BigCommerce vs. WooCommerce

WooCommerce

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
BigCommerce	Score8 out of 10	Small Businesses (1-50 employees)	BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.	$39 per month
WooCommerce	Score8 out of 10	N/A	WooCommerce is an eCommerce plugin for WordPress, developed by WooThemes (recently acquired by Automattic). Like WordPress, it is designed to be an extendable, adaptable, open-sourced platform. WooCommerce allows merchants to sell physical products, downloadables, or services.	$0

Pricing

BigCommerce

WooCommerce

Standard: $39
per month
Plus: $105
per month
Pro: $399
per month
Enterprise: Custom
per month

Woo Enterprise: Contact Sales

Pricing Offerings
BigCommerce	WooCommerce
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
Yes	Yes

No setup fee

A discount is offered for annual billing.

WooCommerce is a free and open-source plugin for WordPress. Merchants can host their WooCommerce store on any private hosting service, or with Automattic directly via WordPress.com. Some added features or services from the WooCommerce Official Marketplace may have one time or subscription pricing.

Community Pulse
Key User Insights
	BigCommerce	WooCommerce
Considered Both Products	BigCommerce Jeff Moriarty Digital Strategist in Marketing at Best Price Nutrition (Health, Wellness and Fitness, 11-50 employees) Chose BigCommerce We switched from Shopify due to the restrictions they implemented on our industry. While we spent tens of thousands of dollars investing in our Shopify store, we can't have them cutting us off anytime they want. We reviewed WooCommerce, but didn't like the storefront or … Incentivized Helpful? Doug Walker Owner at Website Design by Doug Walker (Internet, 1-10 employees) Chose BigCommerce I prefer the flexibility of WooCommerce. Incentivized Helpful? Verified User Chose BigCommerce BigCommerce has a good balance between being "all done for you" and mega easy to use (like Shopify), and being a developer yourself and having endless capabilities at your disposal if you know how to use them (WooCommerce). BigCommerce has a ton of capabilities (not everything … Incentivized Helpful? Mark Linkhorst Owner/President at 420EDC (Consumer Electronics, 1-10 employees) Chose BigCommerce We sell high-risk items as far as the banks are concerned. BigCommerce allows me to make the changes I need to make myself without having to rely on a web designer to assist me. Squarespace and Stripe dropped us for selling "drug paraphernalia" so we needed a solution quickly … Incentivized Helpful? Verified User Chose BigCommerce Each platform has its pros and cons. However, overall, BigCommerce is the most challenging to work with from a developer's perspective. Simply finding files and locating the code in the theme editor takes too much time. Incentivized Helpful? Steven Hess Jr Owner in Sales at Eagle Armorment (Sporting Goods, 1-10 employees) Chose BigCommerce I find BigCommerce easy to use from a non computer person stand point. It was easy to quickly get adjusted to and what they charge for building and running a website far surpassed there competitors. Incentivized Helpful? Chetan Singh Team Leader Customer Support in Customer Service at Kapiva (Health, Wellness and Fitness, 201-500 employees) Chose BigCommerce BigCommerce is quick, easy to setup with tons of features, easy to integrate with other applications. All of these great features are available for very less as compared to other application. We have tried multiple application but BigCommerce is one of those who never … Incentivized Helpful? Shaun Price Head of Customer Acquisition in Marketing at MitoQ (Health, Wellness and Fitness, 11-50 employees) Chose BigCommerce Every criterion we evaluated against BigCommerce either won outright or held its own. What got us over the line was the incredible personal support at every step of the way from onboarding and implementation through to BAU. I had a support ticket this morning which I resolved … Incentivized Helpful? Tony Schwartz N/A in Corporate at Dist 12 (Health, Wellness and Fitness, 1-10 employees) Chose BigCommerce BigCommerce gave us room to grow. It seemed to offer options further than we would have had [an] interest in going. The list/choices of apps were great. I do not know if the individuals who wrote the 3rd party apps were vetted, it really felt like they were. They know … Incentivized Helpful? Verified User Chose BigCommerce Of all the eCommerce platforms we evaluated, only Shopify would compete. Shopify is a better bet with smaller catalogs and less custom business requirements in our experience. While the app store in Shopify is robust, BigCommerce has better native features that were important … Incentivized Helpful? Verified User Chose BigCommerce The ability to have a product catalog and shop pulling from the same place isn't available with Woo and Shopify. We can have everything in one place. The CMS is far superior to other e-comm platforms. Developers will be happy with the capability to create anything they need or … Incentivized Helpful? Huntz Colburn Owner in Marketing at Backcountry Digital (Marketing & Advertising, 1-10 employees) Chose BigCommerce WooCommmerce and Magento are great, provided you have a consistent developer team that can constantly manage it and clients have the budget for that. But most times, the amount of money spent on developer managed sites is better spent on growing the company instead of custom … Incentivized Helpful? Verified User Chose BigCommerce BigCommerce seemed to have all the features I needed, at the price I needed, and had a free trial I could access Incentivized Helpful? Verified User Chose BigCommerce BigCommerce had the most robust offerings for the price. It also came very highly recommended by the developer we hired to help us. Incentivized Helpful? Jason Housenbold Owner at MAR-J Medical Supply, Inc. (Health, Wellness and Fitness, 11-50 employees) Chose BigCommerce We chose BigCommerce for features, usability, scalability, customization and price. Incentivized Helpful? Verified User Chose BigCommerce Easy to use and it feels like it’s mine and not being hosted by some other company. Incentivized Helpful? Stephen Steinberg Founder in Corporate at Raw Athletics (Sports, 1-10 employees) Chose BigCommerce BigCommerce offers so much more