| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Bigin by Zoho CRM | Score8.7 out of 10 | N/A | Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively. | $9 per month per user |
 Microsoft Dynamics 365 | Score7.4 out of 10 | N/A | Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products. | $44 per month |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | 20% discount for annual pricing. | — | ||||||||||||||
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| Bigin by Zoho CRM | Microsoft Dynamics 365 | |
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| Considered Both Products | | Chose Microsoft Dynamics 365 It is Less Costly Compared to the other CRM. For call Centre Management this Works best when we used The dialer. Using Dialer and CRM side by Side gives the best Result. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
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| Lived up to sales and marketing promises | ||
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| Implementation went as expected | ||
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| Bigin by Zoho CRM | Microsoft Dynamics 365 | |
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| Likelihood to Recommend | 8.8 | 6.3 |
| Likelihood to Renew | 9.1 | 8.0 |
| Usability | 8.6 | 6.3 |
| Support Rating | 8.6 | 8.0 |
| Online Training | - | 7.5 |
| Implementation Rating | - | 9.2 |
| Contract Terms and Pricing Model | - | 3.8 |
| Professional Services | - | 9.0 |
