
    (5 ratings)
    Data Sources
    -
    (0 ratings)
    8.2
    (5 ratings)
    Ease of integration
    8.1
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    8.7
    (52 ratings)
    Professional Services
    -
    (0 ratings)
    9.3
    (8 ratings)