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Bigin by Zoho CRM vs. Copper

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Bigin by Zoho CRM

180 Reviews and Ratings

Copper

61 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bigin by Zoho CRM

    Score8.7 out of 10
    		N/ABigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.

    $9

    per month per user

    Copper

    Score5 out of 10
    		N/ACopper is a customer relationship management (CRM) built as an integration into Google Apps.

    $12

    per month per user

    Pricing
    Bigin by Zoho CRMCopper
    Editions & Modules
    Express
    $9.00
    per month per user
    Premier
    $15.00
    per month
    Bigin 360
    $21
    per month per user
    Starter - Paid Annually
    $9.00
    per month per user
    Basic - Paid Annually
    $23.00
    per month per user
    Professional - Paid Annually
    $59.00
    per month per user
    Business - Paid Annually
    $99.00
    per month per user
    Offerings
    Pricing Offerings
    Bigin by Zoho CRMCopper
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount for annual pricing.Up to 15% discount for annual pricing.
    More Pricing Information
    Community Pulse
    Bigin by Zoho CRMCopper
    Considered Both Products
    Zoho
    Verified User
    Chose Bigin by Zoho CRM
    All of these other programs can perform CRM capable. The difference with Bigin is that the GUI is very easy and not confusing. Setup is stright forward and you don't need a dedicated IT person to oversee the project. If you have basic understanding of CRM, you can do 90 percent …
    Incentivized
    Copper
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Bigin by Zoho CRMCopper
    Sales Force Automation
    Comparison of Sales Force Automation features of Bigin by Zoho CRM and Copper
    Feature
    Bigin by Zoho CRM
    8.0
    79 Ratings
    Copper
    3.1
    20 Ratings
    Customer data management / contact management8.471 Ratings6.020 Ratings
    Workflow management8.274 Ratings1.019 Ratings
    Opportunity management8.472 Ratings6.019 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.168 Ratings1.020 Ratings
    Contract management7.234 Ratings5.29 Ratings
    Interaction tracking7.866 Ratings1.019 Ratings
    Territory management00 Ratings5.04 Ratings
    Quote & order management00 Ratings2.07 Ratings
    Channel / partner relationship management00 Ratings1.07 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Bigin by Zoho CRM and Copper
    Feature
    Bigin by Zoho CRM
    7.7
    64 Ratings
    Copper
    2.4
    16 Ratings
    Lead management8.061 Ratings3.416 Ratings
    Email marketing7.356 Ratings1.49 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Bigin by Zoho CRM and Copper
    Feature
    Bigin by Zoho CRM
    8.1
    66 Ratings
    Copper
    1.9
    20 Ratings
    Task management8.265 Ratings2.020 Ratings
    Reporting8.141 Ratings2.018 Ratings
    Billing and invoicing management00 Ratings1.75 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Bigin by Zoho CRM and Copper
    Feature
    Bigin by Zoho CRM
    8.2
    68 Ratings
    Copper
    3.3
    19 Ratings
    Pipeline visualization8.668 Ratings4.019 Ratings
    Customizable reports7.761 Ratings3.017 Ratings
    Forecasting00 Ratings3.016 Ratings
    Customization
    Comparison of Customization features of Bigin by Zoho CRM and Copper
    Feature
    Bigin by Zoho CRM
    7.8
    72 Ratings
    Copper
    3.6
    20 Ratings
    Custom fields7.872 Ratings3.020 Ratings
    Custom objects00 Ratings3.412 Ratings
    Scripting environment00 Ratings4.13 Ratings
    API for custom integration00 Ratings4.010 Ratings
    Security
    Comparison of Security features of Bigin by Zoho CRM and Copper
    Feature
    Bigin by Zoho CRM
    8.5
    69 Ratings
    Copper
    6.9
    15 Ratings
    Single sign-on capability8.555 Ratings8.712 Ratings
    Role-based user permissions8.467 Ratings5.014 Ratings
    Social CRM
    Comparison of Social CRM features of Bigin by Zoho CRM and Copper
    Feature
    Bigin by Zoho CRM
    8.3
    38 Ratings
    Copper
    2.0
    12 Ratings
    Social data8.337 Ratings2.012 Ratings
    Social engagement8.237 Ratings2.07 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Bigin by Zoho CRM and Copper
    Feature
    Bigin by Zoho CRM
    7.9
    52 Ratings
    Copper
    2.0
    13 Ratings
    Marketing automation7.952 Ratings3.013 Ratings
    Compensation management00 Ratings1.01 Ratings
    Platform
    Comparison of Platform features of Bigin by Zoho CRM and Copper
    Feature
    Bigin by Zoho CRM
    8.1
    67 Ratings
    Copper
    7.9
    17 Ratings
    Mobile access8.167 Ratings7.917 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Bigin by Zoho CRM and Copper
    Feature
    Bigin by Zoho CRM
    -
    Ratings
    Copper
    1.4
    10 Ratings
    Case management00 Ratings1.29 Ratings
    Call center management00 Ratings1.55 Ratings
    Help desk management00 Ratings1.67 Ratings
    User Ratings
    Bigin by Zoho CRMCopper
    Likelihood to Recommend
    8.8
    (80 ratings)
    5.0
    (21 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (51 ratings)
    5.0
    (12 ratings)
    Support Rating
    8.6
    (7 ratings)
    1.9
    (11 ratings)