BeyondTrust Remote Support vs. Zoho Assist
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 BeyondTrust Remote Support | Score8.8 out of 10 | N/A | BeyondTrust Remote Support (formerly Bomgar) helps support teams of all sizes improve business performance by enabling secure, controlled remote support to nearly any device or system, anywhere in the world. BeyondTrust offers deployment options that can fit a company’s business needs. The vendor says their on-premises physical and virtual appliances have helped enterprises satisfy regulatory requirements for years. Additionally, the vendor says the unique segmentation capabilities of… | N/A |
 Zoho Assist | Score8.4 out of 10 | N/A | Zoho Assist from Zoho Corporation is a remote administration tool for SMBs and outsourced IT. | $12 per technician/per month |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
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| BeyondTrust Remote Support | Zoho Assist | |
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| Likelihood to Recommend | 9.3 | 6.8 |
| Likelihood to Renew | 10.0 | - |
| Usability | 9.2 | 8.7 |
| Availability | 8.8 | - |
| Performance | 8.4 | - |
| Support Rating | 9.7 | 9.3 |
| In-Person Training | 9.1 | - |
| Online Training | 8.8 | - |
| Implementation Rating | 10.0 | - |
| Configurability | 8.2 | - |
| Ease of integration | 9.1 | - |
| Product Scalability | 9.1 | - |
| Vendor post-sale | 9.1 | - |
| Vendor pre-sale | 9.1 | - |