BigCommerce vs. Salesforce Commerce Cloud
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 BigCommerce | Score7.9 out of 10 | Small Businesses (1-50 employees) | BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion. | $39 per month |
 Salesforce Commerce Cloud | Score8 out of 10 | N/A | Salesforce Commerce Cloud (formerly Demandware) is a cloud-based eCommerce solution that touts flexibility and scalability for enterprises. It features merchandising tools, such as sorting, filtering, and image zooming. | $4 per month |
| BigCommerce | Salesforce Commerce Cloud | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | A discount is offered for annual billing. | B2B Commerce: Starter - $4 price/order Growth - $6 price/order Plus - $8 price/order B2C Commerce: Starter - 1% Gross Merchandise Value Growth - 2% Gross Merchandise Value Plus - 3% Gross Merchandise Value B2B2C Commerce: 1% Gross Merchandise Value | ||||||||||||||
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| Online Storefront |
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| Online Shopping Cart |
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| Online Payment System |
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| eCommerce Marketing |
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| eCommerce Business Management |
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| BigCommerce | Salesforce Commerce Cloud | |
|---|---|---|
| Likelihood to Recommend | 8.2 | 7.7 |
| Likelihood to Renew | 9.1 | 7.8 |
| Usability | 9.1 | 8.9 |
| Availability | 9.1 | 8.0 |
| Performance | 9.1 | 9.0 |
| Support Rating | 9.1 | 9.0 |
| In-Person Training | - | 8.0 |
| Online Training | 9.1 | - |
| Implementation Rating | 9.1 | 8.0 |
| Configurability | 9.1 | - |
| Ease of integration | 9.1 | - |
| Product Scalability | 8.6 | - |
| Vendor post-sale | 9.1 | - |
| Vendor pre-sale | 9.1 | - |