| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Bigin by Zoho CRM | Score8.7 out of 10 | N/A | Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively. | $9 per month per user |
 Salesforce Starter | Score8.9 out of 10 | Small Businesses (1-50 employees) | Salesforce Starter (formerly Salesforce Essentials) is a small business CRM that replaces the former SalesforceIQ product. It is priced at $35 per user, on a monthly basis, or at $25 per month for if billed annually ($300) and can be tried free for 14 days on a trial. | $35 per month per user |
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| Editions & Modules |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | 20% discount for annual pricing. | — | ||||||||||||||
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| Bigin by Zoho CRM | Salesforce Starter | |
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| Considered Both Products | No answer on this topic | Chose Salesforce Starter more expensive but as an industry leader and go, the learning curve pays for itself in ROI in lost time in onboarding Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
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| Bigin by Zoho CRM | Salesforce Starter | |
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| Likelihood to Recommend | 8.8 | 9.0 |
| Likelihood to Renew | 9.1 | - |
| Usability | 8.6 | 9.4 |
| Support Rating | 8.6 | - |