features and capabilities out-of-the-box than all the other options combined. Sure the other options have a large marketplace of apps and add-ons, but things tends to break when a platform relies on their 3rd party apps to provide basic … Incentivized Helpful? Klint McInturff CMO (Chief Marketing Officer) in Marketing at Print.Save.Repeat. (Business Supplies and Equipment, 11-50 employees) Chose BigCommerce The main reason we chose BigCommerce was it came with more basic features out of the box. WooCommcerce requires adding plugs for every feature you want and manually keeping them up-to-date. It's completely customizable but at the risk everything playing nice together. Shopify … Incentivized Helpful? Verified User Chose BigCommerce My business previously used Big Cartel which was perfect for a small artsy business. However when we grew, Big Cartel did not have all the functionality that we needed - such as subcategories and sub-subcategories. Wix was attractive but it felt a little like an instagram … Incentivized Helpful? Nickolas Vannello CEO (Chief Executive Officer) in Sales at KiltedBros (Retail, 1-10 employees) Chose BigCommerce BigCommerce beat every one of the products that we tested in functionality, ease of use, and cost for value received. What really impressed us what how willing the customer service team at Big Commerce was willing to help us during the set up/trial period. Despite us not having … Incentivized Helpful? Daniel Davey Director at Bolt Bikes (Apparel & Fashion, 1-10 employees) Chose BigCommerce I had used BigCommerce for a few years previously, so I was familiar with the platform. Shopify is the main rival for BigCommerce, but I preferred how BigCommerce worked. Magento, I would say, has the ability to be a better platform, but also has the cost to go with it if you … Incentivized Helpful? Anthony Sciortino Operations Manager in Information Technology at Kidcentral UK (Wholesale, 11-50 employees) Chose BigCommerce From a B2B perspective, BigCommerce wins when compared to any other competitor. The functionality you get for the pro package vs any other platform is astounding. When pricing out Shopify the comparable solution would cost us close to 2000 CAD a month vs BigCommerce $79 pro … Incentivized Helpful? Drew Fenton Customer Experience Director at VapeWild, LLC (Retail, 201-500 employees) Chose BigCommerce BigCommerce is by far the easiest, most secure, and most worry-free of the competition. It falls a little short to Magento in the coupon code area, and Shopify has more out of the box gimmicks, but, in the end, they all fall short compared to BigCommerce. Incentivized Helpful? Kinsey Butler Sr. Manager, Ecommerce Marketplaces in Information Technology at Skullcandy (Consumer Electronics, 201-500 employees) Chose BigCommerce We initially narrowed down our search based on the features that we needed and our belief that the platform would have them. This was in addition to SLAs, support, etc. We came down to Shopify Plus and BigCommerce Enterprise. At the end of the day, we felt that we would get … Incentivized Helpful? Verified User Chose BigCommerce The main thing that BC was better at is offering a lot of options for each item that we absolutely need with the nature of 99% of our items. Where BC is lacking is their slow customer support and the fact that they charge a lot as our order number increases. Incentivized Helpful?	Automattic Verified User Chose WooCommerce We were pretty sure we wanted a WordPress site so that we had more control over the site itself, having been burned by third-party vendor sites before. The fact that WooCommerce integrates so well with WordPress was a big selling point for us. Magento would have been too heavy … Incentivized Helpful? Jen Garfinkel-Canseco Owner - Web Designer/Developer/Marketer in Information Technology at Programmer Jen (Internet, 1-10 employees) Chose WooCommerce WooCommerce is just simply quicker to get an e-commerce website built and up and running than either OpenCart or X-Cart....overall administration is easier for website owners as well. WooCommerce allows much better customization as a self-hosted option to BigCommerce. I … Incentivized Helpful? Verified User Chose WooCommerce WooCommerce is cheaper and more customizable, making it easy to create a great-looking product and a polished purchasing and checkout experience. Our BigCommerce site required significant custom coding to get the desired functionality. That said, BigCommerce has been a very … Incentivized Helpful? Luis Escoffié Especialista en Marketing Digital y Comercio Electrónico in Marketing at @luisescoffie (Marketing and Advertising, 1-10 employees) Chose WooCommerce I like WooCommerce because it can be optimized, customized and adapted to every business needs. That's because it's WordPress core, it helps us customize stores in ways we can only imagine and also we can implement Google AMP and PWA easier and faster than with other platforms. … Incentivized Helpful? Kaushik Somaiya Owner in Information Technology at wporbit.net (Computer Software, 1-10 employees) Chose WooCommerce Shopify is a premium e commerce platform tailored just for online shops. While WooCommerce is a plugin which has main platform as WordPress. Shopify is costly to have. Most of the basic shop functions that are offered in Shopify can be achieved using WordPress + WooCommerce … Incentivized Helpful? José Lugo Founder in Corporate at OnInitiative.com (Retail, 1-10 employees) Chose WooCommerce WooCommerce has been great to us for SEO. By using YoastSEO we have been able to add more targeted parameters for each product page. Incentivized Helpful? Ray Flores WordPress/WooCommerce Developer in Information Technology at RayFlores.com (Information Technology and Services, 11-50 employees) Chose WooCommerce Since WooCommerce has merged with WordPress, the integration has become even more seamless than ever before. The fact that the database space has been reduced because of the integration, has lightened the load on servers. The additional overhaul of variations has also taken a … Incentivized Helpful? Bryan Bielefeldt CTO, Partner in Engineering at Zero Gravity Marketing (Marketing and Advertising, 11-50 employees) Chose WooCommerce Ease of customization and budget is why we select WooCommerce. Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

