| Product | Rating | Most Used By | Product Summary | Starting Price |
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 BigCommerce | Score8 out of 10 | Small Businesses (1-50 employees) | BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion. | $39 per month |
 Volusion | Score4.8 out of 10 | N/A | Volusion is a cloud-based ecommerce solution from the company of the same name in Austin, TX. It features an intuitive dashboard, built-in marketing and promos, SEO, templates, and tools to customize look and appearance. | $29 per month |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | A discount is offered for annual billing. | — | ||||||||||||||
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| BigCommerce | Volusion | |
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| Considered Both Products | Chose BigCommerce Incentivized Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce Incentivized Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce Incentivized Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce We tried Volusion prior to BigCommerce and it was a nightmare. Not easy to use at all. BC was way better and easier to use. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce Incentivized Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce Incentivized Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce Volusion didn’t have some product presentation features we wanted, Shopify felt small for designs, Shopify Plus was closest but inventory handled differently. In the end it was about recommendations from other 3rd party users that helped make the decision. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce BigCommerce is much better than Volusion, although we are also paying a lot more for it so it may not be a fair fight. BigCommerce offers much better product catalog management and marketing options. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce BigCommerce met more of the needs of our company than any other SaaS eCommerce option when I compared them on paper. Then I did a test of BigCommerce and 2 or 3 others, and there was no competition -- the customer service before the sale was exceptional with BigCommerce and … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce BC has more to offer and upgraded constantly. The improvements and listening to their users impresses me. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce Other products I looked into either required too much expert coding to set up a website, or they were too simple and did not allow bulk product imports via flat file. BigCommerce fills the space between enterprise level and very small business well. It's a great platform for … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce Incentivized Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce While I'm a firm believer that no e-commerce platform is perfect, you are always trading one positive for a negative, BC seems to have the best combination of price and built-in feature set. I don't like stripped down platforms that just tell you, "oh, there's an app for that", … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce BigCommerce's pricing packages were more in line with my budget. The templates were more attractive and made it easier to set up my online store. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce BigCommerce knows how to creat a win/win relationship with their customers. They beat the competition on price, focus on customer service, features, and functionality that blows their competition away. They don't play games; they don't waste my time. They have, and continue to … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose BigCommerce My personal business needs are small - I only sell 3 products (currently) online. Of the three solutions mentioned above that I interviewed, only BigCommerce provided me with a low cost, no fee shopping cart alternative that also gave me unlimited bandwidth, great support and … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose Volusion We selected Volusion originally because of the price point, but we had NO IDEA how much we would be spending in excess to actually get the functionality that was sold to us by their salesmen and women. We are switching to BigCommerce this spring. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Volusion Volusion provided the best overall list of features, performance history, and bang for the buck. By not being the new kid on the block, they have worked out a lot the bugs and kinks that plague many ecommerce platforms. They've also refined a system that is very user-friendly … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Volusion I would say overall Volusion offers very similar solutions to these other platforms. One of the main reasons I went with it over others was my experience working on Volusion stores for years before we opened our own stores and took on new clients. I'm comfortable with the … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
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| Delivers good value for the price | ||
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| Happy with the feature set | ||
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| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
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| BigCommerce | Volusion | |||||||||||||||||||||||||||||||
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| BigCommerce | Volusion | |
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| Likelihood to Recommend | 8.3 | 1.5 |
| Likelihood to Renew | 9.1 | 1.0 |
| Usability | 9.1 | 10.0 |
| Availability | 9.1 | - |
| Performance | 9.1 | - |
| Support Rating | 9.1 | 1.0 |
| Online Training | 9.1 | - |
| Implementation Rating | 9.1 | 10.0 |
| Configurability | 9.1 | - |
| Ease of integration | 9.1 | - |
| Product Scalability | 8.7 | - |
| Vendor post-sale | 9.1 | - |
| Vendor pre-sale | 9.1 | - |
