TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BigCommerce

    Score8 out of 10
    Small Businesses (1-50 employees)
    BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

    $39

    per month

    ShipperHQ

    Score9 out of 10
    N/AShipperHQ is designed to streamline the shipping process for eCommerce businesses. This platform gives eCommerce businesses the power to set their own shipping rates and delivery options.N/A
    Pricing
    BigCommerceShipperHQ
    Editions & Modules
    Standard
    $39
    per month
    Plus
    $105
    per month
    Pro
    $399
    per month
    Enterprise
    Custom
    per month
    Essentials Plan
    Contact Vendor
    month
    Standard Plan
    Contact Vendor
    month
    Pro Plan
    Contact Vendor
    month
    Enterprise
    Contact Vendor
    month
    Offerings
    Pricing Offerings
    BigCommerceShipperHQ
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup fee$250 hour
    Additional DetailsA discount is offered for annual billing.—
    More Pricing Information
    Community Pulse
    BigCommerceShipperHQ
    Considered Both Products
    BigCommerce
    Chose BigCommerce
    BigCommerce simply blows them out of the water. Magento took a nosedive in security and reliability, and their support team "assured" us the issue was fixed on 3 separate occasions. BigCommerce took the opportunity to be crystal clear about how they manage and store our server …
    Incentivized
    ShipperHQ (WebShopApps)
    Chose ShipperHQ
    We only used BigCommerce's native real-time quote generator before this and it was only for international rates. ShipperHQ was able to help us get quickly set up with real-time rates for all FedEx services. I haven't looked into any alternatives.
    Incentivized
    Chose ShipperHQ
    USPS only allows you to use their services (obviously). It was sluggish and often offline. The shipsaver insurance saves us money. We had to guess shipping costs for items instead of entering their weights and sizes ahead of time. It integrates with our e-commerce site. Glad we …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    BigCommerceShipperHQ
    Online Storefront
    Comparison of Online Storefront features of BigCommerce and ShipperHQ
    Feature
    BigCommerce
    7.9
    424 Ratings
    ShipperHQ
    10.0
    2 Ratings
    Product catalog & listings8.3420 Ratings00 Ratings
    Product management8.2417 Ratings00 Ratings
    Bulk product upload7.5317 Ratings00 Ratings
    Branding8.0368 Ratings00 Ratings
    Mobile storefront8.1408 Ratings00 Ratings
    Product variations8.6394 Ratings00 Ratings
    Website integration8.4348 Ratings10.02 Ratings
    Visual customization7.8410 Ratings00 Ratings
    CMS6.5302 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of BigCommerce and ShipperHQ
    Feature
    BigCommerce
    8.0
    410 Ratings
    ShipperHQ
    -
    Ratings
    Abandoned cart recovery7.7368 Ratings00 Ratings
    Checkout user experience8.3405 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of BigCommerce and ShipperHQ
    Feature
    BigCommerce
    8.3
    406 Ratings
    ShipperHQ
    -
    Ratings
    eCommerce security8.3406 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of BigCommerce and ShipperHQ
    Feature
    BigCommerce
    7.9
    411 Ratings
    ShipperHQ
    -
    Ratings
    Promotions & discounts7.8387 Ratings00 Ratings
    Personalized recommendations7.5323 Ratings00 Ratings
    SEO8.5382 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of BigCommerce and ShipperHQ
    Feature
    BigCommerce
    8.0
    416 Ratings
    ShipperHQ
    8.0
    2 Ratings
    Multi-site management8.3191 Ratings00 Ratings
    Order processing7.9395 Ratings00 Ratings
    Inventory management7.9351 Ratings00 Ratings
    Shipping7.8356 Ratings10.02 Ratings
    Custom functionality7.9351 Ratings5.92 Ratings
    User Ratings
    BigCommerceShipperHQ
    Likelihood to Recommend
    8.3
    (443 ratings)
    8.9
    (3 ratings)
    Likelihood to Renew
    9.1
    (53 ratings)
    10.0
    (1 ratings)
    Usability
    9.1
    (26 ratings)
    8.0
    (1 ratings)
    Availability
    9.1
    (5 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (25 ratings)
    10.0
    (1 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (13 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    8.7
    (349 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)