BigCommerce

WooCommerce

Comparison of Online Storefront features of BigCommerce and WooCommerce
Feature	BigCommerce 7.9 424 Ratings	WooCommerce 7.8 88 Ratings
Product catalog & listings	8.3420 Ratings	8.587 Ratings
Product management	8.2417 Ratings	8.088 Ratings
Bulk product upload	7.4317 Ratings	6.370 Ratings
Branding	7.9368 Ratings	7.076 Ratings
Mobile storefront	8.1408 Ratings	9.080 Ratings
Product variations	8.6394 Ratings	6.480 Ratings
Website integration	8.4348 Ratings	9.288 Ratings
Visual customization	7.8410 Ratings	8.084 Ratings
CMS	6.5302 Ratings	7.766 Ratings

Comparison of Online Shopping Cart features of BigCommerce and WooCommerce
Feature	BigCommerce 8.0 410 Ratings	WooCommerce 7.5 84 Ratings
Abandoned cart recovery	7.7368 Ratings	7.355 Ratings
Checkout user experience	8.3405 Ratings	7.784 Ratings

Comparison of Online Payment System features of BigCommerce and WooCommerce
Feature	BigCommerce 8.3 406 Ratings	WooCommerce 8.9 77 Ratings
eCommerce security	8.3406 Ratings	8.977 Ratings

Comparison of eCommerce Marketing features of BigCommerce and WooCommerce
Feature	BigCommerce 7.9 411 Ratings	WooCommerce 5.7 86 Ratings
Promotions & discounts	7.8387 Ratings	6.483 Ratings
Personalized recommendations	7.5323 Ratings	4.068 Ratings
SEO	8.5382 Ratings	6.675 Ratings

Comparison of eCommerce Business Management features of BigCommerce and WooCommerce
Feature	BigCommerce 7.9 416 Ratings	WooCommerce 6.7 85 Ratings
Multi-site management	8.3191 Ratings	5.442 Ratings
Order processing	7.9395 Ratings	7.883 Ratings
Inventory management	7.9351 Ratings	7.382 Ratings
Shipping	7.8356 Ratings	6.376 Ratings
Custom functionality	7.9351 Ratings	7.079 Ratings

User Ratings
	BigCommerce	WooCommerce
Likelihood to Recommend	8.3 (443 ratings)	7.8 (88 ratings)
Likelihood to Renew	9.1 (53 ratings)	10.0 (3 ratings)
Usability	9.1 (26 ratings)	7.1 (3 ratings)
Availability	9.1 (5 ratings)	- (0 ratings)
Performance	9.1 (5 ratings)	- (0 ratings)
Support Rating	9.1 (25 ratings)	5.0 (1 ratings)
Online Training	9.1 (2 ratings)	- (0 ratings)
Implementation Rating	9.1 (13 ratings)	- (0 ratings)
Configurability	9.1 (3 ratings)	- (0 ratings)
Ease of integration	9.1 (3 ratings)	- (0 ratings)
Product Scalability	8.7 (349 ratings)	- (0 ratings)
Vendor post-sale	9.1 (2 ratings)	- (0 ratings)
Vendor pre-sale	9.1 (2 ratings)	- (0 ratings)

BigCommerce vs. WooCommerce

BigCommerce

WooCommerce

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